An Entire Ecosystem of Support.

With a sophisticated code library, world-class community, extensive training options and more, Laserfiche provides you with more than just software—it provides an entire ecosystem of support for delivering value quickly, easily and without the need to bring in expensive ECM experts at every turn.

Laserfiche Support Site

What you can find here:

  • Best practices and tips.
  • Hotfixes, updates and patches.
  • Technical white papers.
  • Video tutorials.

Workshops

Engage the experts and see solutions in action at a FREE Workshop near you.

Regional Training

Throughout the year, our user training staff travels around the world, offering hands-on training to Laserfiche users and administrators.

Webinars

Each month, we conduct a number of free Webinars covering such topics as new system functionality and advanced configuration options.

Trade Shows

Don't miss this opportunity to hear from industry experts and your peers on trends, tips and techniques!

Conference

It's the Laserfiche community's most eagerly anticipated event of the year!

Online Training (CPP)

Gain access to online training materials and earn a Laserfiche Certification.

Laserfiche Answers

Laserfiche Answers provide an interactive location to discuss product functionality with Laserfiche Developers and the rest of the Laserfiche community.

White Papers

White papers provide detailed technical information to help optimize system performance and maximize uptime.

Video Tutorials

Video tutorials provide hands-on instruction in how to use Laserfiche most effectively.

Scanner Reviews

Find out which configuration is best suited for your Laserfiche installation.


Upcoming Support & Training Events

  • AUG

    7

    User Group - Reading, MA

    Your Laserfiche community is a goldmine of advice and new ideas . . . and it’s just waiting to be tapped.

    Join us on August 7 at 9:30 a.m. to hear Steve Sullivan of the Town of Brookline share a unique Laserfiche success story. Whether you’re in the early stages of an implementation or designing your hundredth workflow, you’ll get a new perspective on how to make Laserfiche work for your organization.


    “One thing that really hit home was the diverse experience levels we have within our user group, from those who are just getting exposed to Laserfiche, to the intermediate users, to the advanced users and IT folks—we have a broad mix of knowledge and experience and that really enhances our group as a whole!”

      - Travis Curtis, Idaho User Group


      So join us to meet other like-minded professionals who are focused on getting the most out of their Laserfiche implementations. You never know who might share a solution that will transform the way you work!

  • AUG

    14

    User Group - Long Beach, CA

    Your Laserfiche community is a goldmine of advice and new ideas . . . and it’s just waiting to be tapped.

    Join us on August 7 at 9:30 a.m. to hear Steve Sullivan of the Town of Brookline share a unique Laserfiche success story. Whether you’re in the early stages of an implementation or designing your hundredth workflow, you’ll get a new perspective on how to make Laserfiche work for your organization.


    “One thing that really hit home was the diverse experience levels we have within our user group, from those who are just getting exposed to Laserfiche, to the intermediate users, to the advanced users and IT folks—we have a broad mix of knowledge and experience and that really enhances our group as a whole!”

      - Travis Curtis, Idaho User Group


      So join us to meet other like-minded professionals who are focused on getting the most out of their Laserfiche implementations. You never know who might share a solution that will transform the way you work!

  • AUG

    20

    User Group - Stroudsburg, PA

    Your Laserfiche community is a goldmine of advice and new ideas . . . and it’s just waiting to be tapped.

    Join us on August 7 at 9:30 a.m. to hear Steve Sullivan of the Town of Brookline share a unique Laserfiche success story. Whether you’re in the early stages of an implementation or designing your hundredth workflow, you’ll get a new perspective on how to make Laserfiche work for your organization.


    “One thing that really hit home was the diverse experience levels we have within our user group, from those who are just getting exposed to Laserfiche, to the intermediate users, to the advanced users and IT folks—we have a broad mix of knowledge and experience and that really enhances our group as a whole!”

      - Travis Curtis, Idaho User Group


      So join us to meet other like-minded professionals who are focused on getting the most out of their Laserfiche implementations. You never know who might share a solution that will transform the way you work!

  • AUG

    20

    User Group - Mendota Heights, MN

    Your Laserfiche community is a goldmine of advice and new ideas . . . and it’s just waiting to be tapped.

    Join us on August 7 at 9:30 a.m. to hear Steve Sullivan of the Town of Brookline share a unique Laserfiche success story. Whether you’re in the early stages of an implementation or designing your hundredth workflow, you’ll get a new perspective on how to make Laserfiche work for your organization.


    “One thing that really hit home was the diverse experience levels we have within our user group, from those who are just getting exposed to Laserfiche, to the intermediate users, to the advanced users and IT folks—we have a broad mix of knowledge and experience and that really enhances our group as a whole!”

      - Travis Curtis, Idaho User Group


      So join us to meet other like-minded professionals who are focused on getting the most out of their Laserfiche implementations. You never know who might share a solution that will transform the way you work!

  • AUG

    21

    Beginner's Guide: Digital Content Management - Oklahoma City, OK

    Do documents always seem to be missing right when you need to find them? Constantly searching through file cabinets and databases to service clients? Never quite sure where something is in the approval process?

    Join us for a seminar to learn how using a digital content management system can restructure your organization's information and documents in a way that improves staff efficiency and reduces overall operating costs.

    At this event, we'll cover the basics of digital content management for business and show you how to store all your company's records in a secure, centralized repository that's easily searchable by employees across your organization.

    You'll get a first-hand look at how our digital content management tools work to:

    • Eliminate paper-based activities that waste employee time and rack up storage bills.
    • Reduce delays in core business processes like accounts payable, contract management and customer service activities.
    • Build easy-to-implement solutions that both IT staff and change-resistant employees can agree upon.
    • Ensure records security and compliance with just the push of a button.
    • If you've been wishing for a more efficient way to share information and documents, join us to find the best starting point for your organization.

  • SEP

    18

    Beginner's Guide: Digital Content Management - Oklahoma City, OK

    Do documents always seem to be missing right when you need to find them? Constantly searching through file cabinets and databases to service clients? Never quite sure where something is in the approval process?

    Join us for a seminar to learn how using a digital content management system can restructure your organization's information and documents in a way that improves staff efficiency and reduces overall operating costs.

    At this event, we'll cover the basics of digital content management for business and show you how to store all your company's records in a secure, centralized repository that's easily searchable by employees across your organization.

    You'll get a first-hand look at how our digital content management tools work to:

    • Eliminate paper-based activities that waste employee time and rack up storage bills.
    • Reduce delays in core business processes like accounts payable, contract management and customer service activities.
    • Build easy-to-implement solutions that both IT staff and change-resistant employees can agree upon.
    • Ensure records security and compliance with just the push of a button.
    • If you've been wishing for a more efficient way to share information and documents, join us to find the best starting point for your organization.


Grow the value of your Laserfiche investment.

Technology represents one of the most significant investments you make in your organization’s success. That’s why Laserfiche is committed to constantly improving its product suites to help you meet new business challenges.

The Laserfiche Software Assurance Plan (LSAP) provides your organization with these enhancements as soon as they’re released, along with the technical support and detailed technical material that preserves and extends the value of your Laserfiche investment.

Learn More