Colorado’s Department of Natural Resources (DNR) was created to oversee the state’s land, mineral, water and wildlife resources. Full story »
With unemployment rates hovering around 10%, stocks subject to wild swings and experts unable to agree whether the country is likely to dip into a double recession, cities across the country are being forced to confront deeper and deeper budget cuts. Full story »
Ed Yonker joined the Franklin County IT Department in 2004, after spending many years in the banking industry. “Government is a different world,” he explains. “Because of its size and structure, it’s a lot harder to implement new technology and get everyone on the same page.” Full story »
Ramsey County, the second most populous county in Minnesota, has always worked hard to provide the best service at the lowest possible cost to its taxpayers. But as the nation reeled from the recession that began in 2008, it became clear to the county that it needed to better leverage technology if it wanted to continue providing high-quality services without exceeding its budget. Full story »
In the May GME, Fresno County Assessor Recorder’s (ASR) Office described how it uses Laserfiche Quick Fields to process 95% of incoming forms in its Property Transfers Division. This month, Fresno’s Vito Filippi, Systems and Procedures Analyst, gets granular about how the Division configures Quick Fields sessions to capture and process its ‘Claims for Reassessment Exclusion’ forms. Full story »
Covering just two square miles, Chelsea, MA is the state’s smallest city, but also one of its densest with 35,000 residents residing in its two square miles. Housing a dozen schools and a dozen-plus more municipal buildings, Chelsea is “certainly compact,” as IT Director John Hyland puts it. Full story »
The Virginia Port Authority hired Angela Ellis as its SharePoint Administrator in 2007, but it wasn’t long before her boss, Deputy Executive Director of Administration and CFO Rodney Oliver, enlisted her to start looking into enterprise content management (ECM) solutions.
“Rodney recognized that although SharePoint could do many great things for our organization, DoD 5015.2-certified records management wasn’t one of them,” says Ellis, who today is a senior web analyst for the Port Authority. Full story »
When making the case for upgrading Shakopee, MN, to Laserfiche Avante, Carrie Duckett, the city’s Information Technology Coordinator, did her due diligence. “To date, there hasn’t been one Minnesota city that’s purchased Laserfiche and left for one of its main competitors. But in 2010 alone, six of the state’s cities and counties migrated onto Laserfiche from a competitive system.” Full story »
With 265,000 residents, Durham County is home to the famed Research Triangle Park, one of the most prominent high-tech R&D centers in the world. As such, the county’s IT Department has quite the legacy to live up to.
“Technical innovation and efficiency are important to our citizens,” says Steve Barden, Systems Development Supervisor for Durham County, “and they’re a top priority for the IT Department as well.” Full story »
Managing past and current septic permit applications for areas totaling just over 425,000 residents without an enterprise content management (ECM) solution meant a lot of paper trails and time-consuming manual processes for Idaho’s Central District Health Department (CDHD). Full story »
One would think granting citizens around-the-clock access to their local government offices and officials might be met with some resistance. O’Fallon, IL, deputy clerk Maryanne Fair loves it.
“Our municipal Website is like having city hall open 24 hours a day, 7 days a week,” she says. “My office is only open from 8:00 A.M. until 5:00 P.M., but even after hours, people can still find what they need.”
Full story »
A decade ago, staff from the Planning and Public Works Department in the City of Lakewood, CO, created the Digital Archives Group (DAG) to find more efficient ways to manage 30 years’ worth of maps, plats and plans. Full story »
In the decade since the City of Eugene, OR, first implemented Laserfiche to “get everyone on the same page,” as former city recorder Mary Feldman put it, Laserfiche has been deployed to the City Manager’s Office, City Attorney’s Office and Public Works Administration, Planning and Development, Police, Wastewater, City Prosecutor, and Municipal Court. As Department Application Team Manager Loring G. Hummel explains, this resulted in four separate Laserfiche services, one of which included multiple workgroups that shared concurrent licenses between the City Manager’s Office, Planning, and Public Works Administration.
Full story »