Welcome back for the final installment of our two-part vlog series focusing on the biggest secrets of the top digital counties. If you were unable to catch last week’s vlog, we have created a list of the three biggest secrets already revealed:

1) They all use ECM to automate document-driven activities
2) They all integrate their ECM into their line-of-business applications
3) They all see value governance, and in particular a good records management program grounded in a solid foundation of ECM.

Curious to know secrets 4 and 5? Kimberly Samuelson joins us again this week to finish out the top 5. Let us know what you think by posting in the comment field below.

Finally, we are elated to announce our newest webinar “How the Upcoming Elections Will Impact Technology.” With the Presidential Election less than 90 days away, we take a look at the policies of each candidate to assess what the results of an election REALLY mean for those of us who use technology to deliver services to clients, partners and constituents. Register today to ensure your seat on August 21st at 7AM.

Jolly good.

20 of the top 40 Digital Counties use Laserfiche

What do Charles County, MD, Sussex County, NJ, Dutchess County, NY, and Fairfax County, VA all have in common? If you guessed that they all have “county” in their name, you would be correct. That is not all they share in common however, these four counties were all awarded first place by the Center for Digital Government in the 2012 Top Digital Counties Survey within their respective population categories. So what’s one of the secrets to their success? They all use Laserfiche as their Enterprise Content Management (ECM) platform. In fact, 20 of the top 40 counties all use Laserfiche.

So, what are the top 5 secrets of the top digital counties? How are these counties able to innovate even when budgets are shrinking? This week, we have Kimberly Samuelson, Director of Government Strategy at Laserfiche, joining us to discuss the top 5 reasons that these counties have been able to implement successful digital strategies.

What do you think? Join the conversation below in the comments section. Also, make sure to join us again next week when Kimberly will return to share the two biggest secrets of the top digital counties.

Last Friday, I was speaking with a colleague of mine regarding the evolution of Enterprise Content Management (ECM) software within the banking industry. One of the main concepts we discussed was the innovation of process automation either driven by, or resulting in the creation of content. This concept, of course, has a much wider application that extends across all industries. While some may take this for granted, the evolution of process automation has changed the ECM landscape. As the old saying goes, this is not your grandfather’s ECM; in fact, it’s not even your father’s ECM.

This week Kimberly Samuelson returns to discuss process, its evolution and some of the top practical applications.

To find out more information about any of the topics Kimberly discussed in her Vlog, you can view a Business Process Management Webinar on demand. Additionally, you can find many other educational webinars in our On Demand Library

What do you think? Let us know in the comments field below!

In the final chapter from our CIO Insights series, Kimberly Samuelson returns to share & discuss the feedback we generated at each symposium. We wanted to know both; what you liked and also, what you didn’t like our product line. We found across the board, the key feedback topics focused around licensing, mobility, the cloud and our new forms product.

So for those of you concerned about losing concurrent licensing, the development of a cloud solution or how you can extend functionality with forms, then this Vlog is a must-watch for you. What do you think? Did we address your concerns about the product? Let us know in the comments section below as we are committed to constant product improvement.

While this brings an end to our CIO Insights series, we will be launching a new Vlog series very soon centered around business process management (BPM) . Stay tuned!

According to Forrester Research, there will be 760 million tablets in use by 2016, and a full third of U.S. adults will have one.