Topic: business process management
Written by Simon Poulton on July 23rd, 2012
Not Your Grandfather’s ECM Software
Last Friday, I was speaking with a colleague of mine regarding the evolution of Enterprise Content Management (ECM) software within the banking industry. One of the main concepts we discussed was the innovation of process automation either driven by, or resulting in the creation of content. This concept, of course, has a much wider application that extends across all industries. …
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Written by Sarah Kellison on July 21st, 2011
Nailed it! Or Did I?
Sometimes the best laid plans don’t go…well, quite as planned. So what happens when you planned ‘til the cows came home and encountered less than perfect results? A while back, I wrote an article that uses six sigma’s DMAIC methodology as a way to enact business process improvements. The five DMAIC steps from the article are: Define the problem. Measure the state of …
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Written by Sarah Kellison on May 27th, 2011
What Drives Your Processes?
“We realized our people were supporting the processes instead of the processes supporting the needs of the department.” - Vito Filippi, Systems and Procedures Analyst for the County of Fresno, CA Does this sound familiar? You may recall last week’s post where Evelyn Crofts, Project Manager for Laserfiche’s Web Products Development Team, said “Rather than building your process to our software, it should …
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Written by Sarah Kellison on December 15th, 2010
Your Ticket to the Consulting Hall of Fame
Be honest with yourself: If you’re an IT director, would you rather manage a multitude of separate applications, or configure a handful of apps to handle the disparate needs of the departments you service? When the Corporate Commission of the Mille Lacs Band of Ojibwe Indians needed a more efficient way to manage the 500 contracts a year that keep their …
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Written by Tammy Kaehler on October 27th, 2010
Act Like a Two-Year-Old
We all know about the Terrible Twos, right? Tantrums, the discovery of the word “no”? My personal favorite is the discovery of “why?” “Why is the grass green? Why is that house there? Why is mommy sad? Why, mommy, why?” But here’s the thing: as exhausting as the question is to hear from a child all day, every day, as a business …
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What Others Are Saying About Us
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Buyers Lab Report - Laserfiche 8.1 A recent Buyers Laboratory Inc. (BLI) report has given the Laserfiche 8.1 software suite the highest possible Five-Star rating
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Disciplined Autonomy The Economist Intelligence Unit surveyed executives to discover how organizations manage the tension between the autonomy required by professionals and the control required to run an efficient business
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Vendor Landscape: Enterprise Content Management for Process Workers Info-Tech evaluated eleven competitors in the ECM for Process Workers market, including Laserfiche