An Entire Ecosystem of Support.

With a sophisticated code library, world-class community, extensive training options and more, Laserfiche provides you with more than just software—it provides an entire ecosystem of support for delivering value quickly, easily and without the need to bring in expensive ECM experts at every turn.

Laserfiche Support Site

What you can find here:

  • Best practices and tips.
  • Hotfixes, updates and patches.
  • Technical white papers.
  • Video tutorials.

Workshops

Engage the experts and see solutions in action at a FREE Workshop near you.

Regional Training

Throughout the year, our user training staff travels around the world, offering hands-on training to Laserfiche users and administrators.

Webinars

Each month, we conduct a number of free Webinars covering such topics as new system functionality and advanced configuration options.

Trade Shows

Don't miss this opportunity to hear from industry experts and your peers on trends, tips and techniques!

Conference

It's the Laserfiche community's most eagerly anticipated event of the year!

Online Training (CPP)

Gain access to online training materials and earn a Laserfiche Certification.

Laserfiche Answers

Laserfiche Answers provide an interactive location to discuss product functionality with Laserfiche Developers and the rest of the Laserfiche community.

White Papers

White papers provide detailed technical information to help optimize system performance and maximize uptime.

Video Tutorials

Video tutorials provide hands-on instruction in how to use Laserfiche most effectively.

Scanner Reviews

Find out which configuration is best suited for your Laserfiche installation.


Upcoming Support & Training Events

  • SEP

    24

    Beginner's Guide: Digital Content Management - Seattle, WA

    Do documents always seem to be missing right when you need to find them? Constantly searching through file cabinets and databases to service clients? Never quite sure where something is in the approval process?

    Join us for a seminar to learn how using a digital content management system can restructure your organization's information and documents in a way that improves staff efficiency and reduces overall operating costs.

    At this event, we'll cover the basics of digital content management for business and show you how to store all your company's records in a secure, centralized repository that's easily searchable by employees across your organization.

    You'll get a first-hand look at how our digital content management tools work to:

    • Eliminate paper-based activities that waste employee time and rack up storage bills.
    • Reduce delays in core business processes like accounts payable, contract management and customer service activities.
    • Build easy-to-implement solutions that both IT staff and change-resistant employees can agree upon.
    • Ensure records security and compliance with just the push of a button.
    • If you've been wishing for a more efficient way to share information and documents, join us to find the best starting point for your organization.

  • SEP

    24

    User Group - Seattle, WA

    Sometimes when we get overwhelmed with work, tunnel vision prevents us from considering better solutions. Why not call upon your Laserfiche community for practical and impartial advice?


    Join us for a user group meeting to talk shop with peers from your area. You will learn about:

    • The latest and most useful features in Laserfiche.
    • Best practices and tips for Laserfiche users in any industry.
    • The most important steps in start-to-finish business process design.
    • You’ll have the opportunity to meet other like-minded professionals who are focused on getting the most out of their Laserfiche implementations. You never know who might share a solution that will transform the way you work!

      If you want to advance your knowledge of Laserfiche and contribute more to your organization, please join us at this special user group meeting!

  • OCT

    9

    Beginner's Guide: Digital Content Management - Omaha, NE

    Do documents always seem to be missing right when you need to find them? Constantly searching through file cabinets and databases to service clients? Never quite sure where something is in the approval process?

    Join us for a seminar to learn how using a digital content management system can restructure your organization's information and documents in a way that improves staff efficiency and reduces overall operating costs.

    At this event, we'll cover the basics of digital content management for business and show you how to store all your company's records in a secure, centralized repository that's easily searchable by employees across your organization.

    You'll get a first-hand look at how our digital content management tools work to:

    • Eliminate paper-based activities that waste employee time and rack up storage bills.
    • Reduce delays in core business processes like accounts payable, contract management and customer service activities.
    • Build easy-to-implement solutions that both IT staff and change-resistant employees can agree upon.
    • Ensure records security and compliance with just the push of a button.
    • If you've been wishing for a more efficient way to share information and documents, join us to find the best starting point for your organization.

  • OCT

    9

    User Group - Omaha, NE

    Sometimes when we get overwhelmed with work, tunnel vision prevents us from considering better solutions. Why not call upon your Laserfiche community for practical and impartial advice?


    Join us for a user group meeting to talk shop with peers from your area. You will learn about:

    • The latest and most useful features in Laserfiche.
    • Best practices and tips for Laserfiche users in any industry.
    • The most important steps in start-to-finish business process design.
    • You’ll have the opportunity to meet other like-minded professionals who are focused on getting the most out of their Laserfiche implementations. You never know who might share a solution that will transform the way you work!

      If you want to advance your knowledge of Laserfiche and contribute more to your organization, please join us at this special user group meeting!

  • OCT

    14

    User Group - Houston, TX

    Sometimes when we get overwhelmed with work, tunnel vision prevents us from considering better solutions. Why not call upon your Laserfiche community for practical and impartial advice?


    Join us for a user group meeting to talk shop with peers from your area. You will learn about:

    • The latest and most useful features in Laserfiche.
    • Best practices and tips for Laserfiche users in any industry.
    • The most important steps in start-to-finish business process design.
    • You’ll have the opportunity to meet other like-minded professionals who are focused on getting the most out of their Laserfiche implementations. You never know who might share a solution that will transform the way you work!

      If you want to advance your knowledge of Laserfiche and contribute more to your organization, please join us at this special user group meeting!

  • OCT

    16

    Beginner's Guide: Digital Content Management - Baton Rouge, LA

    Do documents always seem to be missing right when you need to find them? Constantly searching through file cabinets and databases to service clients? Never quite sure where something is in the approval process?

    Join us for a seminar to learn how using a digital content management system can restructure your organization's information and documents in a way that improves staff efficiency and reduces overall operating costs.

    At this event, we'll cover the basics of digital content management for business and show you how to store all your company's records in a secure, centralized repository that's easily searchable by employees across your organization.

    You'll get a first-hand look at how our digital content management tools work to:

    • Eliminate paper-based activities that waste employee time and rack up storage bills.
    • Reduce delays in core business processes like accounts payable, contract management and customer service activities.
    • Build easy-to-implement solutions that both IT staff and change-resistant employees can agree upon.
    • Ensure records security and compliance with just the push of a button.
    • If you've been wishing for a more efficient way to share information and documents, join us to find the best starting point for your organization.

  • OCT

    16

    Beginner's Guide: Digital Content Management - Oklahoma City, OK

    Do documents always seem to be missing right when you need to find them? Constantly searching through file cabinets and databases to service clients? Never quite sure where something is in the approval process?

    Join us for a seminar to learn how using a digital content management system can restructure your organization's information and documents in a way that improves staff efficiency and reduces overall operating costs.

    At this event, we'll cover the basics of digital content management for business and show you how to store all your company's records in a secure, centralized repository that's easily searchable by employees across your organization.

    You'll get a first-hand look at how our digital content management tools work to:

    • Eliminate paper-based activities that waste employee time and rack up storage bills.
    • Reduce delays in core business processes like accounts payable, contract management and customer service activities.
    • Build easy-to-implement solutions that both IT staff and change-resistant employees can agree upon.
    • Ensure records security and compliance with just the push of a button.
    • If you've been wishing for a more efficient way to share information and documents, join us to find the best starting point for your organization.

  • OCT

    16

    User Group - Baton Rouge, LA

    Sometimes when we get overwhelmed with work, tunnel vision prevents us from considering better solutions. Why not call upon your Laserfiche community for practical and impartial advice?


    Join us for a user group meeting to talk shop with peers from your area. You will learn about:

    • The latest and most useful features in Laserfiche.
    • Best practices and tips for Laserfiche users in any industry.
    • The most important steps in start-to-finish business process design.
    • You’ll have the opportunity to meet other like-minded professionals who are focused on getting the most out of their Laserfiche implementations. You never know who might share a solution that will transform the way you work!

      If you want to advance your knowledge of Laserfiche and contribute more to your organization, please join us at this special user group meeting!

  • OCT

    21

    Driving the Green: Strategies to Maximize the Valuation of Your Firm - Chicago, IL

    As the investment advice industry continues to age, planning for the transition of thousands of advisory firms will become ever more important and urgent. This industry movement will create pressure on firms to prepare and enhance their businesses for the impending transition. It also creates an opportunity for advisors to monetize the sweat-equity they have built up over the years, but only if they take critical business planning steps to make it a reality.


    At this free event, learn from the industry’s top experts on how to manage business valuation, mergers and acquisitions at a personal, financial and operational level. They’ll share must-do steps to maximize and monetize your firm’s full value at every stage of the business lifecycle.


    • Dan Seivert, CEO of ECHELON Partners, will outline the top valuation drivers and strategies advisors can use to increase business value, as well as discuss key trends, noting their implications for buyers and sellers.
    • Greg Friedman, CEO of Private Ocean and CEO of Junxure, will discuss how he found success through his merger of two over $200MM+ RIAs and created a larger, more valuable enterprise, developed a succession solution for his partner, and employed technology to optimize firm valuation.
    • Tim Welsh, President of Nexus Strategy, LLC, will talk about how technology increases business value and which systems provide the biggest equity boost during mergers and acquisitions.

  • OCT

    22

    Driving the Green: Strategies to Maximize the Valuation of Your Firm - Dallas, TX

    As the investment advice industry continues to age, planning for the transition of thousands of advisory firms will become ever more important and urgent. This industry movement will create pressure on firms to prepare and enhance their businesses for the impending transition. It also creates an opportunity for advisors to monetize the sweat-equity they have built up over the years, but only if they take critical business planning steps to make it a reality.


    At this free event, learn from the industry’s top experts on how to manage business valuation, mergers and acquisitions at a personal, financial and operational level. They’ll share must-do steps to maximize and monetize your firm’s full value at every stage of the business lifecycle.


    • Dan Seivert, CEO of ECHELON Partners, will outline the top valuation drivers and strategies advisors can use to increase business value, as well as discuss key trends, noting their implications for buyers and sellers.
    • Greg Friedman, CEO of Private Ocean and CEO of Junxure, will discuss how he found success through his merger of two over $200MM+ RIAs and created a larger, more valuable enterprise, developed a succession solution for his partner, and employed technology to optimize firm valuation.
    • Tim Welsh, President of Nexus Strategy, LLC, will talk about how technology increases business value and which systems provide the biggest equity boost during mergers and acquisitions.

  • OCT

    23

    User Group - Shoreview, MN

    Sometimes when we get overwhelmed with work, tunnel vision prevents us from considering better solutions. Why not call upon your Laserfiche community for practical and impartial advice?


    Join us for a user group meeting to talk shop with peers from your area. You will learn about:

    • The latest and most useful features in Laserfiche.
    • Best practices and tips for Laserfiche users in any industry.
    • The most important steps in start-to-finish business process design.
    • You’ll have the opportunity to meet other like-minded professionals who are focused on getting the most out of their Laserfiche implementations. You never know who might share a solution that will transform the way you work!

      If you want to advance your knowledge of Laserfiche and contribute more to your organization, please join us at this special user group meeting!

  • OCT

    23

    Driving the Green: Strategies to Maximize the Valuation of Your Firm - San Francisco, CA

    As the investment advice industry continues to age, planning for the transition of thousands of advisory firms will become ever more important and urgent. This industry movement will create pressure on firms to prepare and enhance their businesses for the impending transition. It also creates an opportunity for advisors to monetize the sweat-equity they have built up over the years, but only if they take critical business planning steps to make it a reality.


    At this free event, learn from the industry’s top experts on how to manage business valuation, mergers and acquisitions at a personal, financial and operational level. They’ll share must-do steps to maximize and monetize your firm’s full value at every stage of the business lifecycle.


    • Dan Seivert, CEO of ECHELON Partners, will outline the top valuation drivers and strategies advisors can use to increase business value, as well as discuss key trends, noting their implications for buyers and sellers.
    • Greg Friedman, CEO of Private Ocean and CEO of Junxure, will discuss how he found success through his merger of two over $200MM+ RIAs and created a larger, more valuable enterprise, developed a succession solution for his partner, and employed technology to optimize firm valuation.
    • Tim Welsh, President of Nexus Strategy, LLC, will talk about how technology increases business value and which systems provide the biggest equity boost during mergers and acquisitions.

  • OCT

    28

    User Group - Vancouver, BC

    Sometimes when we get overwhelmed with work, tunnel vision prevents us from considering better solutions. Why not call upon your Laserfiche community for practical and impartial advice?


    Join us for a user group meeting to talk shop with peers from your area. You will learn about:

    • The latest and most useful features in Laserfiche.
    • Best practices and tips for Laserfiche users in any industry.
    • The most important steps in start-to-finish business process design.
    • You’ll have the opportunity to meet other like-minded professionals who are focused on getting the most out of their Laserfiche implementations. You never know who might share a solution that will transform the way you work!

      If you want to advance your knowledge of Laserfiche and contribute more to your organization, please join us at this special user group meeting!

  • NOV

    20

    Beginner's Guide: Digital Content Management - Oklahoma City, OK

    Do documents always seem to be missing right when you need to find them? Constantly searching through file cabinets and databases to service clients? Never quite sure where something is in the approval process?

    Join us for a seminar to learn how using a digital content management system can restructure your organization's information and documents in a way that improves staff efficiency and reduces overall operating costs.

    At this event, we'll cover the basics of digital content management for business and show you how to store all your company's records in a secure, centralized repository that's easily searchable by employees across your organization.

    You'll get a first-hand look at how our digital content management tools work to:

    • Eliminate paper-based activities that waste employee time and rack up storage bills.
    • Reduce delays in core business processes like accounts payable, contract management and customer service activities.
    • Build easy-to-implement solutions that both IT staff and change-resistant employees can agree upon.
    • Ensure records security and compliance with just the push of a button.
    • If you've been wishing for a more efficient way to share information and documents, join us to find the best starting point for your organization.


  • Grow the value of your Laserfiche investment.

    Technology represents one of the most significant investments you make in your organization’s success. That’s why Laserfiche is committed to constantly improving its product suites to help you meet new business challenges.

    The Laserfiche Software Assurance Plan (LSAP) provides your organization with these enhancements as soon as they’re released, along with the technical support and detailed technical material that preserves and extends the value of your Laserfiche investment.

    Learn More