Healthier Permitting Process for Idaho’s Central District Health Department
Four-county health department enlists ECM to improve information accessibility and save hundreds of hours in staff time
January 6th, 2011
Managing past and current septic permit applications for areas totaling just over 425,000 residents without an enterprise content management (ECM) solution meant a lot of paper trails and time-consuming manual processes for Idaho’s Central District Health Department (CDHD). Full story »



There’s little in life that’s more elemental than water. And yet, in most developed countries, it’s easy to take access to safe water and sanitation for granted.
The Clay County Utility Authority is an independent special district, created by special legislation in Chapter 94-491 of the Florida statutes, that services the water, wastewater, and reclaimed water needs of its service area in Clay County, Florida. “Being a governmental entity, CCUA obtains its revenues from its ratepayers, not from taxpayers,” explains Dave Howell, Records Management Administrator. And when people don’t use as much water – say, in the case of the recent economic slowdown and the resulting lull in home building and new service requests – CCUA acts like any other business: It watches spending and looks for ways to cut costs. Howell says Laserfiche has given him the administrative control to be flexible enough to not only manage CCUA’s exponential paperwork growth, but to monitor productivity, ensure compliance and implement a disaster recovery plan. As a result of this streamlining, efficiency and oversight, CCUA has been able to not only solve its document management issues, Howell says, but has also been able to cross-train existing staff to run more efficiently.
Minnesota. It’s not called the land of ten thousand lakes for nothing. This aqueous state needs a total of 45 watershed districts to manage water quality and to regulate any land development projects near bodies of water.