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Pre Billing Consultants, Inc. (PBC) has provided billing, coding, credentialing and collection services to healthcare providers along the East Coast, from hospital emergency departments to urgent care centers, for over 15 years. (more…)


When making the case for upgrading Shakopee, MN, to Laserfiche Avante, Carrie Duckett, the city’s Information Technology Coordinator, did her due diligence. “To date, there hasn’t been one Minnesota city that’s purchased Laserfiche and left for one of its main competitors. But in 2010 alone, six of the state’s cities and counties migrated onto Laserfiche from a competitive system.” (more…)


LONG BEACH, CA (Laserfiche)—January 26, 2011—Laserfiche has announced the winners of its annual Run Smarter Awards program, including UK-based South Essex Partnership NHS Trust (SEPT). Each year, Laserfiche honors organizations that succeed in promoting organizational agility through innovative use of Laserfiche enterprise content management (ECM). (more…)


Caring for senior citizens can be challenging: chronic pain, decreased mobility and a dwindling social network are just a few of the issues that older people—and their caregivers—must contend with. The mission of CareLink, a private nonprofit organization serving central Arkansas, is to connect older people and their families with resources to meet the opportunities and challenges of aging. The agency accomplishes this by:

  • Providing in-home services to help homebound older people live in their own homes as long as possible.
  • Helping active older people stay fit, healthy and involved through senior center programs and volunteer opportunities.
  • Providing family caregivers the resources and support they need to maintain their own lives while caring for older loved ones.

But with 19,000 clients, CareLink was contending with a challenge of its own: filing, storing and accessing customer charts and other documentation in a timely and efficient manner.
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The City of Stillwater is one of Minnesota’s oldest historic communities, which you can see using one of its newest technologies, its Laserfiche WebLink 8 public portal. In only a few clicks, you’ll find minutes from City Council meetings dating back to 1888, as well as other public documents. In fact, providing a Web content portal is only one of the ways the city saves staff time and costs with its Laserfiche enterprise content management (ECM) system—proving Stillwater to be not just one of the state’s oldest cities, but one of its wisest, as well.
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Outagamie County, WI, has a tradition of innovation. Appleton, its county seat, is home to Hearthstone, the very first home in the United States to be powered solely by Thomas Edison’s hydroelectric technology and light bulbs, way back in 1882. Now, almost 130 years later, that innovative spirit can be seen in the county’s deployment of Laserfiche agile enterprise content management (ECM) to expand and enhance information services in several departments.
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The City of Sun Prairie, WI, is the fastest growing city in Wisconsin with 26,000 residents and counting. But serving this rapidly expanding community has meant its municipal offices are spread out between its City Hall and satellite facilities that house various departments, its wastewater treatment and even a public access cable station. The main fire and EMS stations are housed in yet a third location.

So when City Clerk Diane Hermann-Brown says staying on top of Sun Prairie’s mounting paperwork was a city-wide problem, she literally means city-wide. “With all of our various departments that are off-site, it wasn’t just an issue of the time involved to retrieve the documents, but the time and resources involved in sending a clear, clean copy to the requesting party,” she says. “From the start our vision was to have a records management system where people could search, retrieve and print their own copies without ever leaving their work station.”
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To be honest, the City of Albany, OR, hadn’t really been maximizing Laserfiche when its new Finance Director wanted to do away with using it altogether five years ago.

The city had installed Laserfiche in its Finance Department in 1998 as a virtual file cabinet. “Between 1999-2003 we were only scanning a few thousand documents a month and it was limited to just the Finance department,” admits Network Administrator and Laserfiche Luminary Allen Pilgrim. By 2004, Laserfiche storage totaled just ten volumes of 4.6GB each. A significant number, but apparently not significant enough for one new city administrator.
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