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New Support Site Materials

July 16th, 2008 Comment on this article

The following Knowledge Base articles, white papers and training videos have recently been added to the Laserfiche Support Site:

Papers:

Videos:

You can access the following videos in the Support Site’s Education Resources section.

Note: You must have a Support Site account to access this material. Register your new account by clicking here.

Knowledge Base Articles:

Article Title Product Version
FIX: An ” Import list failed.” Error Occurs When You Snapshot a Document with a Name That Contains Arabic or Korean Characters. Laserfiche 7.2.1
FIX: Web Access May Cause Excessive Memory Usage in the Laserfiche Server When You Perform Multiple Searches During One Login Session. Web Access 7
FIX: WebLink May Cause Excessive Memory Usage in the Laserfiche Server When You Perform Multiple Searches During One Login Session. WebLink 7
INFO: The Laserfiche Server 8 Engine Registry Key. Laserfiche 8
INFO: Basic Overview of the Laserfiche Search .IDX Files. Laserfiche 8
ISSUE: A Running Workflow May Pause for Five Minutes. Workflow Suite 8
ISSUE: White Redactions Are Marked with a Black Border Prior to Saving Changes to the Document. Laserfiche 8
ERROR: A “Failed to load image. File input/output error. [9004]” Error Occurs When Opening a Document. Laserfiche 8
ERROR: A “Repository was not found (9046).” Error Occurs When Unregistering a Repository. Laserfiche 8

Posted on Wednesday, July 16th, 2008 at 7:00 am under Support, UserNews. You can comment on this post.

One response to “New Support Site Materials”

  1. Ahmed Al-zahrani Says:
    July 18th, 2008 at 9:20 am

    i sent a request for ask about problem and there is no support?????????????????????????????
    nobody anser or ask what is the execactproblem??
    anywhy thanks for your support

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