An EMR is so complicated. Laserfiche is just what we needed to manage our office.
— Stacie Sturges, Practice Manager, Brian L. Hanson, MD
Most traditional EMRs fail because they require extensive, expensive customization and major changes to existing clinical workflow. Why? Because they’re a complicated, unnatural way to manage the flow of your practice.
Laserfiche’s hybrid approach to EMR isn’t intrusive to existing business processes or your workday. With a flexible, natural approach that adapts to your existing workflow, Laserfiche provides business process improvements that extend beyond patient records, from the registration desk to the back office.
Accelerate the Business of Healthcare

- Admissions: Link scanned patient records to electronic records stored in practice management or EMR applications.
- Back Office: Automatically route documents through verification, coding and claim-preparation processes.
- Billing: Retrieve encounter forms, charts, EOB forms, checks and correspondence directly from your billing application.
- Patient Records: Store and retrieve authorization request forms in a HIPAA-compliant environment, with audit trails that demonstrate adherence to established retention and access procedures, and ensure proper destruction of expired patient records with DoD 5015.2-certified records management functionality.
- Human Resources: Digitize paperwork in employees’ personnel files, automatically route new documents to the appropriate HR staff member and provide employees with secure, HIPAA-compliant Web access to information in their HR records.
- Accounting: Simplify the payment cycle by automatically routing requisitions and linking documents that must be matched or reviewed for payment, such as purchase orders, bills of lading and invoices.
- Legal: Manage business and employment contracts, partnership and joint venture agreements, case files, transactions, research memos, forms, compliance records and correspondence.
- Credentialing: Streamline the credentialing process by scanning and organizing payer applications, diplomas, licenses, CVs and CMEs.
Laserfiche not only provides a consistent way of viewing, storing and accessing information, it also gives your practice a centralized, flexible and secure way to ensure compliance, accelerate payment cycles and improve patient service.
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Laserfiche combats the difficulty and expense of traditional EMR systems while providing a central and secure way to manage all your practice's content - including medical records and much more.
- Provide immediate access to current and historical medical records.
- Link supporting content such as insurance information, outside lab results and EOBs to electronic medical records.
- Protect patient information with role-based security tailored to each employee's role and responsibility.
- Allow doctors and staff a natural way to work with electronic records - without having to adopt aggravating and time-consuming new processes.
- Easily integrate with practice management applications and incorporate add-ons such as e-prescribing functionality when the time is right.
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Protecting the integrity of patient records is crucial to the success of your organization. Laserfiche serves as the records management cornerstone of HIPAA and Joint Commission compliance initiatives, providing comprehensive security that protects sensitive data—while still enabling authorized personnel to access it.
- Minimize the risk of non-consensual release of protected health information (PHI).
- Use audit trails to demonstrate adherence to established retention and access procedures.
- Ensure proper destruction of expired patient records with DoD 5015.2-certified Records Management Edition.
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From the front desk to the back office, your practice is burdened by the inefficiency of paper-based processes. With Laserfiche, you improve staff efficiency in all departments.
- Reduce misfiling, document loss and related costs.
- Cut overhead costs associated with copying, trnasporting and filing paper documents.
- Eliminate the need for manual data entry with production-level capture and processing tools.
- Automate collaborative business processes, boosting staff productivity.
- Enhance efficiency in departments such as HR, accounting, legal, facilities management, insurance management and credentialing.
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Streamline billing processes by eliminating time-consuming searches and providing claim processors and services representatives with instant access to information.
- Scan charts and other documents at the point of service, and automatically route them through verification, coding and billing workflows.
- Shorten billing cycles and enable faster discrepancy resolution with on-demand access to EOBs, claims, statements and remittance information.
- Perform electronic ADT-to-chart reconciliation.
- Manage interactions with primary, secondary and tertiary payers more efficiently.
- Simplify integration with coding, billing and other application with an open architecture and support for the HL7 protocol.
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Hard-copy records begin to accumulate the moment a patient enters a waiting room. Laserfiche streamlines admissions procedures and enables staff to instantly satisfy patient requests.
- Simplify the work of front-desk personnel by enabling them to quickly scan and process admissions items so they are instantly accessible the next time a patient visits.
- Empower staff to respond immediately to patient requests by providing instant access to patient information.
- Accelerate doctors' response to patients by automatically routing test results and important updates to physicians as soon as the information is entered into Laserfiche.
- Centralize and control all patient information, including encounter notes, insurance information, outside lab results and EOBs.
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