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Law enforcement agencies count on Laserfiche enterprise content management to focus time and resources on public service, not on tracking down paper.

Laserfiche provides both departmental flexibility and enterprise control, extending flexibility over filing, repository design and workflow to individual departments, while still enabling IT to set and maintain top-level standards. With Laserfiche, law enforcement agencies implement a standard for managing content and streamlining business processes that addresses every aspect of the information life cycle. From capturing and processing information, to complementing RMS to make information instantly searchable and accessible, to integrating with CAD and GIS applications to make it more useful, Laserfiche turns paperwork from a task into a tool.

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What our customers are saying:

“You have to make things easy for officers. They need to worry about protecting us, not about finding the right paperwork.”


— Jonathan Stafford
Administrator, Records & Technology Division
Long Beach Police Department


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Share Intelligence to Speed Response

Laserfiche solutions are built on an open architecture that works seamlessly with RMS, CAD and GIS. This interoperability maximizes the functionality and value of existing infrastructure—and also supports better communication with other departments and agencies.

  • Generate case folders in Laserfiche by automatically capturing data from CAD.
  • Link scanned documents, photographs and other items stored in Laserfiche with the relevant case file in the CAD-RMS.
  • Deliver building plans, HAZMAT reports and other intelligence to first responders through GIS integration.
  • Integrate RMS and Laserfiche with GIS technology to generate crime analytics, identify patterns and better use available resources to cut the crime rate.

Case Study

No Country for Old Memos

Interoperability between Laserfiche and its RMS goes a long way to making police work cost-efficient and safer for the Elk River, MN, Police Department

Manage and Distribute Case Knowledge

Laserfiche solutions store and manage case files—scanned paper, electronic documents, photographs, audio, video and e-mail—regardless of media or location, freeing up staff time consumed pulling records for investigations and court appearances. Records staff simply process requests from their desktops, eliminating unnecessary trips to the records room.

  • Ensure rapid adoption with a simple visual filing method.
  • Simplify operations with customizable interfaces and templates for different user groups.
  • Find information faster and more comprehensively using index, full-text, or even fuzzy search capabilities.
  • Streamline approval processes by routing reports to detectives, supervisors and command for multiple sign-offs.

Case Study

To Protect and Save

Innovative funding brought Laserfiche to the Riverside Police Department. Innovative uses keep it paying back with better, less costly police services.

Protect the Integrity of Criminal Investigations

Laserfiche’s granular security allows command to determine access rights to specific files, safeguarding against unauthorized release, theft, tampering or viewing—while still facilitating access for authorized users.

  • Guarantee security all the way down to individual words (e.g., a witness’s name or address) with blackout and whiteout redaction tools.
  • Eliminate misplaced files, files lost in transit from off-site storage facilities and inappropriately accessed files.
  • Monitor all user activity—including printing.

Case Study

Paper-less, Police-more

The Hamilton, ON, Police Service uses Laserfiche to streamline its paper and policing processes.