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New Support Materials

August 17th, 2010 Comment on this article

Papers

Customizing Laserfiche Scanning 8.1.
Both the Basic and Standard Laserfiche Scanning interfaces can be customized to suit your organization’s work processes and the kinds of documents to be scanned. This paper discusses how to customize both modes.

Knowledge Base Articles

AGENDA MANAGER 8.0.1 HOTFIX: List of Changes for Agenda Manager 8.0.1 Hotfix 1012661. (August 2010)
The article contains a self-contained patch file that updates Agenda Manager 8.0.1. The fix can be applied over an existing Agenda Manager 8.0.1 installation.

ISSUE: The Laserfiche Client 8.1.x Customize Toolbar Dialog Box May Not Display the Contents of the Commands, Options or Keyboard Tabs.

ISSUE: Laserfiche Client 8.1.x May Not Open Electronic Documents With a Name That Contains a Blank Space Before the File Extension.

ERROR: An “HttpException (0×80004005): Request timed out” Error Occurs When Attempting to E-mail a Document Using Web Access 8.

ISSUE: Black Ice Drivers in Snapshot 7 Not Supported on Windows XP Service Pack 3.

ERROR: An “HTTP Error 500.19 – Internal Server Error” Error Page Displays When Loading The Audit Trail 8 Configuration Site.

ERROR: An “An Installation package for the product Microsoft SQL Server Native Client cannot be found.” Error Occurs When Installing SQL Server 2005 Express.

QUICK FIELDS 8.0.2 HOTFIX: List of Changes for Quick Fields 8.0.2 Hotfix 1012650. (July 2010)
The article contains a self-contained patch file that updates Quick Fields 8.0.2. The patch can be installed over an existing Quick Fields 8.0.2 installation.

QUICK FIELDS 8.0.2 HOTFIX: List of Changes for Quick Fields 8.0.2 Barcode Hotfix 1012651. (July 2010)
The article contains a self-contained patch file that updates the Quick Fields 8.0.2 Barcode Add-on. The patch can be installed over an existing Quick Fields 8.0.2 Barcode Add-on installation.

ERROR: A “Connection Has Been Disabled” Error Occurs When Using Quick Fields 8’s Lookup Process.

ERROR: A “The RPC Server is Unavailable” Error Occurs in a Laserfiche Scanning Program.

ISSUE: Quick Fields Agent 8 May Not Run Scheduled Sessions on Windows Server 2003 Service Pack 2.

ERROR: A “This program can’t start because ToolkitPro1211vc90U.dll is missing from your computer.” Error Occurs When Loading Laserfiche Client 8.1.x For The First Time.

ISSUE: The Configuration Page May Not Fully Load After Installing Web Access 8.

ISSUE: The WebLink 8 Installation May Not Successfully Create the “WebLink 8 Reporting” Virtual Directory.

ISSUE: Inability to Browse Audit Report Data when Filtering Based on Entry Paths.

ERROR: A KRB_AP_ERR_MODIFIED error is reported to the Windows Event Viewer.

INFO: The WebLink 8 Document Viewer Contains a Refresh Feature That Automatically Prevents an ASP.NET Session Timeout.

HOW TO: Binding an SSL Certificate to the Laserfiche Server 8 SSL Port on Windows Vista, Windows 7, or Windows Server 2008.

ISSUE: Unable to Add LFSO and/or PDF Exporter As References to a Visual Studio 2010 Project.