Gain Your Competitive Edge With Laserfiche

In today’s fast-paced business environment, it’s critical that organizations automate business processes, manage data and comply with government security mandates. As a Laserfiche value-added reseller, you can offer clients an award-winning product suite that helps them meet these enterprise-wide challenges. Awarded a five-star rating by VARBusiness, the Laserfiche VAR program provides you with the tools you need to enhance relationships with existing clients and attract new clients, while large margins on Laserfiche products and services have the potential to generate significant profits for your business.

VAR Benefits at a Glance

It Pays to Be a Laserfiche VAR

Exceptional Support and Service Every Step of the Way

As a Laserfiche reseller, you’ll have access to the resources you need at each stage of the sales and installation process:

Dedicated Regional and District Managers

Everyone knows that sales is primarily a numbers game. From day one, you’ll have the personal attention of a knowledgeable Regional or District Manager who will help you formulate strategy, generate leads and close deals. As your primary contact at Laserfiche, your Regional Manager will also provide you with the support you need to become a Laserfiche expert yourself.

Specialized Vertical Managers

We assign an industry expert to each of the vertical markets—Government, Health Care, Financial Services and Education—we target. These Vertical Managers will help you target potential clients by helping you to better understand each industry’s business processes and content management needs.

Comprehensive VAR Training Program

We provide a comprehensive, five-day VAR training program at our corporate headquarters, run on a quarterly basis. You’ll receive in-depth product and pricing information, learn proven marketing and sales techniques and discover best practices regarding the installation and maintenance of Laserfiche software at client sites. To further extend your learning opportunities, online training courses are also available.

Presales Technical Services

The technical experts who belong to our Presales team specialize in conducting customized product demonstrations and Webinars to familiarize potential clients with Laserfiche software. From answering questions regarding network integration to providing RFI and RFP assistance, our Presales team is committed to helping you close deals.

Consultation Forum Webinars

Our Presales team also conducts regular Webinars exclusively for VARs. These Webinars provide you with the opportunity to ask questions, view product demonstrations and learn about various configuration options that meet clients’ differing needs.

Post-Sales Technical Support

To help your clients get the most from their systems, we offer technical support through our Laserfiche Software Assurance Plan (LSAP). When a client purchases LSAP, you receive telephone hotline support to help you troubleshoot issues that may arise at the client’s site. The client further receives 24/7 access to the Laserfiche Support Website, which includes a searchable knowledge base, software and license downloads, white papers, training materials, best practice information and discussion forums.

Marketing Services

To increase brand recognition and help you make sales, we offer an array of marketing materials, including product brochures, case studies, white papers and press clippings. We also conduct direct mail and targeted advertising campaigns, hold workshops around the country, offer introductory Webinars and have booths at a number of trade shows. We share the sales leads that these activities generate with our VARs.

Co-op Program

Through our Co-op Program, we subsidize VARs’ own efforts to promote Laserfiche and to reach potential customers. For each sale that you make, you receive a certain amount of “co-op” that you can use to defray the cost of your own marketing initiatives.

VAR Newsletter

Our weekly VAR newsletter, which we distribute via e-mail, provides you with the latest product development information, company news, sales tips and more. To ensure that your clients also have up-to-date information, we publish a separate newsletter for general users, as well as newsletters for municipal government, financial services and healthcare customers.

Web Support

The VAR-specific version of our Support Website provides you with access to technical information, marketing materials, software and license downloads, details on current sales promotions and a discussion forum in which VARs can communicate both with each other and with Laserfiche staff. This Website also provides you with access to our VAR Dashboard, from which you can view detailed account information, run sales reports and submit payments electronically.

Laserfiche Institute Conference

We hold an annual conference so that our resellers can network with the Laserfiche community, share strategies, attend educational sessions and learn about the latest enhancements to Laserfiche products and services. Our development partners also attend these conferences in order to demonstrate their products, discuss these products’ integration points with Laserfiche and present configuration options.

Winners Circle

Each year, we invite our top-selling VARs to attend our Winners Circle Conference, with airfare and hotel paid for two people. At this conference, attendees network with both Laserfiche executives and the principals of other elite organizations. We’ve held past conferences in Las Vegas, Cabo San Lucas and Puerto Vallarta, Mexico.