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Local Government

Laserfiche solutions help you improve customer service, support revenue generation and instantly access public records with cost-effective, rapidly deployable solutions that fit your entire municipality.

  • Meet the needs of multiple departments and agencies
  • Simplify agenda processes
  • Implement an enterprise records management plan

Laserfiche has helped our IT division deploy several cutting-edge technologies, and I believe that our service offerings rival those of any city of any size.

— City of Gilroy, CA

Laserfiche for Local Government

Laserfiche enterprise content management puts your municipality on the fast track toward more focused, more agile and broader-ranging public service.

Laserfiche for Local Government


Municipalities worldwide are under pressure to deliver tomorrow’s services with yesterday’s budget. Meet the challenges of 21st-century governance. Laserfiche enterprise content management solutions help you improve service in every department, improving citizen satisfaction while generating more value from your tax revenues.

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Build Integrated Workflows to Simplify Everyday Tasks

By integrating Laserfiche with your existing IT infrastructure, staff can retrieve and work with documents from the applications they use everyday. Laserfiche’s open architecture speeds image-enabling your existing applications—while limiting cost and minimizing the burden on your IT department.

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Simplify Agenda Processes

Labor-intensive planning of regularly scheduled meetings for councils and other bodies impacts personnel in every department. Dealing with last-minute changes, gathering approvals and preparing agenda packets consume staff hours and drive up costs. Laserfiche Agenda Manager automates agenda compilation and approval for more efficient resource utilization.

  • Simplify agenda compilation by automatically notifying contributors.
  • Speed approvals with automated document routing.
  • Cut costs and copying with efficient electronic distribution.
  • Improve public service with instant Web availability for citizens and the media.
  • Simplify the preparation and distribution of minutes.
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Improve Access to Public Records

As the demand for instant access for public information grows, you need an efficient, cost-effective solution. Laserfiche WebLink provides an easy-to-navigate public Web portal that makes documents available to the public—while still keeping your core Laserfiche repository secure.

  • Provide an easy-to-navigate, easy-to-use public Web portal that supports standard Web browsers and can be viewed from the iPhone and Android mobile devices.
  • Encourage document discovery for Web searchers—documents in your WebLink portal can be located from Web search engines the same way as other pages on the Internet.
  • Deliver improved access to public records while conserving time and resources.
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Implement an Enterprise Records Management Strategy

Records management for local government must be many things: reliable. Unfailing. Secure, but accessible to authorized staff. Comprehensive, but easy for staff to work within. Designed to meet these needs, DoD 5015.2-certified Laserfiche Records Management Edition provides complete life cycle records management that meets the needs of records managers, but doesn’t interfere with everyday business processes.

  • Enforce consistent records policies, regardless of your records’ format, location or content, and without additional staff training.
  • Create records from documents already under management.
  • Automate life cycle management for document creation to final disposition.
  • Run reports detailing where records are in their life cycle and which records are eligible for transfer, accession or destruction.
  • Log all system activity, providing an audit trail that can be used to prove adherence to your records management plan and compliance with regulations.
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Customer Stories

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