When reviewing processed documents in Quick Fields 8, scanner operators can use the new bookmarks feature to indicate pages that need further review or revision. Full story »
Knowledgebase Articles
QUICK FIELDS AGENT 8.0.1 HOTFIX: A “The binding at system.serviceModel/bindings/netNamedPipeBinding does not have a configured binding named ‘AgentBinding’” Error Occurs When Connecting to the Quick Fields 8 Agent Service.
Fixed in version 8.0.1.220 of Laserfiche.QuickFields.Agent.exe. The fix can be applied over your existing Quick Fields Agent installation.
ISSUE: Known Issues With the Quick Fields 8.0 Language Packs.
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Informational tags allow you to quickly flag an item as belonging to a particular category or status. Any piece of information that is either true or false about a document can be represented with a tag. For instance, you might want to mark all the documents that are high priority, all the documents that are urgent and need to be dealt with quickly, or all the documents that have been scanned but still need to be filed appropriately. Since each of these questions is answered with either a ‘yes’ or a ‘no’ – either the document is high priority or it isn’t, for instance – they are appropriate for tagging. Full story »
Since this is a preview, note that the details and appearances of certain elements may change between now and the final release.
Web Access 8.1 will offer some new options on the Web Access Configuration Page, including Configuration Page access and more authentication options, all of which will give you more flexibility in how you administer your site.
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Laserfiche Agenda Manager streamlines and automates the creation of meeting agendas. Staff members propose agenda items using a Web form, and proposed items, along with accompanying reports or other files, are routed to reviewers based on an approval workflow you create. New in Agenda Manager 8 is the ability for Approvers to reroute items back to previous stages in the workflow. Full story »
Laserfiche Agenda Manager streamlines and automates the creation of meeting agendas. Staff members propose agenda items using a Web form, and proposed items, along with accompanying reports or other files, are routed to reviewers based on an approval workflow you create.
New in Agenda Manager 8 is the ability to assign delegates to approvers—to allow a user to review a submitted agenda item on behalf of another user. To do so, assign User B as a delegate to User A. User B will receive all e-mail notifications that User A is configured to receive. When User B approves an item, the agenda item’s history will denote that the item was approved by User A’s delegate, User B. Administrators can configure delegates for other users or users can configure their own delegates.
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Knowledge Base Articles
LASERFICHE PLUS 8 HOTFIX: The Publishing Process May Not Index Certain Documents In The Published Repository When Using Plus 8.
Fixed in version 8.1.0.211 of cr.dll, LFFTS.exe, IndexUtil.dll, and QRcmd.exe. This fix can be applied over your existing Laserfiche Plus 8 installation.
WEB ACCESS 8.0.1 HOTFIX: A “The export has timed out.” Error Occurs When Exporting Large Documents In Web Access 8.0.1.
Fix included in a Windows Installer patch file (LFWA1012310.msp). This fix can be applied over your existing Web Access 8.0.1 installation.
WEB ACCESS 8.0.1 HOTFIX: A “The parameter is incorrect.” Error Occurs When Opening A Document That Is Already Open In The Same Session In Web Access 8.0.1.
Fix included in a Windows Installer patch file (LFWA1012310.msp). This fix can be applied over your existing Web Access 8.0.1 installation.
INFO: List of Changes for Agenda Manager 8.0.
ISSUE: Known Issues with Agenda Manager 8.0.
ISSUE: Web Access 8.0.x Does Not Support Internet Explorer 8 Without Using The Compatibility View Option.
ERROR: An “Exception has been thrown by the target of an invocation.” Error Occurs When Starting Laserfiche Scanning.
HOW TO: Configuring Your Microsoft SQL Server Database for Accent Insensitive Search.
ERROR: A “Failed to import new document.” Error Occurs When Importing An Animated GIF File.
ISSUE: A “Visual Studio Just-In-Time Debugger” Dialog Box May Appear When Changing A List Field Value.
ERROR: An “Unknown error. [6000]” Error Can Occur When Using Laserfiche In A Citrix Environment.
Laserfiche Scanning 8.1 HOTFIX: A “Server busy” Warning Message May Occur When Using Kofax With OCR.
Fixed in an updated version of LFKofax.exe (version 8.1.0.481). This fix can be applied over your existing Laserfiche Scanning 8.1 installation.
Laserfiche Client 8.1 HOTFIX: A “The date entered is invalid” Error Occurs When Saving Changes To A Document And a Non-Required Date Field Is Blank.
Fixed in version 8.1.0.502 of LF.exe, LFAuxEl81.dll, and LFMetadata81.ocx. This fix can be applied over your existing Laserfiche Client 8.1 installation.
Laserfiche Server 8.1 HOTFIX: Folder Browser Performance May Be Unexpectedly Slow When Displaying Certain Columns.
Fixed in an updated version of cr.dll (version 8.1.0.512). This fix can be applied over your existing Laserfiche Server 8.1 installation.
Laserfiche Quick Fields 8 HOTFIX: A “The operation completed successfully.” Error Occurs When Using the Laserfiche Capture Engine.
Fixed in an updated version of LFCE.exe (version 8.0.0.500). This fix can be applied over your existing Quick Fields 8.0 installation.
Laserfiche Scanning 8.1 HOTFIX: An “[HRESULT:0x80010105 (RPC_E_SERVERFAULT)] Error Occurs When Repeatedly Closing and Reopening Laserfiche Scanning.
Fixed in an updated version of ScanConnect.exe (version 8.1.0.440). This fix can be applied over your existing Laserfiche Scanning 8.1 installation.
HOW TO: Deactivating Laserfiche Products
HOW TO: Resetting the Laserfiche Client 8.1 Pane Layout.
Papers
Laserfiche Activation and Licensing.
This paper explains the basics behind the new Laserfiche activation and licensing processes and answers frequently asked questions.
When working with large documents, you may want to be able to quickly find your way to particular parts of the document, or navigate within the document. For instance, you might want to be able to jump directly to a frequency-referenced page, or you might want to be able to jump through a document by section or chapter – but you might not want to memorize page number in order to do so.
With Laserfiche 8.1, you can use annotations and the annotation pane to “bookmark” sections of the document. To do so, simply add an annotation to each page you want to bookmark. You can use any annotation that supports text: sticky note, text box or callout text. Type a name for your “bookmark.” For instance, you might create a text box for each section of a document, and name them “Section I,” “Section II” and so on.
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In Quick Fields 8, a single barcode process can read all the barcodes on the page and save all their values in a token you can use to fill out a multi-value field or multiple single-value fields. Data encoded in barcodes can be read quickly and accurately. This feature lets you take even better advantage of these aspects of barcodes to capture multiple items of data through simple, non-repetitive configuration steps and without the need to create precise zones on the images.
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• Note: The tech tip below is a preview of the upcoming Agenda Manager 8. Note that the details and appearance of certain elements may change between now and the final release.
Laserfiche Agenda Manager streamlines and automates the creation of meeting agendas. Agenda Manager was designed to meet the needs of all participants in the agenda process. All organization and interaction takes place via the Web, except for interactions with Microsoft Office on a local machine (e.g., creating the agenda). More details about the forthcoming release of Agenda Manager 8.0 can be found in the “What’s New in Agenda Manager 8.0” white paper.
Staff members propose agenda items using a Web form, and proposed items, along with accompanying reports or other files, are routed to reviewers based on an approval workflow you create. New in Agenda Manager 8 is the ability to create a workflow for department-level collaboration and another workflow for city- or organization-wide routing.
For example, before submitting an item for inclusion in the Summersville City Council meeting agenda, the Water, Fire, and Police departments need the ability to approve or reject items within their own teams. The following workflows should be created:
• Water Department Workflow
• Fire Department Workflow
• Police Department Workflow
• City Council Workflow
Users will submit an item to a department-level workflow first. If the item is approved by the department, it will proceed to the primary workflow, which includes approvers outside the department. Items not approved by the department will not be reviewed by the rest of the organization.
In this scenario, the department-level workflows are connected to the primary workflow. This can be set up when creating a workflow using the drop-down box in the following image.
In addition, Agenda Manager administrators can specify which workflows a user can submit items to, allowing users to choose if an item should skip the department-level workflow and proceed directly to the primary workflow.
For example, Jane has the Submit to Workflow permission for the Fire Department Workflow and City Council Workflow. When submitting an item, Jane can choose which workflow to submit the item to.
Alternatively, Bob the Agenda Manager administrator does not want Jane to be able to skip Fire Department Workflow. Bob assigns Jane the Submit to Workflow permission for the Fire Department Workflow but not for the City Council Workflow, which requires her to always submit to the department-level workflow.
Knowledge Base Articles
LASERFICHE 8.1 HOTFIX: There May Be A Display Issue with the DBMS Drop-Down List in Localized Versions of the Repository Creation/Registration Wizard.
Fixed in an updated version of MakeLfRp.exe (version 8.1.0.471). This fix can be applied over your existing Laserfiche Client 8.1 installation.
QUICK FIELDS 8.0 HOTFIX: Quick Fields Removes Newline Characters When Resolving a Token Value.
Fixed in an updated version of Laserfiche.BatchProcessor.dll (assembly version 8.1.0.0, file version 8.0.0.500). This fix can be applied over your existing Quick Fields 8.0 installation.
WORKFLOW SUITE 8.0 HOTFIX: An “Unable to cast object of type ‘System.String’ to type ‘System.Collections.Generic.IEnumerable`1[System.Object]‘” Error Occurs in the Condition Editor.
Fixed in updated versions of Laserfiche.Workflow.Designer.Base.dll (version 8.0.0.181) and LaserficheConnectionCore.dll (version 8.0.0.181). This fix can be applied over your existing Workflow Suite 8.0 installation.
ISSUE: Known Issues with the Laserfiche 8.1 Language Packs.
ISSUE: The Plus 8.0.2 Installation Does Not Recognize Laserfiche Client 8.1.
QUICK FIELDS 8 HOTFIX: The Quick Fields 8 Migration Utility May Be Unable To Convert Legacy Sessions That Incorrectly Contain Multiple Zones In The Same Process.
Fixed in an updated version of QFMigrator.exe (version 8.0.0.510). This fix can be applied over your existing Quick Fields 8.0 installation.
LASERFICHE CLIENT 8.1 HOTFIX: The OCR Engine May Become Unresponsive When Processing a Large Number of Documents.
Fixed in updated versions of BPOmniOCR81.exe (version 8.1.0.471) and OmniOCRWrapper81.dll (version 8.1.0.471). This fix can be applied over your existing Laserfiche Client 8.1 installation.
WEB ACCESS 8.0.1 HOTFIX: A “There is no Web named ‘/Docs’” Error Message Displays On The Laserfiche Records Center Configuration Web Site.
Fixed in updated versions of LFSPRCConfigWebApp.dll (version 8.0.1.869) and LFSPRCConfigEditorInterface.dll (version 8.0.1.869). This fix can be applied over your existing Web Access 8.0.1 installation.
WEB ACCESS 8.0.1 HOTFIX: A “The records center could not be found or accessed.” Error Occurs When Sending Documents To The Laserfiche Records Center.
Fixed in an updated version of LF_WSS_Web_Service.dll (version 8.0.2.657). This fix can be applied over your existing Web Access 8.0.1 installation.
INFO: List of Changes for Web Access 8.0 Arabic.
ISSUE: Known Issues with Web Access 8.0 Arabic.
LASERFICHE WEBLINK 8 HOTFIX: WebLink Does Not Automatically Open a Document When The Document Is the Only Search Result.
Fixed in updated versions of WebLink8.dll (version 8.0.0.332) and WebLinkControls.dll (version 8.0.0.332). This fix can be applied over your existing WebLink 8.0 installation.
LASERFICHE WEBLINK 8 HOTFIX: WebLink Always Loads The Document Viewer When Opening An Electronic Document From The Search Results.
Fixed in updated versions of WebLink8.dll (version 8.0.0.332), WebLinkControls.dll (version 8.0.0.332), SearchResults.xsl (last modified on July 7, 2009), and WebLinkDesigner.exe (version 8.0.0.332). This fix can be applied over your existing WebLink 8.0 installation.
ERROR: A “1: -2146368492 2:Error, CreateVRoot AppCreate returned:” Error Occurs During The Web Access 8 Installation.
ERROR: A “Column ‘report_path’ not found in data source” Error Occurs When Running An Audit Report.
HOW TO: Installing Laserfiche Quick Fields Barcode 8.
LASERFICHE CLIENT 8.1 HOTFIX: Laserfiche Client 8.1 May Reset Your Toolbar Settings.
Fixed in an updated version of LF.exe (version 8.1.0.466). This fix can be applied over your existing Laserfiche Client 8.1 installation.
ERROR: A “Could not establish trust relationship for the SSL/TLS secure channel.” Error Occurs When Starting Web Access Scanning.
ERROR: An “Error reading repository information, or repository misconfigured [9025].” Error Occurs When the Laserfiche Server Starts on a Failover Machine.
Papers
What’s New in Agenda Manager 8.0.
The upcoming release of Agenda Manager 8.0 will make submitting, preparing, and approving agenda items more collaborative and comprehensive. This paper describes each of the significant new features.
Laserfiche Avante Deployment Guide.
This guide walks you through the process of implementing a Laserfiche Avante installation, including installing and activating the Server and allocating named user and device licenses.
RSS feeds in WebLink 8 enable you to see updates to specific folders and search results in your repository all on one page and in an organized manner. For example, if you subscribe to a specific folder’s RSS feed, when a document is added to or deleted from that folder, you will see that change when you view your RSS feeds in a Web browser or in an RSS reader. When a new entry is included in or excluded from search results, it will also be indicated in your RSS feeds.
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Laserfiche 8.0 introduced two new ways to protect your annotations: making them protected and making them private. A protected annotation is an annotation that can only be modified by its creator or the document’s owner – other users can view the annotation (assuming they have the See Annotations right for the document the annotation is a part of), but they cannot make any changes to it. A private annotation is an annotation that can only be viewed by the person who created it. No other users will be able to see the annotation at all.
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Laserfiche product help files contain detailed information about error messages generated by the Laserfiche Server and Client. Each error message is accompanied by a description, possible causes, and/or solutions.
The error message help file is “LfMsg8.chm,” which can be found at C:Program FilesCommon FilesLaserficheDocumentation on any machine with the Laserfiche Server or Client installed. This help file is also what will appear if you click Help from any error dialog box.
| Error Code Range | Origin of Error |
| 0700-1299 | LFSO |
| 2500-2599 | Common dialogs between Laserfiche products |
| 5100-6999 | Laserfiche Client |
| 7000-7999 | Laserfiche Server 7 |
| 9000-10099* | Laserfiche Server 8 |
*If you are using the Laserfiche 7 Client with the Laserfiche 8 Server, error codes in the 7000-7999 range will be returned from the Laserfiche 8 Server.
In Quick Fields 8, the syntax for pattern matching expressions (regular expressions) has changed to .NET regular expressions, which are also used by Workflow 8. When you migrate Quick Fields 7 sessions to Quick Fields 8, the migration should proceed successfully, but you may need to update processes that use pattern matching to the new syntax. In addition, Quick Fields 8 includes several new processes, such as Substitution and Text Identification, that use regular expressions to work with a document’s text, so familiarity with the new regular expression syntax will enable you to take full advantage of them.
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