Reseller Resources

Exceptional Service and Support Every Step of the Way

As a Laserfiche reseller, you'll have access to the resources you need at each stage of the sales and installation process:

• Dedicated Regional Managers
  From day one, you'll have the personal attention of a knowledgeable Regional Manager who will help you formulate strategy, generate leads and close deals.
• Specialized Vertical Managers
  Our industry experts will help you better understand the needs of clients in the three vertical markets--Government, Healthcare and Financial Services--we target.
• Comprehensive VAR Training
  At our five-day VAR training program, you'll receive in-depth product and pricing information, learn proven marketing and sales techniques and discover best practices regarding the installation and maintenance of Laserfiche software at client sites.
• Presales Technical Services
  From answering questions regarding network integration to conducting Webinars and providing RFI and RFP assistance, our presales team is committed to helping you close deals.
• Consultation Forum Webinars
  Our presales team conducts regular Webinars for VARs to provide you with the opportunity to ask questions, view product demonstrations and learn about various configuration options that meet clients' differing needs.
• Post-Sales Technical Support
  When a client purchases the Laserfiche Software Assurance Plan (LSAP), you receive telephone hotline support to help you troubleshoot issues that may arise at the client's site. The client also receives 24/7 access to the Laserfiche Support Site, which includes a wealth of technical information.
• Marketing Services
  To increase brand recognition and help you make sales, we offer an array of marketing materials, conduct targeted advertising and direct mail campaigns, and have booths at a number of trade shows. We share the sales leads that these activities generate with our VARs.
• Co-op Program -
  Through our Co-op Program, we subsidize VARs' own efforts to promote Laserfiche and to reach potential customers. For each sale you make, you receive a certain amount of "co-op" you can use to defray the cost of your own marketing initiatives.
• VAR Newsletter
  Our weekly VAR newsletter, which we distribute via e-mail, provides you with the latest product development information, company news, sales tips and more.
• Web Support
  The VAR-specific version of our Support Site provides you with 24/7 access to technical information, marketing materials, software and license downloads, and details on current sales promotions. It also includes a discussion forum in which VARs can communicate with each other and with Laserfiche staff.
• VAR Conference
  At our annual VAR conference, our resellers network with each other, share strategies, attend educational sessions and learn about the latest enhancements to Laserfiche products.
• Winners Circle
  Each year, we invite our top-selling VARs to attend our Winners Circle Conference, with airfare and hotel paid for two people. We've held past conferences in Cabo San Lucas, Mexico, and Las Vegas, Nevada.