Avis Fleet Services’ Vijay Jugnarian, Executive IT Development, and Vincent Kelley, Analyst Programmer, detail deployment of the Laserfiche Rio ECM system to centralize and automate AR processes in response to the inefficiency and risk of paper-based processes.
Kelley shows how AFS’s extensive custom Workflow activities integrated with its AS400 based Fleet Management System and PlanetPress Suite allows the Accounts Receivable Department to automatically link customer invoices, credit notes and statements to customers via e-mail or portal website, which can also be used to upload relevant documents for use by Traffic Fines Management Department.
The result is that the 183 staff in seven departments using Laserfiche - both onsite and remotely using Laserfiche Web Access - are able to process more daily transactions without adding staf