Author Archive: Melissa Henley

We want to know how you run smarter

June 10th, 2008

Did you know that entries for the 2009 Run Smarter awards are now open?

Every year, we award Laserfiche users with Run Smarter awards in five categories: government, financial services, healthcare, education and commercial. The only requirement to enter is that you’re using Laserfiche to improve efficiency in your organization!

Run Smarter award winners receive a scholarship and three night accommodations at the Laserfiche Institute Conference, which will take place January 12-14, 2009, at the Hilton Los Angeles Airport. We’ll also write an article about them that will be in the Laserfiche UserNews, and, probably best of all, they’ll get a beautiful, one-of-a-kind congratulatory plaque!

So don’t wait, because the entry deadline is July 31, 2008.

To enter, visit www.laserfiche.com/runsmarter. If you have questions, feel free to contact me at melissa.henley@laserfiche.com.

Bloss & Dillard, Inc.

Laserfiche Insures Immediate Results

May 27th, 2008

In 1954, Frank Bloss and Earle Dillard founded a small insurance agency, working alone out of a one-room office. Since then, Bloss & Dillard, Inc., (BDI) has grown into a successful managing general agency (MGA) with 1,500 agents and thousands of clients in West Virginia, Ohio, Kentucky and Pennsylvania.

But success has its price, and for BDI, it came in the form of proliferating paperwork. As an MGA, BDI provides a broad range of insurance products to independent insurance agents. A staff of underwriters supports these agents by quoting and binding both commercial and personal insurance coverage, from simple property policies to highly sophisticated excess and umbrella coverage. Full story »

Case Closed

Laserfiche helps the Kern County, CA, Superior Court manage its case files

May 23rd, 2008

The majority of legal cases in California begin in one of the state’s 58 superior courts. With facilities in more than 450 locations, the superior courts hear both civil and criminal cases, as well as family, probate and juvenile cases. The superior courts make up the largest part of California’s judicial system—which is itself the largest in the United States. Full story »

Tipping the Scales of Justice

Laserfiche helps the York County, PA, Clerk of Courts Office streamline operations

May 23rd, 2008

Thinking of a traditional courthouse records room might conjure up images of file cabinets overflowing with folders, but that’s not how it works in York County, PA, where staff have used technology to streamline the thousands of cases that pass through the court system each year. Full story »

SurgiCenter of Baltimore

Laserfiche locates patient records with surgical precision

May 20th, 2008

The concept of a stand-alone surgical center is a relatively new one. The SurgiCenter of Baltimore—the first freestanding multi-specialty surgical center in the country owned exclusively by physicians—was conceived in 1989 by a group of physicians intent on providing a better surgical experience for their patients. The SurgiCenter of Baltimore later took on Lifebridge Health and HealthMark Partners, Inc., as partners. Full story »

Where there’s a bill, there’s a way

Automating workflow and accelerating collections with digital document management

April 28th, 2008

Since 1983, JJ&R Medical Data Systems, Inc., (MDS) has provided billing and collection services to healthcare providers ranging from hospital emergency departments to urgent care centers. Working through two divisional offices in Rancho Cucamonga, CA, and Baton Rouge, LA, MDS bills more than 60,000 patient accounts monthly.

Processing the thousands of paper documents associated with these accounts, however, was limiting MDS’s productivity. “We needed a system to provide three key features: security, accessibility and accountability,” says Solutions Architect Matt Brown. “We also wanted to cut down on paper-related costs. We spent the better part of a decade looking for a system that could accomplish all these goals.” Full story »

The Prosecution Rests

Laserfiche gives prosecuting attorneys a courtroom advantage

February 12th, 2008

Criminal trials are notorious for the excessive amounts of paperwork they generate. But in Eaton County, MI, prosecuting attorneys are going to court with laptops instead of briefcases full of paper files—an advantage that has led to better communication, easier pretrial conferences and quicker case resolutions. Full story »