Caring for senior citizens can be challenging: chronic pain, decreased mobility and a dwindling social network are just a few of the issues that older people—and their caregivers—must contend with. The mission of CareLink, a private nonprofit organization serving central Arkansas, is to connect older people and their families with resources to meet the opportunities and challenges of aging. The agency accomplishes this by:
- Providing in-home services to help homebound older people live in their own homes as long as possible.
- Helping active older people stay fit, healthy and involved through senior center programs and volunteer opportunities.
- Providing family caregivers the resources and support they need to maintain their own lives while caring for older loved ones.
But with 19,000 clients, CareLink was contending with a challenge of its own: filing, storing and accessing customer charts and other documentation in a timely and efficient manner.