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From The Real World


Written by Sarah Kellison on November 14th, 2011

What Does It Take to Be a Top Digital City?

Since 2001, the Center for Digital Government has honored America’s Top Digital Cities on an annual basis. Spanning four population categories, this year’s 41 winners have at least one thing in common—they’ve all found innovative ways to leverage technology in order to create operational efficiencies and realize strategic objectives. Additionally, all 41 winners have done so in the face of …


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Written by Sarah Kellison on July 28th, 2011

COO of RIA & Tax Firm Talks Laserfiche

Al Hewitt Inc./Hewitt Financial Group (HFG), headquartered in Palmdale, CA, is a combination fee-only Registered Investment Advisor (RIA) and tax preparation firm serving 6,000 clients between its two offices in Los Angeles and Ventura Counties.  Here’s a bit of what HFG’s Chief Operating Officer, Ali Mroue, had to say about the firm’s first tax season with Laserfiche: “We looked at a …


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Written by Sarah Kellison on June 20th, 2011

How to: Create and Execute an Enterprise Expansion Strategy

Within the last 30 days, my colleague Kimberly Samuelson and I have both written articles for CMS Wire.  Both touch on “the enterprise,” but from different perspectives.  While Kimberly’s article dives into defining the enterprise, mine builds on her foundation to provide a five step process for executing an enterprise-wide expansion of content management technology. When taken together, these articles …


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Written by Melissa Henley on May 11th, 2011

Your Stitches May Cost $1,500. But It Will Only Take 15 Minutes to Bill You For It.

Americans spend $477 billion a year more on healthcare than other advanced countries. Medicalbillingandcoding.org has a great two part series of infographics (part one and two) that look at some of the truly absurd reasons your stitches cost $1,500. Part one looks at where all the money goes. The first place to look is at our “routine” visits, which, when they’re …


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Written by Sarah Kellison on April 11th, 2011

You Know You Need to Go Paperless When…

If you find yourself saying any of the following, you might need to go paperless: “It seemed like the file cabinets had more office space than some of our senior advisors.” -Level Four Group “TAMUK’s  president, touring the campus, opened the door to a shower room in an old gymnasium—and found 70 filing cabinets of old business records.” -Texas A&M University, Kingsville “Then there …


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