Courts

Laserfiche in the Courts

With Laserfiche enterprise content management, you protect the security of case files, provide comprehensive public service and improve customer satisfaction from the moment paperwork enters your court - while also eliminating rescheduling, postponing or continuing cases due to misplaced documents.

• Improve court operations, from better supervision of purchasing and accounts payable to shorter turnaround times and streamlined work processes.  
• Answer customer inquiries faster, with direct access to pleadings, filings, reports and related documentation.
• Provide remote access to court documents to police, prosecutors, public defenders and probation officers.
• Protect not only confidential documents associated with public cases, but also expunged and sealed case records, from unauthorized access or release.

With increasing caseloads, tighter budgets and growing archives, courts are striving to do more with less. Laserfiche solutions help you reclaim time, resources and labor costs by eliminating paper-based processes, while also increasing document security, enabling simultaneous access to case documents, improving information accessibility and automating business processes.

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Guarantee the Reliability and Integrity of Case Files

Complete, secure case records are critical to a smoothly running court system. Laserfiche’s granular security system helps you design and implement a security policy that works within your existing environment. It also provides you with something file folders can’t: the confidence that your records are safe from tampering, destruction or loss.

• Control expunged or sealed records, and prevent them from showing up in a repository search.
• Dynamically apply document-level security, maintaining different levels of security for each type of document within a case file.
• Guarantee security all the way down to individual words—such as a witness’s name or address—with blackout and whiteout redactions.
• Eliminate misplaced files, files lost in transit from off-site storage facilities and inappropriately accessed files.

Automate Work Processes

Laserfiche helps you automate and streamline work processes wherever possible, from bringing information into the system to speeding labor-intensive, paper-based processes.

• Automate case filing, e-filing and records requests to free up staff time.
• Trigger workflow activities from actions taken in a third-party application, such as your case management system (CMS).
• Maintain the integrity of sealed case files by automatically routing them to a confidential folder.
• Use information extracted from documents, reports and outside data sources to automate indexing and processing.
• Minimize data entry by pulling information from a state judicial database or CMS.

Improve Records Management

Managing juvenile, felony, misdemeanor, civil and domestic cases leaves you struggling to control multiple record schedules, differing security requirements and, worst of all, overwhelming amounts of paper. Laserfiche helps you control records related to the different types of cases your court hears, whether archived or current. And DoD 5015.2-certified Records Management Edition provides a structured, records series-based repository that is invisible to the user accessing the system—so records management doesn’t interfere with your existing work processes.

• Guarantee the integrity of records—whether scanned paper, electronic or physical—throughout their life cycle.
• Run reports detailing where records are in their life cycle and which records are eligible for transfer, accession or destruction.
• Log system activity to demonstrate compliance with regulations, including expungement or sealing orders.

Share Information With Other Law Enforcement Agencies

Courts are often asked to share information with other agencies, but it’s difficult to share paper files with polices, prosecutors, public defenders, prison staff and probation officers. With Laserfiche Web publishing, you can cost-effectively and securely distribute information to other law enforcement personnel.

• Enable registered attorneys to search court records, right from their offices.
• Share protection orders with 911 operators or police officers.
• Update prison staff on convictions or acquittals—instantly.
• Ensure probation officers have access to current reports.

Support Court Continuity of Operations Planning

Every court should have a plan in place to prevent, prepare for, respond to and recover from operational interruptions. Laserfiche plays a key part in this plan, securing court records and limiting the cost and effort of salvage and restoration.

• Protect vulnerable paper archives from flood, fire, damage and theft.
• Access files remotely in the event of courthouse destruction or inaccessibility.
• Archive your documents to unalterable CDs or DVDs with built-in viewers and search engines.