The concept of a stand-alone surgical center is a relatively new one. The SurgiCenter of Baltimore—the first freestanding multi-specialty surgical center in the country owned exclusively by physicians—was conceived in 1989 by a group of physicians intent on providing a better surgical experience for their patients. The SurgiCenter of Baltimore later took on Lifebridge Health and HealthMark Partners, Inc., as partners. (more…)

Since 1983, JJ&R Medical Data Systems, Inc., (MDS) has provided billing and collection services to healthcare providers ranging from hospital emergency departments to urgent care centers. Working through two divisional offices in Rancho Cucamonga, CA, and Baton Rouge, LA, MDS bills more than 60,000 patient accounts monthly.

Processing the thousands of paper documents associated with these accounts, however, was limiting MDS’s productivity. “We needed a system to provide three key features: security, accessibility and accountability,” says Solutions Architect Matt Brown. “We also wanted to cut down on paper-related costs. We spent the better part of a decade looking for a system that could accomplish all these goals.” (more…)

For Iredell Memorial Hospital, lost records meant enormous losses in revenues. But keeping critical information available to those professionals who need it is also a tremendous challenge at the facility, which delivers outstanding, cutting-edge care. With 135 physicians on staff, several specialized treatment centers and nearly 5000 emergency room visits per month, Iredell staff found their workflow and productivity hampered by their records system, which involved assembling, distributing, storing, and retrieving volumes of paper. (more…)

“The HP/Laserfiche paperless solution eliminates the costs associated with handling millions of paper documents. It transforms our business. We can stop buying all that paper and all those boxes to store it.” − Lisa Busch, Senior Director, Information Systems, Marina Medical Billing Service, Inc. (more…)

Digital document management initiatives undertaken by Fertility Centers of Illinois, S.C., (FCI) are saving more than 75 hours of staff time per week and have prompted their national network to look into eliminating paper patient charts to improve customer service. (more…)

Sun Health Corporation initially installed Laserfiche software to handle billing, but they quickly found other uses for the software that extended to patient care.

Sun Health chose Laserfiche because it was a simple way to digitize their billing processes. The interface was very intuitive, and employees quickly began using Laserfiche to perform daily tasks, such as searching for outstanding bills. The patient accounts department now tracks patients from the time they are admitted. Each patient gets a unique bar code, and, once processed, all patient information is instantly categorized. The bar code is then added to every document pertaining to the patient’s care.
(more…)

St. Luke’s Cataract and Laser Institute is one of the busiest, most respected and most successful eye surgery centers in the world. Its founder and director, Dr. James P. Gills, MD, is internationally renowned as a pioneer in small incision surgery, which is now the predominant method of cataract removal. Dr. Gills and St. Luke’s are also well known for using technology to make their procedures both better and more affordable.
(more…)

MBC Systems, a medical billing company based in Santa Ana, CA, has successfully transferred industry-standard medical rules to a digital process for faster billing processing. The Laserfiche implementation includes digital workflow, auditing and capture processing rolled into a single, cost-effective application.
(more…)

The Health Insurance Portability and Accountability Act of 1996, better known as HIPAA, goes into effect this April. That prospect is leaving many-but not all-in the health care industry scurrying to make the deadline.

Dr. Thomas M. Keane, a board certified oral surgeon and head of Keane Oral & Maxillofacial Surgery P.A. in Edina, MN, is already HIPAA compliant-with an assist from Laserfiche.
(more…)

At Franklin Medical Center, the task of complying with the record keeping portion of HIPAA is notable for how easy it was to accomplish.

“We added Audit Trail to our Laserfiche system,” reports the hospital’s plant operations manager, Dwaine Boothe. “We’d planned to add this module to ensure HIPAA compliance when we chose Laserfiche.
(more…)

If Janice Goodyear has anything to say about it, Laserfiche will soon be essential software at medical practices in the Chicago area. Ms. Goodyear is the office manager at Dougal, McClellan and Sullivan Eye Associates in Northwest Chicago. She has been using Laserfiche and likes it so much that she tries to convince every medical practice office manager she meets to install Laserfiche in their clinic.
(more…)

After 17 years in business, Mindy and Amir Rudyan, owners of Ashron Billing, Inc., chose Laserfiche software to help take their business to a higher level of productivity.

“Laserfiche didn’t just meet my needs for a production system, it helped solve the big compliance problems we face,” Amir says. “It performed so well that I created a new division to sell and support it.”
(more…)

Phyllis Morgan started Accucode, a medical billing service, with only two clients. Three years later, the firm was handling six medical practices and was running out of space in their small office. Photocopies of bills overloaded the file cabinets. (more…)