The versatility of Laserfiche’s electronic document technology has inspired creative applications that have taken the paper out of countless government agencies and operations over the past 20 years. Now it’s reaching outside the office into that bastion of paper rustling, public government meetings.

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In Westminster, MA, the fire department uses Laserfiche primarily to convert its retention of documents from paper to digital storage. For Fire Chief Brenton Macaloney, installing Laserfiche proved vital to saving time, money and headaches when the town suffered a total loss of electronic data.

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Palm tree-shaped islands. The world’s tallest building. An indoor ski resort. In the past 30 years, Dubai, United Arab Emirates, has quickly blossomed from a regional business center to a global destination. But with 30 years of development comes 30 years of paperwork to manage—which is why Dubai chose a scalable, easy-to-implement Laserfiche solution to convert all of the city’s paper into digital format. Now, an extensive back-file conversion project is under way, with Laserfiche poised to take over day-forward scanning as well. Full story »

In many cities, staff have to impose on the city clerk’s office whenever they need to consult a report, contract or other municipal document. But thanks to Laserfiche, staff throughout the City of Goodyear, AZ, can instantly access these items online, which helps them work more efficiently—and frees staff in the clerk’s office to spend more time helping the public.

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With over 300,000 residents, Riverside, CA, is already one of California’s largest cities, and with each new tally on the census taker’s clipboard comes more information for city staff to manage. So it’s only logical that Riverside is expanding its Laserfiche enterprise content management system to keep pace. Thanks to the drive of the city clerk, what began as a means for one department to find information more quickly has now become the technology platform for citywide business process improvements, cost savings and better public service. Full story »

As the winner of a 2007 InfoWorld 100 Award for IT innovation, Gaston County, NC, is a shining example of the way technology can help move government forward. So when it came time to implement a digital document management solution, it’s no surprise that CIO Brandon Jackson sought the system that could best promote broader-ranging citizen services. As part of the award-winning initiative, a rapidly-growing Laserfiche® system now provides solid technological support for Gaston County’s service mission. Full story »

Executive Director John Contino of the Pennsylvania State Ethics Commission (www.ethics.state.pa.us) first turned to document management to eliminate the need to bring in temporary help to number the pages of legal files for major court cases.

From that starting point, document management has become an integral part of Commission operations, adding significantly to its public education and information capabilities and becoming a valued productivity tool. Full story »

The voters in Lubbock County, Texas, didn’t have any voting nightmares to deal with this past election. They had Laserfiche to keep voting confusion at bay.

One of the largest issues concerns ineligible voters coming to the polls. To keep voting fair and above board, it’s imperative to keep track of who can vote and who cannot, especially in elections where the difference between winning and losing could come down to just a few votes. Full story »

The majority of legal cases in California begin in one of the state’s 58 superior courts. With facilities in more than 450 locations, the superior courts hear both civil and criminal cases, as well as family, probate and juvenile cases. The superior courts make up the largest part of California’s judicial system—which is itself the largest in the United States. Full story »

Thinking of a traditional courthouse records room might conjure up images of file cabinets overflowing with folders, but that’s not how it works in York County, PA, where staff have used technology to streamline the thousands of cases that pass through the court system each year. Full story »

The City of Niagara Falls, ON, implemented Laserfiche^® in 2001 to provide all departments with a central location to store and manage information. Over the years, each department had developed its own method for organizing files, and the city chose Laserfiche primarily because its flexible folder structure and unified metadata model would accommodate these various filing systems. Full story »

Most people know Gilroy, California, as the “Garlic Capital of the World.” But city staff in this agricultural epicenter are creating a slightly more technology-focused atmosphere. Thanks to some IT ingenuity—and an integration between Laserfiche® and other line-of-business applications—Gilroy is paving the way for other governments to adopt more citizen-oriented business processes. Full story »

Like many organizations, Blue Earth County, MN, implemented digital document management with a number of goals in mind, from streamlining business processes to promoting greater collaboration between staff members and departments. According to IT Manager Charlie Berg and Network Administrator Denise Grossmann, the county’s success in achieving these goals is primarily due to one factor—close cooperation between the county’s IT staff and the system’s users at each stage of the implementation process. Full story »

Criminal trials are notorious for the excessive amounts of paperwork they generate. But in Eaton County, MI, prosecuting attorneys are going to court with laptops instead of briefcases full of paper files—an advantage that has led to better communication, easier pretrial conferences and quicker case resolutions. Full story »

A lot of people associate an electronic document management system (EDMS) with the goal of realizing the “paperless office.” But as the St. Tammany Parish, Louisiana, Sheriff’s Office shows, it’s possible to realize all the benefits of an EDMS—including greater staff efficiency, smarter work processes and lower overhead costs—without entirely doing away with paper copies of important documents and records. Full story »