Founded in 1973 to serve the residents of California’s North San Diego County, Tri City Emergency Medical Group has a long history of enhancing patient care through the development and use of state-of-the-art technology. Full story »
Colorado’s Department of Natural Resources (DNR) was created to oversee the state’s land, mineral, water and wildlife resources. Full story »
“People don’t typically associate Arkansas with the cutting edge,” explains Daron Frederick, Network Administrator for the Arkansas Supreme Court. “That’s why it’s such a pleasure to have the U.S. Supreme Court looking to us for ideas about the unique and innovative ways we are implementing technology.”
With unemployment rates hovering around 10%, stocks subject to wild swings and experts unable to agree whether the country is likely to dip into a double recession, cities across the country are being forced to confront deeper and deeper budget cuts. Full story »
Ed Yonker joined the Franklin County IT Department in 2004, after spending many years in the banking industry. “Government is a different world,” he explains. “Because of its size and structure, it’s a lot harder to implement new technology and get everyone on the same page.” Full story »
Ramsey County, the second most populous county in Minnesota, has always worked hard to provide the best service at the lowest possible cost to its taxpayers. But as the nation reeled from the recession that began in 2008, it became clear to the county that it needed to better leverage technology if it wanted to continue providing high-quality services without exceeding its budget. Full story »
The Virginia Port Authority hired Angela Ellis as its SharePoint Administrator in 2007, but it wasn’t long before her boss, Deputy Executive Director of Administration and CFO Rodney Oliver, enlisted her to start looking into enterprise content management (ECM) solutions.
“Rodney recognized that although SharePoint could do many great things for our organization, DoD 5015.2-certified records management wasn’t one of them,” says Ellis, who today is a senior web analyst for the Port Authority. Full story »
When making the case for upgrading Shakopee, MN, to Laserfiche Avante, Carrie Duckett, the city’s Information Technology Coordinator, did her due diligence. “To date, there hasn’t been one Minnesota city that’s purchased Laserfiche and left for one of its main competitors. But in 2010 alone, six of the state’s cities and counties migrated onto Laserfiche from a competitive system.” Full story »
With 265,000 residents, Durham County is home to the famed Research Triangle Park, one of the most prominent high-tech R&D centers in the world. As such, the county’s IT Department has quite the legacy to live up to.
“Technical innovation and efficiency are important to our citizens,” says Steve Barden, Systems Development Supervisor for Durham County, “and they’re a top priority for the IT Department as well.” Full story »
With its motto, “One Team, One Mission,” it’s clear that unity is important to the Long Beach Police Department (LBPD). However, without consistent access to the PD’s law enforcement records and administrative files, officers and employees had a difficult time staying on the same page.
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If you’ve been in business for more than 50 years, chances are you’ve got a number of time-tested best practices that help your organization operate efficiently. Such was certainly the case for Dallas Associated Dermatologists, a nine-physician dermatology practice that logs roughly 75,000 patient encounters a year.
“Since 1954, our physicians have been refining the way they keep track of patient information,” says Bill Duke, executive director of the practice. “Although we knew we wanted to transition away from paper charts, we wanted our electronic records to mirror the form and format of our paper charts exactly. There aren’t many solutions out there that are flexible enough to do that.” Full story »
Physicians Professional Services (PPS) is a medical billing company that serves Boston-based Beth Israel Deaconess Medical Center (BIDMC), one of Harvard Medical School’s major teaching hospitals. Founded in 1994, PPS has grown to encompass 30 full-time employees serving 450 physicians servicing eight different departments within BIDMC, including:
Prior to implementing Laserfiche in 2007, PPS’s manual cash posting process was paper-driven. But from an operational and cost perspective, paper wasn’t a particularly efficient medium for PPS; even assigning the daily distribution of work was time consuming because someone had to manually review that day’s lock box payments and portion them out to the processors. Full story »
As chief probation officer for LaPorte Superior Court No. 4 in Indiana, Steve Eyrick knows a great deal about rehabilitation. Every day, he works with clients who’ve been charged with misdemeanors and Class D felonies, and it’s his job to help them turn their lives around.
Of his probationers, Eyrick says, “They’re just people who make some bad decisions. I try to focus on their issues and their individual dynamics, while at the same time testing them and making sure they’re doing what they’re supposed to be doing.”
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