Newsletters Archive

Laserfiche Rio Reduces Red Tape for Colorado Citizens

How Colorado’s Department of Natural Resources increases transparency with ECM

January 10th, 2012 by Meghann Wooster Meghann Wooster is a Laserfiche Luminary

Colorado’s Department of Natural Resources (DNR) was created to oversee the state’s land, mineral, water and wildlife resources. Full story »

U.S. Supreme Court Looks to Arkansas Appellate Courts for Forward-Thinking Use of IT

Official court opinions are now electronic and easily accessible by the public

December 5th, 2011 by Meghann Wooster Meghann Wooster is a Laserfiche Luminary

“People don’t typically associate Arkansas with the cutting edge,” explains Daron Frederick, Network Administrator for the Arkansas Supreme Court. “That’s why it’s such a pleasure to have the U.S. Supreme Court looking to us for ideas about the unique and innovative ways we are implementing technology.”

Full story »

Long Beach Uses Technology to Cost-effectively Deliver Cutting-edge Citizen Services

Technology Services Department leads initiative to make Long Beach a top digital city

November 7th, 2011 by Meghann Wooster Meghann Wooster is a Laserfiche Luminary

With unemployment rates hovering around 10%, stocks subject to wild swings and experts unable to agree whether the country is likely to dip into a double recession, cities across the country are being forced to confront deeper and deeper budget cuts. Full story »

ECM’s Tipping Point for Enterprise Adoption

How Franklin County’s CIO established an enterprise-wide ECM standard

October 4th, 2011 by Meghann Wooster Meghann Wooster is a Laserfiche Luminary

Ed Yonker joined the Franklin County IT Department in 2004, after spending many years in the banking industry. “Government is a different world,” he explains. “Because of its size and structure, it’s a lot harder to implement new technology and get everyone on the same page.” Full story »

Ramsey County Revamps Case Management

Laserfiche provides a standard systems architecture and methodology for county-wide content management

September 6th, 2011 by Meghann Wooster Meghann Wooster is a Laserfiche Luminary

Ramsey County, the second most populous county in Minnesota, has always worked hard to provide the best service at the lowest possible cost to its taxpayers. But as the nation reeled from the recession that began in 2008, it became clear to the county that it needed to better leverage technology if it wanted to continue providing high-quality services without exceeding its budget. Full story »

Paperless and Purposeful

MI mental health agency uses Laserfiche to support EHR; looks to Laserfiche Mobile to improve efficiency in the field

August 18th, 2011 by Hobey Echlin Hobey Echlin is a Laserfiche staff member

Northern Michigan’s Muskegon County Community Mental Health Services (MCCMHS) implemented its Avatar practice management system back in 2003 to automate electronic health records (EHR). Although the Avatar system had a document imaging module that could digitize the patient histories, lab reports and documents that would always require doctor and patient signatures, several of the county’s non-clinical departments—including HR and Finance—were also contending with overflowing file cabinets and rising storage and handling costs.

Rather than implementing separate solutions for the clinical and non-clinical sides of the house, MCCMHS officials recognized that enterprise content management (ECM) would be the most efficient and cost-effective way to answer its document-related challenges. Full story »

Fresno County Shares Its Laserfiche Configuration Details

Narrated screen shots provide overview of how Fresno configures Quick Fields sessions

August 16th, 2011

In the May GME, Fresno County Assessor Recorder’s (ASR) Office described how it uses Laserfiche Quick Fields to process 95% of incoming forms in its Property Transfers Division. This month, Fresno’s Vito Filippi, Systems and Procedures Analyst, gets granular about how the Division configures Quick Fields sessions to capture and process its ‘Claims for Reassessment Exclusion’ forms. Full story »

How Workflow Turned Tax Season into ROI Season

Hewitt Financial Group saves $20,000 and 1,000 hours in its first year automating its tax preparation business

July 27th, 2011 by Hobey Echlin Hobey Echlin is a Laserfiche staff member

Al Hewitt Inc./Hewitt Financial Group (HFG), headquartered in Palmdale, CA, is a combination fee-only Registered Investment Advisor (RIA) and tax preparation firm serving 6,000 clients between its two offices in Los Angeles and Ventura Counties. Full story »

“We Fell In Love with Workflow”

Eastmont Towers automates and streamlines patient charting using Laserfiche

June 28th, 2011 by Hobey Echlin Hobey Echlin is a Laserfiche staff member

Eastmont Towers, a continuing care retirement community in Lincoln, NE, offers multiple levels of care and a range of services between five buildings on two campuses, which leads to multiple levels of information management challenges. Full story »

Nowhere to Go But Up

Chelsea, MA, leverages Web Access to eliminate paper with 25% less staff

June 27th, 2011 by Hobey Echlin Hobey Echlin is a Laserfiche staff member

Covering just two square miles, Chelsea, MA is the state’s smallest city, but also one of its densest with 35,000 residents residing in its two square miles. Housing a dozen schools and a dozen-plus more municipal buildings, Chelsea is “certainly compact,” as IT Director John Hyland puts it. Full story »

Quick Fields, Quicker Assessments and the Quickest Path to Governance

Fresno County’s Assessor’s Office builds its ECM foundation on operational improvement

May 25th, 2011 by Hobey Echlin Hobey Echlin is a Laserfiche staff member

May_GME_Fresno_logoLocated in the middle of California’s San Joaquin Valley, Fresno County comprises over a million citizens and about six million square miles of incorporated cities and smaller communities. Full story »

Off Paper, On Course

Fure Financial finds the winds of change easier to navigate when there’s not a ton of paper flying around.

May 19th, 2011 by Hobey Echlin Hobey Echlin is a Laserfiche staff member

Fure Financial is an independent, fee-based financial planning firm based in Minneapolis, MN. The company, founded in 1984, offers holistic investment advice to manage client assets with an eye toward fulfilling life goals, a successful strategy that has grown Fure—almost entirely by referrals—into the trusted advisor and wealth manager for 360 families. Full story »

Building Better Billing—and Better Business

Pre Billing Consultants automates the bulk of its business processing using Laserfiche agile ECM.

April 26th, 2011 by Hobey Echlin Hobey Echlin is a Laserfiche staff member

Pre Billing Consultants, Inc. (PBC) has provided billing, coding, credentialing and collection services to healthcare providers along the East Coast, from hospital emergency departments to urgent care centers, for over 15 years. Full story »