Covering just two square miles, Chelsea, MA is the state’s smallest city, but also one of its densest with 35,000 residents residing in its two square miles. Housing a dozen schools and a dozen-plus more municipal buildings, Chelsea is “certainly compact,” as IT Director John Hyland puts it. Full story »

While the restaurants and vineyards of the North East Victorian town of Rutherglen are key elements of the town’s economy, it’s the not-for-profit Indigo North Health organisation that promotes the community’s health and wellbeing. Full story »

The Waco, TX, Independent School District (WISD) serves over 15,000 students across 32 campuses. For WISD’s Accounting Department, that means cutting 300-400 checks a week to vendors and agencies serving the district, as well as handling the information management needs that come along with AP processing for a mid-size ISD like Waco. Full story »

The Virginia Port Authority hired Angela Ellis as its SharePoint Administrator in 2007, but it wasn’t long before her boss, Deputy Executive Director of Administration and CFO Rodney Oliver, enlisted her to start looking into enterprise content management (ECM) solutions.

“Rodney recognized that although SharePoint could do many great things for our organization, DoD 5015.2-certified records management wasn’t one of them,” says Ellis, who today is a senior web analyst for the Port Authority. Full story »

College Station Independent School District (CSISD) in College Station, TX, needed a more efficient way to manage content for its Special Services Department to provide students with timely, specialized assistance. Full story »

Texas A&M University-Kingsville (TAMUK) knew enterprise content management was in its future in 2007 when its president, touring the campus, opened the door to a shower room in an old gymnasium—and found 70 filing cabinets of old business records. Full story »

When making the case for upgrading Shakopee, MN, to Laserfiche Avante, Carrie Duckett, the city’s Information Technology Coordinator, did her due diligence. “To date, there hasn’t been one Minnesota city that’s purchased Laserfiche and left for one of its main competitors. But in 2010 alone, six of the state’s cities and counties migrated onto Laserfiche from a competitive system.” Full story »

As the IT Director for Hamilton-Wentworth District School Board (HWDSB) in Ontario, Canada, Mike Hiltz provides IT leadership and proactively brings technology opportunities to HWDSB’s various departments. Full story »

ECOM is a global commodities company headquartered in Dallas, TX, trading cocoa, cotton and coffee between 40 offices in 30 countries. “Columbia, Chile, Honduras, all the i-stans—if they’re growing an agricultural product, we’re there,” says Willa Zandi, IT Director. The Dallas office, for instance, is the company’s hub for cotton trading.
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With 265,000 residents, Durham County is home to the famed Research Triangle Park, one of the most prominent high-tech R&D centers in the world. As such, the county’s IT Department has quite the legacy to live up to.

“Technical innovation and efficiency are important to our citizens,” says Steve Barden, Systems Development Supervisor for Durham County, “and they’re a top priority for the IT Department as well.” Full story »

South Essex Partnership University NHS Foundation Trust (SEPT) is one of the largest and highest-performing national healthcare organizations in the United Kingdom. Providing services for people with mental health problems and learning disabilities, SEPT serves a population of 1.5 million across three counties, with over 3,500 employees and an operating a budget of more than $300 million. Full story »

With construction and mineral operations in more than 20 countries across five continents, the Essar Group employs 60,000 people in 63 companies, with annual revenues of $15 billion. In 2009, the Mumbai-based conglomerate initiated a plan to establish an enterprise-wide Shared Service Center to consolidate and automate finance and accounting processes across India. It looked to Laserfiche to serve as a foundational component of its agile ECM framework through an integration with its SAP–DMS system to support it. Full story »

Managing past and current septic permit applications for areas totaling just over 425,000 residents without an enterprise content management (ECM) solution meant a lot of paper trails and time-consuming manual processes for Idaho’s Central District Health Department (CDHD). Full story »