Law Enforcement

From the challenges of interoperability to greater public accountability, managing law enforcement records is complex business. Laserfiche enterprise content management helps you get more value out of tax dollars by reducing the cost of maintaining paper records, eliminating the wait for information and automating records management.

• Free up staff time that is consumed by providing records for officers’ investigations and court appearances, subpoenas, FOIA and other public information acts.
• Protect the integrity of criminal investigations by controlling access to police reports and evidentiary records.
• Securely distribute information to other agencies—while limiting access to confidential records—to overcome communication challenges.
• Seamlessly integrate your documents with your RMS, CAD and GIS applications.

Get more value out of your tax dollars and put more officers on the streets. Laserfiche enterprise content management reduces the costs of maintaining paper records, while delivering word-level control over access to the most sensitive information. Officers share internal information effectively, conduct investigations efficiently and prepare for court appearances effortlessly, while records staff fulfill records requests from their desks instead of making multiple trips to the records room.

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• Manage and Distribute Case Knowledge
• Restrict Access Based on Who Has a Right to Know
• Share Intelligence for a Rapid Response

Manage and Distribute Case Knowledge

Laserfiche solutions store and manage case files—scanned paper, electronic documents, photographs, audio, video and e-mail—regardless of media or location, freeing up staff time consumed pulling records for investigations and court appearances. Records staff simply process requests from their desktops, eliminating unnecessary trips to the records room.

• Get users up to speed quickly with a simple visual filing method.
• Simplify operations by customizing interfaces and templates for different user groups.
• Pull reports on past incidents and quickly support investigations, with index, full-text and fuzzy search capabilities that compensate for misspellings and incomplete information.
• Streamline approval processes by routing reports to detectives, supervisors and command for multiple sign-offs.

Restrict Access Based on Who Has a Right to Know

Protect the integrity of your criminal investigations and ensure that case records are released only when local, state and federal regulations determine they should. Laserfiche’s comprehensive security safeguards against unauthorized release, theft and tampering—while still facilitating access for authorized users with a need to view information in case files.

• Enable Command to determine who has access rights to view particular files.
• Monitor user activity, including viewing and printing.
• Identify the times, dates and reasons case documents are printed, along with the personnel responsible for printing them.
• Secure confidential information with blackout or whiteout redactions, enabling records to be released while still preserving confidential information.

Share Intelligence for a Rapid Response

Responding efficiently to traffic accidents, severe weather conditions and other everyday incidents pose communication challenges—and leave you struggling with the most effective way to ensure interoperability with other departments and agencies. Laserfiche solutions are built on an open architecture that work seamlessly with RMS, CAD and GIS, so you build on your existing IT infrastructure.

• Use GIS integrations to pull up relevant case documents based on geographic attributes.
• Automatically capture data from CAD and generate case folders.
• Deliver building plans, HAZMAT reports and other intelligence to first responders through GIS integration.
• Share access to your Laserfiche repository through your RMS.