Laserfiche’s 20,000th installation linked the New York City operations of the Bank of China, the nation’s largest foreign exchange financial institution and second largest bank in the world. Bank officials selected the system to share records between its New York Midtown and Chinatown offices after recently completing a successful installation at its Los Angeles office.

“The installation of Laserfiche has significantly improved our ability to provide expedited service to our customers,” said Chengwen Zhuo, manager of the Bank of China’s accounting operations in New York. “With Laserfiche, important documents such as letters of credit, contracts, vouchers and checks are scanned and stored as electronic images on our secure network, giving authorized employees immediate access to the information.

In the past, critical documents were stored in file cabinets accessible to only two employees. Long delays could occur as information requests were processed, holding up the execution of important transactions. And messengers were often necessary to transport documents between offices.

According to Zhuo, bank employees learned the Laserfiche system quickly due to its intuitive interface. Now, employees needing access to information to process transactions have access to it on their computer desktop.

Zhuo credited the excellent service of Laserfiche value-added reseller AMI Paperless of Los Angeles for learning the New York offices’ needs and developing priorities for implementation. He said training sessions conducted by AMI were highly efficient and looks forward to evaluating additional Laserfiche modules to deal with other challenges.

Allen Adjamian, Business Development Manager for AMI, says, “Bank of China has reduced paper and linked their Accounting, General Management Office, Clearing, and Loan departments throughout the nation. They are an exciting and forward-thinking company to be partnered with.”

The New York installation follows the successful implementation of Laserfiche at the Bank of China’s west cost offices. Bank of China Los Angeles accounting manager Happy Liu said Laserfiche was selected for its ease of use and ability to meeting rigid banking compliance standards. He praised the excellent service provided by system integrator AMI of Los Angeles.

“From the beginning, we have collaborated with our customers and resellers to make Laserfiche the document imaging software people love to use,” said Nien-Ling Wacker, president and CEO. “The installation by Bank of China, a global financial leader, is gratifying since it shows our efforts are being well-received in the marketplace.”

Tags: banks

Posted on Tuesday, May 27th, 2008 at 4:49 pm under Customer Stories, Financial Services. You can comment on this article. trackback from your own site.