Thinking of a traditional courthouse records room might conjure up images of file cabinets overflowing with folders, but that’s not how it works in York County, PA, where staff have used technology to streamline the thousands of cases that pass through the court system each year. (more…)

The City of Niagara Falls, ON, implemented Laserfiche^® in 2001 to provide all departments with a central location to store and manage information. Over the years, each department had developed its own method for organizing files, and the city chose Laserfiche primarily because its flexible folder structure and unified metadata model would accommodate these various filing systems. (more…)

Most people know Gilroy, California, as the “Garlic Capital of the World.” But city staff in this agricultural epicenter are creating a slightly more technology-focused atmosphere. Thanks to some IT ingenuity—and an integration between Laserfiche® and other line-of-business applications—Gilroy is paving the way for other governments to adopt more citizen-oriented business processes. (more…)

Like many organizations, Blue Earth County, MN, implemented digital document management with a number of goals in mind, from streamlining business processes to promoting greater collaboration between staff members and departments. According to IT Manager Charlie Berg and Network Administrator Denise Grossmann, the county’s success in achieving these goals is primarily due to one factor—close cooperation between the county’s IT staff and the system’s users at each stage of the implementation process. (more…)

Criminal trials are notorious for the excessive amounts of paperwork they generate. But in Eaton County, MI, prosecuting attorneys are going to court with laptops instead of briefcases full of paper files—an advantage that has led to better communication, easier pretrial conferences and quicker case resolutions. (more…)

A lot of people associate an electronic document management system (EDMS) with the goal of realizing the “paperless office.” But as the St. Tammany Parish, Louisiana, Sheriff’s Office shows, it’s possible to realize all the benefits of an EDMS—including greater staff efficiency, smarter work processes and lower overhead costs—without entirely doing away with paper copies of important documents and records. (more…)

Along North Carolina’s coastal marshes, development is booming. And along with this new construction comes new pollution, which the state Department of Natural and Environmental Resources is tasked with curbing. The department’s Division of Water Quality (DQW) relies on Laserfiche to track development on North Carolina’s coast, helping them achieve their environmental and operational goals. (more…)

Not all of the Lone Star State is cattle country. There are over 600,000 commercial- and personal-use boats cruising the Texas coastline. For the Texas Parks and Wildlife Department’s Boat Titling and Registration Division, that means managing an equal number of registration forms and operating permits. (more…)

The Toronto and Region Conservation Authority’s mission is to “help people understand, enjoy and look after the natural environment.” So it’s no surprise that staff seek to minimize the natural resources they use at work. At the TRCA, however, they’ve gone beyond the paperless office. By utilizing Laserfiche® digital document management, TRCA staff have simplified work processes and improved access to critical information—all while advancing the cause of caring for the local environment. (more…)

The County of Hawaii’s Office of the Corporation Counsel serves as the legal representative of all the county’s officers and employees—a total of 2,300 clients. But with legal records dating back to 1905, and with a growing archive of legal briefs, motions, memos and letters to manage, the office struggled to keep track of its paper. (more…)

Among city staff in Alexandria, Virginia, the Laserfiche® imaging team is the most popular crew in town. Says Applications Division Chief Judy Milligan: “Departments are standing in line to come onboard with Laserfiche. We asked Laserfiche to send us some shirts with their logo, so everyone would know we’re on the imaging team. And they sent them to us, too.” (more…)

It’s hard to imagine that anyone would gear his organization’s infrastructure toward a single product. But Charlie Knotts, Administrative Supervisor for San Bernardino County, California, has that much faith in Laserfiche^®. (more…)

With a history dating back to the 1600s and a growth rate of three percent a year, Chesterfield County, Virginia, has no shortage of records to manage. So with their Laserfiche® system working perfectly, why would they change it? To keep up with the ever-changing demands of managing information, of course. The challenge came in successfully migrating to Laserfiche Records Management Edition™ (RME). (more…)