Support Archive

Tech Tip: New Keyboard Shortcuts in Laserfiche 8.3

Learn quick ways to move through fields and copy and paste entries to a new volume.

February 6th, 2012 by katie katie is a Laserfiche Luminary

Laserfiche 8.3 introduces new keyboard shortcuts that add more functionality and enable you to work more efficiently in the Laserfiche Client. Full story »

Tech Tip: Best Practices with Windows Accounts

With simplified administration and maintenance, administrators can take advantage of the user and group configuration they already set up in Windows.

January 30th, 2012 by UserEducation UserEducation is a Laserfiche staff member

In Laserfiche 8, you can add Windows domain accounts directly to Laserfiche, and then treat these domain users and groups like any other user in Laserfiche. Full story »

Tech Tip: Common Searches in Workflow 8.3!

The new Common Searches Pane makes searching in Workflow more straightforward with a set of pre-configured searches you can run with one click.

January 23rd, 2012 by UserEducation UserEducation is a Laserfiche staff member

In Workflow 8.3, you now have two options for searching for information about a specific time a workflow runs (a workflow instance): the Search Pane and the new Common Searches Pane. Full story »

Tech Tip: Saved Column Profiles in Laserfiche 8.3

In Laserfiche 8.3, you can save multiple column layouts as profiles, and quickly and easily apply any profile to any folder.

January 16th, 2012 by UserEducation UserEducation is a Laserfiche staff member

When working with documents in your repository, you may want to view different information about different documents using the columns in the folder browser. Full story »

Tech Tip: Searching Enhancements in Laserfiche 8.3

Learn the new search options for dates, users and pages with Laserfiche 8.3.

January 9th, 2012 by katie katie is a Laserfiche Luminary

Laserfiche 8.3 introduces various enhancements to different search types that will help your users search for necessary information more efficiently. Full story »

Tech Tip: Support Site Resources You Might Be Missing

Discover a wealth of resources such as Knowledge Base articles, tech papers and a current list of hotfixes.

December 28th, 2011 by UserEducation UserEducation is a Laserfiche staff member

The Support Site contains a lot of useful information about how to use, optimize and troubleshoot your Laserfiche software, and some of the most vital links are right at the top of each page. Full story »

Tech Tip: Using the “For Each” Activities in Workflow 8.3

Learn how to configure four different activities and process entries to your specific requirements in Workflow 8.3.

December 27th, 2011 by UserEducation UserEducation is a Laserfiche staff member

With Workflow 8.3, you can automatically process each item in a group. The four “For Each” activities run one or more activities. Full story »

Tech Tip: Find the Answers You Need

When you need help, here’s where to go.

December 19th, 2011 by UserEducation UserEducation is a Laserfiche staff member

Answers to almost every question about Laserfiche software are at your fingertips. All you need to do is click any variety of “Help” in the software. Full story »

Tech Tip: New Features for Thumbnails in Laserfiche 8.3

Redactions placed on an image page are now reflected on that page’s corresponding thumbnail in the Thumbnails Pane in the Laserfiche Client.

December 12th, 2011

Laserfiche 8.3 introduces new features for document thumbnails that make your information more secure and your workers more efficient. Full story »

Tech Tip: Document Versions in Laserfiche 8.3

Laserfiche 8.3 features a significant expansion and enhancement of the Versions metadata element. Versions now track content and metadata changes as a history within a single document.

December 12th, 2011

Laserfiche 8.3 features a significant expansion and enhancement of the Versions metadata element. Versions now track content and metadata changes as a history within a single document. Full story »

New Support Site Materials

Check out the new Knowledge Base articles posted this month to the Laserfice Support Site.

December 12th, 2011

Full story »

Tech Tip: Where Did My Versions Go in Laserfiche 8.3?

The feature previously called versions has been renamed as link groups. A link group is a collection of separate documents that are related in some way.

December 5th, 2011 by UserEducation UserEducation is a Laserfiche staff member

As explained in last week’s Tech Tip, the versions feature has been significantly upgraded and expanded in Laserfiche 8.3. This week we will explain how versions from Laserfiche 8.2 and before are handled in your 8.3 repository. Full story »

Tech Tip: Document Versions in Laserfiche 8.3

Updated version control features make it easier to keep track of changes to working documents.

November 28th, 2011

Laserfiche 8.3 features a significant expansion and enhancement of the Versions metadata element. Versions now track content and metadata changes as a history within a single document. Full story »