Municipal Government Archive

Keen to Go Green

In Okotoks, AB, Laserfiche protects a historic past and provides for a sustainable future

October 7th, 2008 by Melissa HenleyMelissa Henley is a Laserfiche staff member

Okotoks logoNestled along the Sheep River Valley in the heart of the Alberta Foothills, the town of Okotoks, AB, is the second-fastest growing community in Canada, with a 46 percent growth rate since 2001.

According to Prime Minister Stephen Harper, Okotoks “can fairly call itself the greenest community in Canada, maybe the world,” as it is one of the first municipalities to establish growth targets balancing infrastructure development and environmental conservation. And true to its motto of “Historic Past, Sustainable Future,” Okotoks has received national and international recognition for its environmental initiatives, so it’s no surprise they turned to Laserfiche to reduce paper consumption. Full story »

Paperless Meetings are the Wave of the Future

New Jersey communities are using Laserfiche to eliminate paper and put more information in the hands of decision makers at public government meetings

October 3rd, 2008

The versatility of Laserfiche’s electronic document technology has inspired creative applications that have taken the paper out of countless government agencies and operations over the past 20 years. Now it’s reaching outside the office into that bastion of paper rustling, public government meetings.

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Fire Department a Hot Spot for Document Management

In Westminster, MA, the fire department uses Laserfiche as the foundation for innovation

September 19th, 2008

Westminster, MA Fire DepartmentIn Westminster, MA, the fire department uses Laserfiche primarily to convert its retention of documents from paper to digital storage. For Fire Chief Brenton Macaloney, installing Laserfiche proved vital to saving time, money and headaches when the town suffered a total loss of electronic data.

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Document management a Burj-ening success

The City of Dubai scans a million pages into Laserfiche

September 8th, 2008

Palm tree-shaped islands. The world’s tallest building. An indoor ski resort. In the past 30 years, Dubai, United Arab Emirates, has quickly blossomed from a regional business center to a global destination. But with 30 years of development comes 30 years of paperwork to manage—which is why Dubai chose a scalable, easy-to-implement Laserfiche solution to convert all of the city’s paper into digital format. Now, an extensive back-file conversion project is under way, with Laserfiche poised to take over day-forward scanning as well. Full story »

Stuck on Laserfiche

In Goodyear, AZ, Laserfiche powers city-wide access to information—and streamlines agenda management

August 6th, 2008 by Melissa HenleyMelissa Henley is a Laserfiche staff member

goodyear, arizona sealIn many cities, staff have to impose on the city clerk’s office whenever they need to consult a report, contract or other municipal document. But thanks to Laserfiche, staff throughout the City of Goodyear, AZ, can instantly access these items online, which helps them work more efficiently—and frees staff in the clerk’s office to spend more time helping the public.

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Document Management Goes Public

Riverside, CA, Makes Laserfiche a Citywide Standard

July 9th, 2008

Riverside, CA, Laserfiche ECM
With over 300,000 residents, Riverside, CA, is already one of California’s largest cities, and with each new tally on the census taker’s clipboard comes more information for city staff to manage. So it’s only logical that Riverside is expanding its Laserfiche enterprise content management system to keep pace. Thanks to the drive of the city clerk, what began as a means for one department to find information more quickly has now become the technology platform for citywide business process improvements, cost savings and better public service. Full story »

Turning the Tide

Niagara Falls, ON, increases the return on its Laserfiche investment

May 19th, 2008

The City of Niagara Falls, ON, implemented Laserfiche® in 2001 to provide all departments with a central location to store and manage information. Over the years, each department had developed its own method for organizing files, and the city chose Laserfiche primarily because its flexible folder structure and unified metadata model would accommodate these various filing systems. Full story »

Seeds of Change

In Gilroy, CA, great service has its roots in technology

April 12th, 2008

Most people know Gilroy, California, as the “Garlic Capital of the World.” But city staff in this agricultural epicenter are creating a slightly more technology-focused atmosphere. Thanks to some IT ingenuity—and an integration between Laserfiche® and other line-of-business applications—Gilroy is paving the way for other governments to adopt more citizen-oriented business processes. Full story »

Creating Order out of Chaos

Putting all the pieces together to reduce crime and increase efficiency

January 12th, 2008

A lot of people associate an electronic document management system (EDMS) with the goal of realizing the “paperless office.” But as the St. Tammany Parish, Louisiana, Sheriff’s Office shows, it’s possible to realize all the benefits of an EDMS—including greater staff efficiency, smarter work processes and lower overhead costs—without entirely doing away with paper copies of important documents and records. Full story »

It’s Easy Being Green

Conserving natural and staff resources with Laserfiche document management

December 7th, 2007

The Toronto and Region Conservation Authority’s mission is to “help people understand, enjoy and look after the natural environment.” So it’s no surprise that staff seek to minimize the natural resources they use at work. At the TRCA, however, they’ve gone beyond the paperless office. By utilizing Laserfiche® digital document management, TRCA staff have simplified work processes and improved access to critical information—all while advancing the cause of caring for the local environment. Full story »

Document Management All-Stars

Alexandria, Virginia, hits one out of the park with Laserfiche

October 12th, 2007

Among city staff in Alexandria, Virginia, the Laserfiche® imaging team is the most popular crew in town. Says Applications Division Chief Judy Milligan: “Departments are standing in line to come onboard with Laserfiche. We asked Laserfiche to send us some shirts with their logo, so everyone would know we’re on the imaging team. And they sent them to us, too.” Full story »

Mutual Collaboration Society

Buffalo, MN, integrates Laserfiche and GIS to connect citizens and staff

June 6th, 2007

According to Merton Auger, City Administrator of Buffalo, Minnesota, good government is all about collaboration. After thirty years on the job in this rapidly-growing city of 15,000, he understands that success depends on the free flow of information among citizens, officials and staff. His vision of a paperless office and his goal of promoting effective collaboration led him to investigate digital document management. Full story »

Dynamic Denton Lives the Legacy

Denton, Texas preserves its past, streamlines its present and frames its future

May 12th, 2007

With space a premium commodity, a storage room full of paper was a luxury the City of Denton, Texas couldn’t afford. But that’s what city staff was facing in late 1999. The city’s human resources department had 15 lateral 5-drawer file cabinets, filled to overflowing, crammed into 300 square feet of space. Even worse than sacrificing the storage space was trying to comb the files for information. Full story »

Marching in Time

The City of Saint John Engineers a Uniform Records Management System

April 10th, 2007

Saint John, New Brunswick, is the city “where life is on your terms.” Unless, of course, you’re in charge of the city’s records. Thanks to the Public Records Act and the Archives Act, records managers in the Canadian provinces don’t have a lot of leeway when it comes to record-keeping procedures and retention schedules. For Saint John, it was becoming quite a challenge to keep records while keeping paper under control. Full story »

Cracking the Code

A city gets constituents on the same page as the documents they need

March 11th, 2007

For City Recorder Mary Feldman, using Laserfiche® finally got everyone on the same page—literally. It wasn’t so easy with the very vocal, Web-savvy population of “The World’s Greatest City of the Arts and Outdoors.” Feldman’s job entails updating the city code for Eugene, Oregon, and making it available to citizens over the Web. Back when she was posting the code using HTML, it was a very time-consuming process. And updates created other problems. Full story »