An Entire Ecosystem of Support.

With a sophisticated code library, world-class community, extensive training options and more, Laserfiche provides you with more than just software—it provides an entire ecosystem of support for delivering value quickly, easily and without the need to bring in expensive ECM experts at every turn.

Laserfiche Support Site

What you can find here:

  • Best practices and tips.
  • Hotfixes, updates and patches.
  • Technical white papers.
  • Video tutorials.

Workshops

Engage the experts and see solutions in action at a FREE Workshop near you.

Regional Training

Throughout the year, our user training staff travels around the world, offering hands-on training to Laserfiche users and administrators.

Webinars

Each month, we conduct a number of free Webinars covering such topics as new system functionality and advanced configuration options.

Trade Shows

Don't miss this opportunity to hear from industry experts and your peers on trends, tips and techniques!

Conference

It's the Laserfiche community's most eagerly anticipated event of the year!

Online Training (CPP)

Gain access to online training materials and earn a Laserfiche Certification.

Laserfiche Answers

Laserfiche Answers provide an interactive location to discuss product functionality with Laserfiche Developers and the rest of the Laserfiche community.

White Papers

White papers provide detailed technical information to help optimize system performance and maximize uptime.

Video Tutorials

Video tutorials provide hands-on instruction in how to use Laserfiche most effectively.

Scanner Reviews

Find out which configuration is best suited for your Laserfiche installation.


Upcoming Support & Training Events

  • MAR

    10

    User Group - Ithaca, NY

    Your Laserfiche community is a goldmine of advice and new ideas . . . and it’s just waiting to be tapped.

    Join us on March 10 at 9:15 a.m. to hear Maureen Reynolds of Tompkins County share a unique Laserfiche success story. Whether you’re in the early stages of an implementation or designing your hundredth workflow, you’ll get a new perspective on how to make Laserfiche work for your organization.


    “One thing that really hit home was the diverse experience levels we have within our user group, from those who are just getting exposed to Laserfiche, to the intermediate users, to the advanced users and IT folks—we have a broad mix of knowledge and experience and that really enhances our group as a whole!”

      - Travis Curtis, Idaho User Group


      So join us to meet other like-minded professionals who are focused on getting the most out of their Laserfiche implementations. You never know who might share a solution that will transform the way you work!

  • MAR

    17

    User Group - Newport News, VA

    Your Laserfiche community is a goldmine of advice and new ideas . . . and it’s just waiting to be tapped.

    Join us on March 10 at 9:15 a.m. to hear Maureen Reynolds of Tompkins County share a unique Laserfiche success story. Whether you’re in the early stages of an implementation or designing your hundredth workflow, you’ll get a new perspective on how to make Laserfiche work for your organization.


    “One thing that really hit home was the diverse experience levels we have within our user group, from those who are just getting exposed to Laserfiche, to the intermediate users, to the advanced users and IT folks—we have a broad mix of knowledge and experience and that really enhances our group as a whole!”

      - Travis Curtis, Idaho User Group


      So join us to meet other like-minded professionals who are focused on getting the most out of their Laserfiche implementations. You never know who might share a solution that will transform the way you work!

  • MAR

    24

    User Group - Garden City, ID

    Your Laserfiche community is a goldmine of advice and new ideas . . . and it’s just waiting to be tapped.

    Join us on March 10 at 9:15 a.m. to hear Maureen Reynolds of Tompkins County share a unique Laserfiche success story. Whether you’re in the early stages of an implementation or designing your hundredth workflow, you’ll get a new perspective on how to make Laserfiche work for your organization.


    “One thing that really hit home was the diverse experience levels we have within our user group, from those who are just getting exposed to Laserfiche, to the intermediate users, to the advanced users and IT folks—we have a broad mix of knowledge and experience and that really enhances our group as a whole!”

      - Travis Curtis, Idaho User Group


      So join us to meet other like-minded professionals who are focused on getting the most out of their Laserfiche implementations. You never know who might share a solution that will transform the way you work!

  • APR

    14

  • APR

    14

    User Group - Seattle, WA

    Your Laserfiche community is a goldmine of advice and new ideas . . . and it’s just waiting to be tapped.

    Join us on March 10 at 9:15 a.m. to hear Maureen Reynolds of Tompkins County share a unique Laserfiche success story. Whether you’re in the early stages of an implementation or designing your hundredth workflow, you’ll get a new perspective on how to make Laserfiche work for your organization.


    “One thing that really hit home was the diverse experience levels we have within our user group, from those who are just getting exposed to Laserfiche, to the intermediate users, to the advanced users and IT folks—we have a broad mix of knowledge and experience and that really enhances our group as a whole!”

      - Travis Curtis, Idaho User Group


      So join us to meet other like-minded professionals who are focused on getting the most out of their Laserfiche implementations. You never know who might share a solution that will transform the way you work!

  • APR

    14

  • APR

    15

  • APR

    16

  • APR

    16

    User Group - Kalama, WA

    Your Laserfiche community is a goldmine of advice and new ideas . . . and it’s just waiting to be tapped.

    Join us on March 10 at 9:15 a.m. to hear Maureen Reynolds of Tompkins County share a unique Laserfiche success story. Whether you’re in the early stages of an implementation or designing your hundredth workflow, you’ll get a new perspective on how to make Laserfiche work for your organization.


    “One thing that really hit home was the diverse experience levels we have within our user group, from those who are just getting exposed to Laserfiche, to the intermediate users, to the advanced users and IT folks—we have a broad mix of knowledge and experience and that really enhances our group as a whole!”

      - Travis Curtis, Idaho User Group


      So join us to meet other like-minded professionals who are focused on getting the most out of their Laserfiche implementations. You never know who might share a solution that will transform the way you work!

  • APR

    16

  • APR

    17

  • APR

    23

    Beginner's Guide: Digital Content Management - St. Louis, MO

    Do documents always seem to be missing right when you need to find them? Constantly searching through file cabinets and databases to service clients? Never quite sure where something is in the approval process?

    Join us for a seminar to learn how using a digital content management system can restructure your organization's information and documents in a way that improves staff efficiency and reduces overall operating costs.

    At this event, we'll cover the basics of digital content management for business and show you how to store all your company's records in a secure, centralized repository that's easily searchable by employees across your organization.

    You'll get a first-hand look at how our digital content management tools work to:

    • Eliminate paper-based activities that waste employee time and rack up storage bills.
    • Reduce delays in core business processes like accounts payable, contract management and customer service activities.
    • Build easy-to-implement solutions that both IT staff and change-resistant employees can agree upon.
    • Ensure records security and compliance with just the push of a button.
    • If you've been wishing for a more efficient way to share information and documents, join us to find the best starting point for your organization.

  • APR

    23

    User Group - St. Louis, MO

    Your Laserfiche community is a goldmine of advice and new ideas . . . and it’s just waiting to be tapped.

    Join us on March 10 at 9:15 a.m. to hear Maureen Reynolds of Tompkins County share a unique Laserfiche success story. Whether you’re in the early stages of an implementation or designing your hundredth workflow, you’ll get a new perspective on how to make Laserfiche work for your organization.


    “One thing that really hit home was the diverse experience levels we have within our user group, from those who are just getting exposed to Laserfiche, to the intermediate users, to the advanced users and IT folks—we have a broad mix of knowledge and experience and that really enhances our group as a whole!”

      - Travis Curtis, Idaho User Group


      So join us to meet other like-minded professionals who are focused on getting the most out of their Laserfiche implementations. You never know who might share a solution that will transform the way you work!

  • APR

    28

    Technology for Government that Cuts Costs, Not Corners - Ogden, UT

    The public doesn’t equate the word “government” with “efficiency,” but with the right technology, those two little words are a perfect match.

    Learn how local government organizations across the nation are implementing enterprise-wide technology to consolidate and streamline business processes, saving hundreds of thousands of dollars each year and tens of thousands of staff hours.


    By attending this workshop, you’ll learn how to:

    • Ensure departments are complying with state and federal regulations.
    • Eliminate lost and misfiled documents for all departments.
    • Accelerate approval processes and improve responsiveness.
    • Automate processes such as case management and permitting.
    • Ensure information security and transparency without sacrificing usability.
  • APR

    29

    Financial Advisors Improve Processes with Digital Document Management - Hartford, CT

    You’d like to be out expanding your client base, but instead you’re stuck in the office processing account paperwork or—worse—dealing with compliance officers. But regulations and time-consuming paperwork are part of the industry, so the client will just have to wait. Right?

    Here’s an alternative. Come to a local workshop and get a free crash course on how to be more client-focused and less burdened by busy work with digital document management.

    At the workshop, you will:

    • Learn how to minimize cost, errors and time-consuming steps in processes like new client onboarding.
    • Network with other financial advisors and see how their firms operate.
    • Learn about a new product that “makes FinTech integrations a breeze,” according to Joel Bruckenstein, Founder and Publisher of Technology Tools for Today.

    If you’ve been looking for a better, faster way to manage information in your office, please join us!

  • APR

    29

    Beginner's Guide: Digital Content Management - Hartford, CT

    Do documents always seem to be missing right when you need to find them? Constantly searching through file cabinets and databases to service clients? Never quite sure where something is in the approval process?

    Join us for a seminar to learn how using a digital content management system can restructure your organization's information and documents in a way that improves staff efficiency and reduces overall operating costs.

    At this event, we'll cover the basics of digital content management for business and show you how to store all your company's records in a secure, centralized repository that's easily searchable by employees across your organization.

    You'll get a first-hand look at how our digital content management tools work to:

    • Eliminate paper-based activities that waste employee time and rack up storage bills.
    • Reduce delays in core business processes like accounts payable, contract management and customer service activities.
    • Build easy-to-implement solutions that both IT staff and change-resistant employees can agree upon.
    • Ensure records security and compliance with just the push of a button.
    • If you've been wishing for a more efficient way to share information and documents, join us to find the best starting point for your organization.

  • APR

    29

    Technology for Government that Cuts Costs, Not Corners - West Jordan, UT

    The public doesn’t equate the word “government” with “efficiency,” but with the right technology, those two little words are a perfect match.

    Learn how local government organizations across the nation are implementing enterprise-wide technology to consolidate and streamline business processes, saving hundreds of thousands of dollars each year and tens of thousands of staff hours.


    By attending this workshop, you’ll learn how to:

    • Ensure departments are complying with state and federal regulations.
    • Eliminate lost and misfiled documents for all departments.
    • Accelerate approval processes and improve responsiveness.
    • Automate processes such as case management and permitting.
    • Ensure information security and transparency without sacrificing usability.
  • MAY

    5

  • MAY

    5

  • MAY

    6


Grow the value of your Laserfiche investment.

Technology represents one of the most significant investments you make in your organization’s success. That’s why Laserfiche is committed to constantly improving its product suites to help you meet new business challenges.

The Laserfiche Software Assurance Plan (LSAP) provides your organization with these enhancements as soon as they’re released, along with the technical support and detailed technical material that preserves and extends the value of your Laserfiche investment.

Learn More