Medical Groups

Laserfiche provides business process improvements from the registration desk to the back office, with flexible configuration to meet the needs of multiple departments within your organization.

Accelerate the Business of Healthcare

• Admissions: Link scanned patient records to electronic records stored in practice management or EMR applications.
• Back Office: Automatically route documents through verification, coding and claim-preparation processes.
• Billing: Retrieve encounter forms, charts, EOB forms, checks and correspondence directly from your billing application.
• Patient Records: Store and retrieve authorization request forms in a HIPAA-compliant environment, with audit trails that demonstrate adherence to established retention and access procedures, and ensure proper destruction of expired patient records with DoD 5015.2-certified records management functionality.
• Human Resources: Digitize paperwork in employees’ personnel files, automatically route new documents to the appropriate HR staff member and provide employees with secure, HIPAA-compliant Web access to information in their HR records.
• Accounting: Simplify the payment cycle by automatically routing requisitions and linking documents that must be matched or reviewed for payment, such as purchase orders, bills of lading and invoices.
• Legal: Manage business and employment contracts, partnership and joint venture agreements, case files, transactions, research memos, forms, compliance records and correspondence.
• Credentialing: Streamline the credentialing process by scanning and organizing payer applications, diplomas, licenses, CVs and CMEs.

With Laserfiche, you address the challenges of the business of healthcare—and improve the rate of collections, simplify the management of patient records and reduce the cost of compliance with HIPAA and other regulations.

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Eliminate Paper-Based Processes to Reduce Overhead

From the front desk to the back office, your practice is burdened by the inefficiency of paper-based processes. The same business process management functionality that streamlines admissions, records management and billing processes also improves back offices processes as well.

• Reduce misfiling, document loss and related costs.
• Cut overhead costs associated with copying, transporting and filing paper documents.
• Provide immediate access to current and historical patient information to improve the quality of care.
• Improve back office processes for departments throughout the enterprise, including HR, accounting, legal, facilities management, insurance management and credentialing.

Promote Compliance with HIPAA and Other Regulations

Protecting the integrity of patient records is crucial to the success of your organization. Laserfiche serves as the records management cornerstone of HIPAA and Joint Commission compliance initiatives, providing comprehensive security that protects sensitive data—while still enabling authorized personnel to access it.

• Minimize the risk of non-consensual release of protected health information (PHI).
• Use audit trails to demonstrate adherence to established retention and access procedures.
• Ensure proper destruction of expired patient records with DoD 5015.2-certified Records Management Edition.

Integrate Documents With Your Practice Management and EMR Applications

Quickly and cost-effectively integrate existing practice management and EMR applications with your document repository. Laserfiche’s open architecture speeds image-enabling your existing applications—while limiting cost and minimizing the burden on your IT staff.

• Retrieve and work with documents from practice management, coding, billing, EMR, accounting, HR and other systems.
• Simplify integration with programming tools and pre-packaged modules.
• Enable your application to communicate with the Laserfiche Server using Laserfiche Server Objects, a powerful and flexible API.

Accelerate Billing and Collection Cycles

Streamline billing processes by eliminating time-consuming searches and providing claim processors and services representatives with instant access to information.

• Scan charts and other documents at the point of service, and automatically route them through verification, coding and billing workflows.
• Shorten billing cycles and enable faster discrepancy resolution with on-demand access to EOBs, claims, statements and remittance information.
• Perform electronic ADT-to-chart reconciliation.
• Manage interactions with primary, secondary and tertiary payers more efficiently.
• Simplify integration with coding, billing and other application with an open architecture and support for the HL7 protocol.