Technology represents one of the most significant investments you make in your organization’s success. That’s why Laserfiche is committed to constantly improving its product suites to help you meet new business challenges. The Laserfiche Software Assurance Plan (LSAP) provides your organization with these enhancements as soon as they’re released, along with the technical support and detailed technical material that preserves and extends the value of your Laserfiche investment.
LSAP ensures that you have every resource you need to meet technical challenges and expand your Laserfiche infrastructure, including:
A lower total cost of ownership. LSAP helps you take the guesswork out of budgeting by bundling everything you need to maintain your Laserfiche system into a simple annual payment.
Rapid-response technical support. Your Laserfiche reseller will promptly troubleshoot and resolve any issues that arise—before they impact operations or affect staff productivity.
Online support resources. Your staff receives access to the Laserfiche Support Site, where they'll find the detailed technical information that helps them optimize system performance and maximize uptime, as well as integrate your document repository with your organization’s other line-of-business applications.
The latest hotfixes, updates and patches. These critical items ensure that your Laserfiche system continues to operate at peak efficiency.
New releases. You’ll make sure your system stays current, as new releases of your licensed products are included at no additional charge.
An easy path to growth. We’re committed to continuously improving and expanding the Laserfiche product suite. And as we do, you can credit 100% of the purchase price of your current Laserfiche software toward any new product line purchases.
From basic technical support to premium support that minimizes downtime and ensures you have every resource you need to meet technical challenges and expand your Laserfiche infrastructure, choose the LSAP package that meets your needs.
Features Benefits List
|New releases and product updates|
|100% credit towards product upgrades|
|Access to the Knowledge Base articles, discussion forums and educational resources on the Laserfiche Support Site|
|Direct-to-Laserfiche Web chat for designated support personnel|
|Fast-track escalation for rapid resolution of urgent support cases|
|Preferred pricing on Laserfiche Institute education programs, including Regional Training and the annual Laserfiche Institute Conference|