LONG BEACH, CA - US Army troops at Fort Hood, Texas are benefiting from the use of Laserfiche Document Management software which has given national recognition to the base’s Educational Services Division for demonstrating how it can “Run Smarter”.

System administrator Chong W. Yim said all military personnel’s training and school records have been digitized with Laserfiche, enabling them to be instantly available as soldiers are considered for promotion and later, when they leave the service.

“With Laserfiche, we can retrieve documents easily and instantly; personnel records are never lost,” Ms. Yim explained. “Our counselors have access to the information they need to help soldiers enroll in classes and meet educational goals.

The Army Educational Services Division and Ms. Yim are among six international winners in Laserfiche’s 2004 “Run Smarter” recognition program. Each was selected because users told the company about specific ways Laserfiche enabled them to do their jobs more efficiently.

Fort Hood is the world’s largest military base for tank and vehicle training, as well as home to two armored divisions. Nearly 70,000 soldiers and families are stationed there. Military units and individual troops undergo hundreds of different training courses on the base. Each course completed must be noted in an individual’s file, where they are used to track eligibility for promotion and supervisory assignments.

“Before Laserfiche, there were too many ways to make mistakes and documents got lost,” Ms. Yim said. “Soldiers didn’t always get credit for training and coursework they completed. Often, the system broke down.”

Thanks to Laserfiche and its reseller CHM of McLean, VA, problems are a thing of the past. Soldiers traveling to new assignments in Iraq and other global hot spots can have their training files e-mailed to their new units using Laserfiche WebLink, where new commanders have a full record of their previous achievements. The system is better for the Army and for individual solders, Ms. Yim said.

“Today’s Army relies on a range of technology to fulfill its mission,” said John Montel, who oversees the Fort Hood installation for CHM. “This applies just as much to records management technology, where Laserfiche recently won DoD 5015.2 certification, as it does to weapons technology.

Laserfiche (www.Laserfiche.com) provides high-volume document storage and retrieval systems to more than 21,000 government and business customers. Founded in 1987, the Long Beach, California-based company has doubled in size in the past two years.

Posted on Friday, June 18th, 2004 at 1:50 pm under Press Releases. You can comment on this article. trackback from your own site.