Home > Solutions > State and Local Government > County Government

County Government

Counties today are feeling the crunch, with tighter budgets, growing populations and multiple technology solutions that promise to make life easier but only make it more complex.

The Laserfiche Rio ECM system is designed to make things easier. It puts you on the fast track toward more focused, more agile and broader-ranging public service—and it does it all without making your job more difficult.

  • Standardize your entire county on a single ECM platform
  • Enable data exchange between departments and agencies
  • Integrate with the applications you already use to support cashiering and fee collection

I knew that Laserfiche would be a major asset, not only in the short term, but also further on down the road. I really anticipate that, within five years, Laserfiche will become as widely-used as e-mail.

— Gaston County, NC

The Laserfiche Rio ECM system offers your county the strength of a proven enterprise content management system, the technology of a highly sophisticated business process management engine and the support of the Laserfiche community—with the flexibility to meet the needs of multiple departments and users.

  • Implement a global point of control for all your information, without forcing localized groups to change their existing business processes.
  • Simplify purchasing and planning while speeding enterprise deployment.
  • Enable departmental staff or analysts to customize their individual views to suit their unique filing systems, implement customized workflows and accommodate specialized business processes, without interfering with centralized administration and control.
  • Organically expand your ECM platform throughout your county, crossing departmental boundaries and easily integrating with your other line-of-business applications and legacy systems to eliminate data silos.
  • Use the unlimited Laserfiche Servers included with the Rio system to secure confidential information, accommodate satellite offices, create failover environments or implement pilot projects.
  • Easily back up critical information to ensure government continuity in the event of a disaster.
  • Complement your Microsoft SharePoint installation with document imaging and archiving, superior search functionality and a user-friendly interface.

Many organizations hesitate to implement ECM solutions because of the problems of implementing best practices and standardizing operations enterprise-wide. But because Laserfiche Rio fits your existing business processes into an enterprise framework, it gives you the control you need and the flexibility you want.

Learn More:

top

Standardize Your Entire County on a Single ECM Platform

Laserfiche Rio enterprise content management helps you improve service in every department, satisfying citizens while generating more value from tax revenues.

  • Accelerate finance processes, shortening collection times and reducing banking fees.
  • Provide services online, increasing transparency and reducing costly face-to-face interaction.
  • Simplify human resources management, securing private information and automating the hiring process.
  • Connect disparate applications, linking your information with GIS applications, ERP systems, human resources applications and financial management systems.
  • Link digitized paper archives with your case management system for better customer service and faster clearance rates in the courts.
  • Improve public safety by improving information accessibility for officers at the precinct and in the field.

The Rio system provides a complete suite of applications with a single procurement, resulting in a lower total cost of ownership for a distributed enterprise. Combined with generous volume discounts, this helps you budget accurately, simplify procurement and—best of all—avoid overpayment.

top

Eliminate the Expense of Physical Records Management

Managing multiple record types is an expensive proposition. You have to contend with multiple record schedules, differing security requirements and, worst of all, overwhelming amounts of paper. DoD 5015.2-certified Records Management Edition provides a structured, records series-based repository that is invisible to the user accessing the system—so records management doesn’t interfere with your existing work processes.

  • Guarantee the integrity of records—whether scanned paper, electronic or physical—throughout their life cycle.
  • Run reports detailing where records are in their life cycle and which records are eligible for transfer, accession or destruction.
  • Log system activity to demonstrate compliance with regulations, including expungement or sealing orders.
top

Integrate With Your Existing IT Infrastructure

Laserfiche’s open architecture speeds image-enabling your existing applications—while limiting cost and minimizing the burden on your IT staff.

  • Retrieve and work with documents from accounting, HR and other systems.
  • Simplify integration with programming tools and pre-packaged modules for GIS, ERP and SharePoint systems.
  • Enable your application to communicate with the Laserfiche Server using Laserfiche Server Objects, a powerful and flexible API.
top

Customer Stories

  • Brownfield Management
    Elkhart County, IN, integrates Laserfiche with GIS to improve its tax base by better managing brownfields
  • Strength in Numbers
    Seven-time Digital County award winner Charles County, MD, looks to Laserfiche to win numbers eight and nine
  • Ahead of the Game
    Outagamie County, WI, uses Laserfiche agile ECM to improve IT services while empowering departments
  • Rehabilitating Content Management
    Implementing Laserfiche in the LaPorte County court system and beyond
  • Laserfiche Law and Order
    For Washington County, MD, and York County, PA, Laserfiche helps turn trial testimony into made-for-TV high drama

Laserfiche Global Municipal Exchange

Laserfiche User News

Related Resources

Disciplined Autonomy: Flexibility vs. Control
Leadership teams impose centralized process; employees demand decision-making authority. Who's right?

The ECM Paradox: Extending Local Flexibility to Strengthen Central Control
Why simple, elegant tools are better for solving complex, changing problems.

Understanding Digital Records Management
How digital records management simplifies complex regulatory environments

Planning and Implementing an EDMS
Support government innovation with information technology.

Drowning in Paper
Implementing an ECM system can help Human Resources departments secure employee information and work more effectively

Laserfiche Accessibility Solutions
Support Section 508 Compliance

How Laserfiche Works for Special Districts
Cost-effectively provide government services

How Laserfiche Works for Lawyers
Improve case file management and provide outstanding client service

How Laserfiche Works for Document Control
Reliably and securely manage your documents

Document Management for Local Government
Protect documents, streamline agenda creation and provide efficient access to public records.