Learn How to Get the Most from Your System
August 23rd, 2007 Comment on this articleSean O‘Reilly, System Administrator for Geneos Wealth Management, likes the Laserfiche Institute Conference because it‘s not just for novices. Although there are plenty of sessions for beginners, the conference also offers the highly-technical sessions that help veteran users get more from their systems.
“I attended the Toolkit sessions almost exclusively, and they had a lot to offer,” O‘Reilly explains. “After the sessions, I was able to meet and speak with the software developers. I really liked how accessible they were.”
When he returned to his office, O‘Reilly implemented some sample code that he received during one of the conference sessions. This was, however, just one of the many tips he picked up at the conference and put to immediate use when he returned home. “Those are the kinds of things you can‘t pick up over the phone,” he says. “You really have to be at the conference.”
O‘Reilly particularly benefited from meeting with other Laserfiche users in the financial services industry. One seminar given by another financial services professional was like getting help from the competition: People who knew exactly what O‘Reilly needed to do with his system were showing him exactly how to do it. “It really helped to hear it from someone who was very familiar with all of the industry language,” he says.
Whereas O‘Reilly primarily attended the conference to learn more about integrating Laserfiche with third-party applications, his co-worker, Ben Hauger, attended to learn more about indexing and the day-to-day administration of a Laserfiche system. Hauger says he found what he was looking for in courses given by system administrators who‘d indexed much larger systems.
“I came back to work feeling energized—and far more confident. We hit the ground running and started making improvements to our server almost immediately,” he says. “Sean worked on development, and I worked on redeploying our hardware platform. Everything we did was based on what we‘d learned at the conference.”
O‘Reilly has attended the Laserfiche Institute Conference twice, and he recommends it to other Laserfiche users in the financial services field. O‘Reilly is not sure who will be attending this year, but Geneos CIO Dean Rager confirms that, based on O‘Reilly‘s and Hauger‘s experience, he definitely intends to send at least one staff member.
“They really got a lot out of it,” Rager says.
- Link this:
- Print this article
Tags: Laserfiche Toolkit