“We have a fiduciary responsibility to get value from tax dollars,” says Captain Blakely of the Riverside, California Police Department. For the past decade, Riverside has increasingly turned to information management technology, emerging as a model of public efficiency, especially these days.
As Roz Vinson, Police Records and Information Manager puts it, “I’m short 10 bodies – that’s where we are right now. Where can I work smarter? If we only have to touch something once, that’s progress.” (more…)