Running a jail is plenty tough without the paperwork problems.
Yet there it was, the stairwell paper shuffle, an extra daily challenge for the staff of Washington state’s Cowlitz County Jail. Full story »
With more than 6 million pages of records and 225,000 audio files, the City of Riverside’s document management solution arms police with a vast reserve of case knowledge. It also simplifies the work of records staff and helps the entire department get more from every budget dollar.
Records Manager Roz Vinson and Captain Mike Blakely reveal how the Riverside, CA, Police Department took bold first steps and now makes great strides in quality of service to officers and the community. Full story »
As part of the City of Wichita’s enterprise Laserfiche document management solution, their Web-based accident report system establishes a new source of revenue, saves significant staff time and demonstrates the value of integrated systems to both the City and its citizens.
Call it e-government, or simply call it a smart way to get things done. Here’s how Imaging Analyst Cliff Thomas and his colleagues at the City of Wichita got beyond the buzzwords and made it happen. Full story »
It’s any cop’s nightmare. A serial killer who disappears a quarter century ago pops up again, taunting police with clues about unsolved murders. But it’s not a nightmare; it’s a real case unfolding in Wichita Kansas.
Wichita IT analyst Cliff Thomas became part of the search team when local detectives and FBI agents arrived in his office. Wichita police reports stored in Laserfiche digital records management system contains clues needed to break the case, they said. They’ve been studying Laserfiche files daily ever since.
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Police work involves much more than chasing the bad guys. Routine citizen requests for reports must be honored. Statistics must be kept. Case files must remain orderly and accessible.
In the past, officers at Burlingame and Albany Police Departments in Northern California needed to take time out of their day to ensure that the paper was in order. In most cases, officers didn’t have time, and the department’s files became hard to locate and disorganized.
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