New Support Materials

August 12th, 2009 Comment on this article

Knowledge Base Articles

LASERFICHE PLUS 8 HOTFIX: The Publishing Process May Not Index Certain Documents In The Published Repository When Using Plus 8.
Fixed in version 8.1.0.211 of cr.dll, LFFTS.exe, IndexUtil.dll, and QRcmd.exe. This fix can be applied over your existing Laserfiche Plus 8 installation.

WEB ACCESS 8.0.1 HOTFIX: A “The export has timed out.” Error Occurs When Exporting Large Documents In Web Access 8.0.1.
Fix included in a Windows Installer patch file (LFWA1012310.msp). This fix can be applied over your existing Web Access 8.0.1 installation.

WEB ACCESS 8.0.1 HOTFIX: A “The parameter is incorrect.” Error Occurs When Opening A Document That Is Already Open In The Same Session In Web Access 8.0.1.
Fix included in a Windows Installer patch file (LFWA1012310.msp). This fix can be applied over your existing Web Access 8.0.1 installation.

HOW TO: Converting A Migrated Laserfiche 8 MSDE or SQL Server Express Database to the Full Edition of Microsoft SQL Server.

INFO: List of Changes for Agenda Manager 8.0.

ISSUE: Known Issues with Agenda Manager 8.0.

ISSUE: Web Access 8.0.x Does Not Support Internet Explorer 8 Without Using The Compatibility View Option.

ERROR: An “Exception has been thrown by the target of an invocation.” Error Occurs When Starting Laserfiche Scanning.

HOW TO: Configuring Your Microsoft SQL Server Database for Accent Insensitive Search.

ERROR: A “Failed to import new document.” Error Occurs When Importing An Animated GIF File.

ISSUE: A “Visual Studio Just-In-Time Debugger” Dialog Box May Appear When Changing A List Field Value.

ERROR: An “Unknown error. [6000]” Error Can Occur When Using Laserfiche In A Citrix Environment.

Laserfiche Scanning 8.1 HOTFIX: A “Server busy” Warning Message May Occur When Using Kofax With OCR.
Fixed in an updated version of LFKofax.exe (version 8.1.0.481). This fix can be applied over your existing Laserfiche Scanning 8.1 installation.

Laserfiche Client 8.1 HOTFIX: A “The date entered is invalid” Error Occurs When Saving Changes To A Document And a Non-Required Date Field Is Blank.
Fixed in version 8.1.0.502 of LF.exe, LFAuxEl81.dll, and LFMetadata81.ocx. This fix can be applied over your existing Laserfiche Client 8.1 installation.

Laserfiche Server 8.1 HOTFIX: Folder Browser Performance May Be Unexpectedly Slow When Displaying Certain Columns.
Fixed in an updated version of cr.dll (version 8.1.0.512). This fix can be applied over your existing Laserfiche Server 8.1 installation.

Laserfiche Quick Fields 8 HOTFIX: A “The operation completed successfully.” Error Occurs When Using the Laserfiche Capture Engine.
Fixed in an updated version of LFCE.exe (version 8.0.0.500). This fix can be applied over your existing Quick Fields 8.0 installation.

Laserfiche Scanning 8.1 HOTFIX: An “[HRESULT:0x80010105 (RPC_E_SERVERFAULT)] Error Occurs When Repeatedly Closing and Reopening Laserfiche Scanning.
Fixed in an updated version of ScanConnect.exe (version 8.1.0.440). This fix can be applied over your existing Laserfiche Scanning 8.1 installation.

HOW TO: Deactivating Laserfiche Products

HOW TO: Resetting the Laserfiche Client 8.1 Pane Layout.

Papers

Laserfiche Activation and Licensing.
This paper explains the basics behind the new Laserfiche activation and licensing processes and answers frequently asked questions.

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