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Document Imaging & Management for Local Government
 

Access mission-critical records on demand
Simplify retention schedule management
Automate agenda creation and publication

Universal Accessibility & Long-Term Records Preservation


Setting the standard in local government document imaging and management, Laserfiche helps thousands of government bodies around the world meet the challenges of 21st-century public service.

Consider your growing workload. Responding to demands for instant access to public records. Keeping those records secure and accessible for the future. Maintaining archives of E-size maps and drawings, and providing fast, simultaneous access to engineers and emergency
personnel. Preparing and distributing Council meeting agendas and minutes. Disaster recovery planning.

As you face these issues in the Clerk’s Office, in Public Works, in your Police and Fire Departments – throughout local government – what is the impact of paper and microforms-based records management on budget, productivity, disaster preparedness and quality of service to citizens and staff?

 

Consider the Costs

Labor spent responding to public information requests
Time-consuming document retrieval from records rooms & offsite storage
Adhering to records retention schedules and ensuring timely destruction of expired records
Compiling, approving and distributing agendas
Preserving mission-critical public records over the long term
Difficulty controlling access to and distribution of sensitive records
The cumulative impact on your budget, productivity and quality of public service

Consider the Potential

Save time and labor with dynamic Web publishing
Retrieve records instantly with Intelligent Search capabilities
Simplify retention schedule management with portable volumes
Streamline legislative management processes
Guarantee future accessibility of public records with digital archiving
Protect records integrity with comprehensive security measures
The cumulative benefits of maximizing efficiency and improving service to your citizens

"I received a request yesterday from the state retirement board for all the payroll records on an employee who started here in 1977. We had to send a Clerk up to the attic. It was about two hours’ work. If we'd had it on Laserfiche, the Clerk could have tapped a few keys and handed it
to me in less than a minute."

Leonard Verrastro, Town Clerk
Mamaroneck, New York

Laserfiche at Work in Local Government

Local government agencies and departments use high-speed scanners to capture budgets, maps, employee records, the municipal code, police reports – documents of varying types and sizes – into single or multiple Laserfiche databases. You can also import text files and other electronic documents, including digital audio and video files, with automated import tools or simple drag-and-drop actions.

Comprehensive enterprise-level security safeguards your digital archive with individualized protective measures for specific departments. Original documents can be removed or destroyed. Digital backups can be stored safely off-site.

Authorized personnel then search and retrieve documents instantly with Laserfiche’s Intelligent Search. Users view, print and email documents from their desktops. Documents may also be archived to CD-ROM or dynamically posted to your intranet or the Internet without HTML coding.

Consider, for example, the costs of providing hardcopy maps and plans to engineers and public safety personnel:

What are the physical storage costs for large-format maps and drawings?
How much staff time is lost searching for documents in file rooms or offsite storage?
How long must engineers and first-responders wait for mission-critical plans?
What are the dangers to historical drawings from repetitive handling?
What are the cumulative costs in terms of budget, staff hours and quality of public service?

Now consider fulfilling those demands with a Laserfiche document imaging and management solution:

Scan historical maps and import AutoCAD files into a secure digital archive
Index maps and drawings with customizable templates for precision retrieval
Engineers gain instant access while reducing paper reproduction costs and alleviating the retrieval burden on Planning Department staff
Field personnel access critical information immediately on-site from wireless-enabled laptops

“What I like most is that crews can start fixing problems immediately, without waiting for somebody to go to a remote office and look for documentation. Before Laserfiche, [locator] cards went missing, often just as they are needed to repair a major disaster such as a flood.”

John Whelan, Supervisor, Works & Emergency Services Staff
Toronto, Canada

Real-World Benefits Throughout Departments


Tools for Wide-Scale Success

High-volume scanning in the Clerk’s Office. Fast access to historical building plans for engineers. Distributing case files in the Police Department. A successful multi-department implementation depends on the solution’s capacity to deliver enterprise-class document management with the flexibility to serve departmental needs. Built upon fifteen years of dedication to local government needs, Laserfiche solutions handle departmental challenges while also accommodating desired levels of centralization:

Laserfiche Quick Fields provides comprehensive document capture and data extraction, forms processing and the ability to reprocess documents in existing databases. Quick Fields is also the key to distributing document processing and consolidating access to disparate
information repositories.

Laserfiche Web Access allows Web-based access to core document management functions. Users participate in workflow and manage routine tasks such as approving agenda items from within a familiar browser interface.

The Laserfiche Workflow Suite streamlines repetitive document handling with automated routing, email notifications and audit trail reporting for maximum productivity and accountability.

Laserfiche Plus CD publishing complements homeland security initiatives with simplified disaster recovery and operations continuity.

More Efficient Document Management

Laserfiche manages large numbers of documents – building plans, police reports, meeting minutes, digital video and audio files – efficiently and easily. Reduce or eliminate misfiling, costly reproduction and distribution methods and other paper problems that impede information
sharing within and among departments. Laserfiche’s easy-to-use document management capabilities directly address these problems in contemporary government departments.

Manage document repositories from desktop workstations
Maintain preferred procedures with customizable folders and index fields
Index electronic and image-only documents such as maps and drawings with customizable templates
Synchronize service bureau output and manage retention schedules with portable volumes
Ensure long-term records preservation with digital archiving
Reduce clerical labor and mistakes with automated OCR and indexing
An intuitive interface cuts training time
Department heads administer most Laserfiche functions
Wireless compatibility delivers crucial information to emergency first-responders and other field personnel

Faster Information Retrieval

The Laserfiche Intelligent Search retrieves documents instantly, allowing departments to find and distribute information with unparalleled speed. With the flexibility of full-text and customizable index field searches, Laserfiche keeps documents accessible on demand to decision-makers.

Access documents on demand with Laserfiche Intelligent Search
Unlock your documents with full-text searches
Combine searches to pinpoint relevant documents

Our Laserfiche document management system was working so well for City Hall, we decided to try it in the Police Department. It took half an hour to get Laserfiche working with the law enforcement CAD/RMS system. With a little creativity, you can tie Laserfiche into just about any records management system. Next up for us, the public will be able to access all Laserfiche documents relating to a property by accessing a map and clicking on a land parcel.

Steve Senkle, Information Systems Manager
Claremont, California

An E-Government Solution: Dynamic Web Publishing

As more citizens demand instant access to public information, local government needs an efficient, cost-effective Internet solution. Laserfiche WebLink™ is an e-government solution that provides a secure way to publish documents on an intranet or the Internet. Multiple
departments, remote offices and the general public can search budget information, public safety guidelines and the municipal code without increasing your staff’s workload.

Efficient Web publishing without HTML coding
Improved staff and public access to information
Your digital archive remains secure – records management officials maintain complete access control
Easy customization to match look and feel of existing Web sites
Platform independence provides widespread access via standard Web browsers

Rapid Deployment & Simplified Technical Administration

Scalability allows local governments to budget for departmental installations and then expand organization-wide, minimizing implementation risks. Support for multiple servers and databases allows administrators to configure separate databases for individual departments while maintaining a controlled overall information repository. Databases can reside in separate physical locations and can be protected with individualized security measures.

Open architecture simplifies integration with standardmunicipal applications such as GIS and others used in Finance, Human Resources, Public Works and Public Safety
Non-proprietary file storage formats maintain future accessibility
Support for industry-standard Microsoft® SQL Server™ simplifies integration and delivers maximum scalability
International solution provider network delivers local implementation, training and support services
Platform independence provides widespread access via standard Web browsers

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For more information, please contact info@Laserfiche.com or (800) 985-8533 or +1 (562) 988-1688.
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