Knowledge Base Articles 

• ISSUE: Snapshot 8.3 Prompts For Authentication Information Each Time You Print.
• ISSUE: A “‘ LongPathToElectronicDocument’ could not be found.” Error Occurs In Microsoft Office When Opening An Office Document From Laserfiche 8.3.1.
• INFO: List of Changes for Quick Fields 8.3.
• INFO: Release Notes for Quick Fields 8.3.
• Hotfix:WebLink 8.2.1 FIX: List of Changes for WebLink Hotfix 1012987. This article contains .msp files that update WebLink 8.2.1. This update can be installed over an existing WebLink 8.2.1 installation.
• Hotfix: Laserfiche Mobile Add-on For Web Access 8.3.2 and 8.2.2. FIX: List of Changes for Laserfiche Mobile Add-on for Web Access 8.3.2 and 8.2.2 Hotfix 1012984. This article contains .msp files that update Laserfiche Mobile Add-on for Web Access 8.3.2 and 8.2.2. This update can be installed over an existing Laserfiche Mobile Add-on installation.
• INFO: List of Changes for License Manager 8.3.
• INFO: Release Notes for License Manager 8.3.

White Papers

• Configuring Default Options in Web Access 8.3. This paper describes how to configure default options in Web Access 8.3
• Quick Fields 8.3 Installation Guide. This paper describes how to install Quick Fields 8.3.
• What’s New in Quick Fields 8.3? This paper gives you an overview of all the new features in Quick Fields 8.3.
• Laserfiche Rio 8.3: Frequently asked Questions. This paper provides answers to frequently asked questions about Laserfiche Rio and named users. This FAQ was updated with more comprehensive information for Laserfiche Rio 8.3.
• Laserfiche 8.3 Deployment Guide. This guide walks you through the process of implementing a Laserfiche Rio 8.3 suite installation, from application registration and user authorization through installation of the various products.
• Upgrading to Laserfiche Rio. Upgrading from Laserfiche United to Laserfiche Rio is a straightforward process, but it does have several steps. This guide will walk you through the process of upgrading from a Laserfiche United installation to a Laserfiche Rio, regardless of how many or how few installed products you have. This guide has been updated with information from Laserfiche 8.3.

The User Education team at Laserfiche consists of the technical writers responsible for all Laserfiche software documentation, including help files, white papers, and instructional videos.