Solutions: Financial Services

State/Local Government | Financial Services | Healthcare

Halbert Hargrove Investment Counsel

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Organization Profile

With over 700 clients, Halbert Hargrove Investment Counsel’s nine investment counselors have over $1.2 billion in assets under management.

Situation

Initially, Halbert Hargrove installed a document management system from one of the technology industry’s largest providers, but because the software was not user-friendly, it consumed more resources than it saved.

Solution

To achieve the vision of a paperless back office, Halbert Hargrove developed a custom publishing system that integrated Advent, their portfolio management system, GoldMine, their customer relationship management system and Laserfiche. Advent automatically generates daily reports with real-time market data, which are stored in GoldMine. These reports are automatically moved into Laserfiche, which offers the additional benefits of intuitive search tools, secure retention and the ability to “move” documents to GoldMine via links on client information pages. The publishing system posts reports to the client Website for online viewing and electronically delivers reports to clients.

Benefits

• In terms of maximizing the value of existing infrastructure, back office efficiencies and the lack of filing storage, this system saves the firm tens of thousands of dollars per month.
• Client reports generated by Advent, stored in Laserfiche and accessible via GoldMine provide updated information on client positions and holdings for investment counselors to use when making investment and planning decisions.
• Automatic data capture eliminates manual data entry and its associated errors.
• Clients securely access their investment information over the Web, reducing mailing costs and increasing security.

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Publications

We needed to partner with the perfect company, and we did with Laserfiche.
— Ron Smith, Records Management Supervisor