Newspapers are used to working on tight deadlines, but nothing could have prepared 2008 Run Smarter Award winners the Star Tribune for the time-crunch the Minneapolis newspaper faced when it needed to replace its legacy document imaging system—one with no support or upgrade path—with one that could migrate massive databases from shared servers in less than a year. . . Full story »

“One team, one vision, advancing health.”

That’s BC Biomedical’s motto. And since implementing Laserfiche four years ago to manage its sprawling information network spread out over 47 patient service centers (PSCs), you can add “embracing technology” to its motto. . . Full story »

When designing a disaster recovery strategy, business owners usually plan for blackouts, natural disasters, server failure and theft. But there are some catastrophes—such as an arsonist attempting to burn down the office building—that probably don’t immediately spring to mind. MultiMed, an industry-leading emergency medical services billing company located in Baldwinsville, NY, was faced with such a threat in August 2007 when a three-alarm fire nearly engulfed their office complex. Fortunately, MultiMed had taken the right disaster preparedness measures, building a Laserfiche-powered recovery plan to ensure business continuity, come what may.

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Medical practices large and small are saving money as well as improving patient care by getting rid of traditional record files and going paperless, according to Lee Lafayette, president of Physicians Support Group Inc., a Dallas, TX technology consultant who is introducing Laserfiche Document Imaging to his hundreds of clients.

“Ignorance of electronic document management is costing medical groups millions of dollars in extra payroll costs and hurting the morale of office staffs,” Lafayette said. “It is relatively easy to demonstrate immediate return-on-investment (ROI) for converting traditional files to electronic images to practice administrators; I have numerous references ready to share their successes, too.”
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Sun Health Corporation initially installed Laserfiche software to handle billing, but they quickly found other uses for the software that extended to patient care.

Sun Health chose Laserfiche because it was a simple way to digitize their billing processes. The interface was very intuitive, and employees quickly began using Laserfiche to perform daily tasks, such as searching for outstanding bills. The patient accounts department now tracks patients from the time they are admitted. Each patient gets a unique bar code, and, once processed, all patient information is instantly categorized. The bar code is then added to every document pertaining to the patient’s care.
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St. Luke’s Cataract and Laser Institute is one of the busiest, most respected and most successful eye surgery centers in the world. Its founder and director, Dr. James P. Gills, MD, is internationally renowned as a pioneer in small incision surgery, which is now the predominant method of cataract removal. Dr. Gills and St. Luke’s are also well known for using technology to make their procedures both better and more affordable.
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MBC Systems, a medical billing company based in Santa Ana, CA, has successfully transferred industry-standard medical rules to a digital process for faster billing processing. The Laserfiche implementation includes digital workflow, auditing and capture processing rolled into a single, cost-effective application.
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The Health Insurance Portability and Accountability Act of 1996, better known as HIPAA, goes into effect this April. That prospect is leaving many-but not all-in the health care industry scurrying to make the deadline.

Dr. Thomas M. Keane, a board certified oral surgeon and head of Keane Oral & Maxillofacial Surgery P.A. in Edina, MN, is already HIPAA compliant-with an assist from Laserfiche.
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At Franklin Medical Center, the task of complying with the record keeping portion of HIPAA is notable for how easy it was to accomplish.

“We added Audit Trail to our Laserfiche system,” reports the hospital’s plant operations manager, Dwaine Boothe. “We’d planned to add this module to ensure HIPAA compliance when we chose Laserfiche.
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If Janice Goodyear has anything to say about it, Laserfiche will soon be essential software at medical practices in the Chicago area. Ms. Goodyear is the office manager at Dougal, McClellan and Sullivan Eye Associates in Northwest Chicago. She has been using Laserfiche and likes it so much that she tries to convince every medical practice office manager she meets to install Laserfiche in their clinic.
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After 17 years in business, Mindy and Amir Rudyan, owners of Ashron Billing, Inc., chose Laserfiche software to help take their business to a higher level of productivity.

“Laserfiche didn’t just meet my needs for a production system, it helped solve the big compliance problems we face,” Amir says. “It performed so well that I created a new division to sell and support it.”
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The American Red Cross says giving blood is giving life, yet the professionals overseeing this all-important act of charity at the Stanford Blood Center spent half their time transporting paperwork from place to place.

Then they got Laserfiche.

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Paper storage was a heavy burden for University of Southern California (USC) Department of Radiology Billing Manager Liz Dubon—literally. Searching through the department’s massive stacks of storage boxes for paper documents was becoming hazardous to her staff’s health. “We used the big, big cardboard boxes, so they were really heavy,” says Dubon. With a volume of over half a million radiological exams a year, the storage space at the Alhambra, California, office—a department of USC’s Keck School of Medicine—was as crammed as each box. . . Full story »

The concept of a stand-alone surgical center is a relatively new one. The SurgiCenter of Baltimore—the first freestanding multi-specialty surgical center in the country owned exclusively by physicians—was conceived in 1989 by a group of physicians intent on providing a better surgical experience for their patients. The SurgiCenter of Baltimore later took on Lifebridge Health and HealthMark Partners, Inc., as partners. . . Full story »

Since 1983, JJ&R Medical Data Systems, Inc., (MDS) has provided billing and collection services to healthcare providers ranging from hospital emergency departments to urgent care centers. Working through two divisional offices in Rancho Cucamonga, CA, and Baton Rouge, LA, MDS bills more than 60,000 patient accounts monthly.

Processing the thousands of paper documents associated with these accounts, however, was limiting MDS’s productivity. “We needed a system to provide three key features: security, accessibility and accountability,” says Solutions Architect Matt Brown. “We also wanted to cut down on paper-related costs. We spent the better part of a decade looking for a system that could accomplish all these goals.” . . Full story »