Like any organization looking for returns on technology projects, the Long Beach Police Department monitors specific metrics. Most important, Ivora says, is the number of arrests. In 2009, before the system went in, officers made 25 gang-injunction arrests. In 2010, the year the system was installed, there were 140. In 2011, 181. Long Beach was expected to finish 2012 with an estimated 250 gang-injunction arrests. The technology made the policy effective, he says.

Hurunui District Council is a New Zealand local government authority for a rural population of 10,000 located 30 minutes north of Christchurch, the largest city in the South Island of New Zealand. Two years ago the council identified a need to replace its ageing Alchemy document management system with a new solution that included electronic records management capabilities.

In terms of paper reduction, the iPads and Laserfiche approach have reduced 14 file cabinets-full of paper records to two drawers in a single cabinet, with a resulting savings in records processing, Gray said. He didn’t have an estimate of the amount saved, but said, “It’s cost effective and paying for itself. There’s savings in paper and to the community looking up documents.”

For many universities, the road to a paperless workflow couldn’t be called a path of least resistance. Complex, paper-heavy processes, combined with staffers clinging to old ways, make it difficult to implement new document management technology.

FOR one city-centre church, an out-of-the-blue visit by a US entrepreneur turned into a real blessing – after she donated £40,000.

Laserfiche enterprise content management (ECM) has spread across eight campuses of the Texas A&M system. In an e-mail Q&A, KMWorld asked Judith Lewis, senior IT manager for IT solutions and support at Texas A&M, about getting consensus on an enterprise solution and overcoming information silos on campus.

Situated in south-central Idaho’s Magic Valley, D.L. Evans Bank was founded in 1904, a year before the westward flowing Snake River was first dammed and diverted to fill canals running north and south into the valley to turn what had been inhospitable desert into farmland.

Through a high-tech application of the city’s gang injunction program, Long Beach is making it very hard to be a gangster these days. By 2011, the year after the injunction changes were made, gang related murder dropped 52 percent while gang related shootings dropped 14 percent. Overall violent crime was down 13.5 percent in the same year and 887 guns were taken off the streets.

Prior to 2010, Wichita Falls, Texas, had trouble staying in compliance with the Texas State Records Retention Schedule, which dictates how long listed records series must be retained. Today, a new enterprise content and records management system is making compliance and case management easier for the municipal court.