Medical Billing

With Laserfiche, you remove the obstacles inherent to paper-based billing—accelerating business
processes and shortening collection cycles.

Streamline Services and Get Paid Faster

• Eliminate physical copying, batching and transportation of provider source documents.
• Enable fast responses to payer and provider inquiries with instant access to EOB information, check copies, correspondence and related documentation.
• Reduce processing delays using an automated, digital workflow with comprehensive productivity assurance capabilities.
• Reduce manual data keying and related errors by automatically extracting data required for claims processing.
• Safeguard protected patient information with comprehensive security covering the entire repository down to the level of individual index fields.
• Empower coders and promote employee retention with secure, online access for remote staff.

The amount of time between charge-document submission and the moment the provider receives payment is the defining measure of your business. Trimming that interval improves your clients’ cash flow and demonstrates your bottom-line value to their practice.

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Collect Receivables Faster

With Laserfiche, staff enjoy the advantages of streamlining existing work processes without abandoning familiar ways of processing claims.

• Replace physical transport of hardcopy charge forms with electronic transmission or CD/DVD publishing.
• Automatically extract text and indexing data from paper and electronic documents.
• Reduce the number of claims denied due to incomplete or inaccurate information.
• Route digital documents among staff rather than photocopying and transporting paper.
• Automate denial follow-up and streamline secondary billing processes.

Eliminate Paper-Intensive Tasks

From charge documents to EOBs to checks and correspondence, paper unnecessarily impedes your business processes—but Laserfiche simplifies your efforts to serve clients as quickly and reliably as possible.

• Reduce records storage and office space expenses.
• Enable coders to work faster with digital annotations, including flags on incomplete documents.
• Eliminate shipping delays that slow down remote staff.
• Find information faster with flexible searches of patient-level EOB data and other information-dense documents.
• Permit authorized personnel to access documents simultaneously, reducing delays in claim resubmittal.

Ensure Information Security

Protect large volumes of protected patient information with comprehensive security measures that ensure that authorized users get the information they need—and that confidential documents are protected from unauthorized access and release.

• Ensure that staff see only the folders and documents they need to do their jobs.
• Protect social security numbers and other sensitive data with index field level security.
• Log unauthorized access attempts, printing, e-mailing and other activities.
• Electronically redact EOBs for secondary submissions, while still maintaining HIPAA compliance.

Measure and Improve Productivity

Your capacity to provide excellent service depends on empowering every member of your staff to perform at peak efficiency.

• Automatically route documents through verification, coding and billing workflows.
• Use audit trails to track staff work by action and time of occurrence.
• Alert supervisors when documents haven’t been processed within a specified period of time.
• Enable measurements to ensure continual productivity improvements.