NOTES: The stages of processing are included in the base Quick Fields installation, but some of the other features and processes described require add-ons.

Quick Fields 8 includes multiple stages of processing to help you configure your sessions for maximum efficiency. With these new stages, you can avoid repeating the same steps or waiting for time-consuming processes to be completed.

The three stages are Pre-Classification Processing, Page Processing and Storage Processing.
Full story »

Knowledge Base Articles

LASERFICHE SERVER 8.1 HOTFIX: There Is A Potential Memory Leak When Running Laserfiche Server 8.1 on a 64-bit version of Windows Vista or Windows Server 2008.
Fixed in an updated version of httpserv.dll (version 8.1.0.455). This fix can be applied over your existing Laserfiche Server 8.1 installation.

LASERFICHE SERVER 8.1 HOTFIX: Exported 8-bit Grayscale Images May Be Larger Than Expected When Exported With Permanent Redactions.
Fixed in an updated version of lfshlp.exe (version 8.1.0.455). This fix can be applied over your existing Laserfiche Server 8.1 installation.

LASERFICHE SERVER 8.1 HOTFIX: A “General database error. [9008]” Error Occurs When Performing Certain Date Searches When Using Certain Non-English Versions of Microsoft SQL Server.
Fixed in an updated version of cr.dll (version 8.1.0.455). This fix can be applied over your existing Laserfiche Server 8.1 installation.

QUICK FIELDS 8.0 HOTFIX: The Quick Fields 8 Migration Utility May Be Unable to Convert Legacy Quick Fields 6 or 7 Sessions That Contain an IRIS OCR Process.
Fixed in an updated version of QFMigrator.exe (version 8.0.0.500). This fix can be applied over your existing Quick Fields 8.0 installation.

ISSUE: Uninstalling Web Access 8.0.1 Can Potentially Affect Other Laserfiche Products Currently Installed on the Same Computer.

INFO: Current Online Laserfiche Product Help Files.

LASERFICHE SCANNING 8.1 HOTFIX: Laserfiche Scanning May Not Display Volumes When A User Lacks The Read Volume Security Volume Access Right.
Fixed in an updated version of BatchProcessor.Connection.dll (version 8.1.0.420). The fix can be applied over your existing Laserfiche Scanning 8.1 installation.

WEB ACCESS 8 HOTFIX: Folder Browsing May Be Slow For Large Folders.
Fixed in an updated version of WebAccessCommon.dll (version 8.0.1.651). The fix can be applied over your existing Web Access 8 installation.

WEBLINK 8.0 HOTFIX: A “The license file located at ‘LicenseFileLocation’ has expired.” Error Occurs When Loading The WebLink 8 Administrator’s Utility.
Fixed in an updated version of the Laserfiche WebLink 8 installation package.

LASERFICHE SERVER 8.0.2 HOTFIX: The Laserfiche Server May Become Unstable When Performing Within Folder Searches.
Fixed in updated versions of cr.dll and lfs.exe (version 8.0.2.868). The fix can be applied over your existing Laserfiche Server 8.0.2 installation.

LASERFICHE CLIENT 8.1 HOTFIX: List of Changes for the Laserfiche Client 8.1 Installation Package Released on June 3, 2009.
Fixed in an updated version of the Laserfiche Client 8.1 installation package.

WEBLINK 8.0 HOTFIX: You May Be Unable To Open The Workflow Designer After Installing Laserfiche Scanning 8.1 or Laserfiche WebLink 8.0.
Fixed in an updated version of the Laserfiche WebLink 8 installation package.

SNAPSHOT 8.1 HOTFIX: An “OLE Error.” Error Occurs When Starting Snapshot 8.1.
Fixed in an updated version of snapshot80.exe (version 8.1.0.430). The fix can be applied over your existing Laserfiche Snapshot 8.1 installation.

TOOLKIT 8 HOTFIX: DocumentProcessor.OCRMarkedPages May Not Correctly Import Text Into A Document When Using DocumentProcessor81.dll In Your Custom Application.
Fixed in an updated version of DocumentProcessor81.dll (version 8.1.0.450).

HOW TO: Configuring The Client To Use An SSL Or TLS Connection.

INFO: New Features in Laserfiche WebLink 8.0.

ISSUE: Known Issues with Laserfiche WebLink 8.0.

INFO: New Features in Laserfiche Quick Fields 8.0.

ISSUE: Known Issues with Laserfiche Quick Fields 8.0.

INFO: The PixTWAIN ISIS Driver Is Not Supported With ScanConnect.

ERROR: A “Too many connections” Error Occurs When Browsing a WebLink Site Hosted on Windows XP.

ERROR: An “Access is denied. (Exception from HRESULT: 0×8007005 (E_ACCESSDENIED))” Error Occurs When Opening Documents.

INFO: Use the Laserfiche Avante 8.1 Server License File When Installing Laserfiche Client 8.1.

Videos

Laserfiche Quick Fields 8 Guided Help - New Features

Laserfiche PhotoDocs 8 Guided Help - Introduction

Laserfiche PhotoDocs 8 Guided Help - Manual Correction

Papers

Laserfiche 8.1 New Feature Quick Reference

Best Practices for Publishing with Laserfiche Plus 8

Installing and Activating Laserfiche Plus 8

Quick Fields 8 New Features Quick Reference.

WebLink 8 New Features Quick Reference.

Installing WebLink 8. Guide to the process of installing WebLink 8.

What’s New in Laserfiche 8.1.

Inicio Rápido para Workflow [Spanish].

La papelera de reciclaje Laserfiche 8.0 [Spanish]

Volúmenes en Laserfiche 8.0: introducción y procedimientos recomendados [Spanish]

Implementación empresarial: Clústeres de conmutación por error en Laserfiche 8 [Spanish]

Implementación empresarial: Laserfiche 8 en un ambiente virtual [Spanish]

Copia de respaldo y recuperación en Laserfiche 8 [Spanish]

Nuevas funciones en Web Access 8.0.1 [Spanish]

Configuración de las opciones determinadas en Web Access 8.0.1 [Spanish]

Workflow 8: procedimientos recomendados para crear reglas de inicio [Spanish]

Anotaciones de Laserfiche 8 [Spanish]

Inicio de la búsqueda en el Laserfiche 8 Client [Spanish]

Importación en Laserfiche 8 [Spanish]

Para Exportar en Laserfiche 8 [Spanish]

Sugerencias y trucos para el uso de Laserfiche 8 [Spanish]

Trabajo con documentos, carpetas y accesos directos en el Laserfiche 8 Client [Spanish]

Opciones del Laserfiche 8 Client [Spanish]

Optimización de rendimiento en Laserfiche 8 [Spanish]

You can export and later import a copy of several types of administrative objects (trustees, metadata, and records management objects) into the same repository or a different repository. The exported administrative objects are saved as an XML file, which you can save, copy, or send to someone with another repository. This allows you to copy administrative objects, to transfer them to a different repository, or to back up your settings. When you export and then import administrative objects, you will also be able to choose what to do if there is already a matching object in the repository you are importing into. Full story »

In Quick Fields 8, if you want to revise a document that has already been scanned into the session, you can apply processes or groups of processes without having to re-scan the document.

To apply a process during Revision:

1. Right-click on the document in the Revision Pane.
2. Select Run Process.



3. Point to one of the following:

• Process: to choose from a menu of available processes
• Document Class Processes: to choose from a menu of document classes you have configured. When you select a document class, all processes configured under Page Processing for that class will be applied to the selected document.

By default, only Quick Fields administrators can apply processes during Revision. If you want scanner operators to have this ability as well, you can change the permissions for the session by going to Tools, Options, Current Session, Permissions, and selecting the actions you want operators to be able to perform.

WebLink 8 introduces the new WebLink 8 Search Form Designer, which enables you to create customized searches without having to edit any code. Once a search form is created, saved, and closed, you will be prompted to add it as a bookmark on the Welcome Page. This gives administrators complete control over how users find and view documents in WebLink 8.
Full story »

Since this tech tip is a preview of unreleased software, the details and appearances of certain elements may change between now and the final release.

A token is a placeholder value that is automatically replaced with actual values when a document is scanned or stored in a Laserfiche repository. You can use tokens to name documents, populate field data, or define a document’s location. Some Quick Fields 8 processes return data that will replace tokens with values, such as the Lookup process, which retrieves information from a database.

In this tech tip, we will explore some of the ways you can customize the value that is returned.

Inline Regular Expressions

You can customize a token by applying a regular expression via the following syntax: %(TokenName##). Inline regular expressions can be applied wherever you want to use a token, without the need to add a Pattern Matching process to your session.

For example, Sarah needs to retrieve a name from a database and use it to populate each document’s First Name and Last Name fields. She can automate this procedure using a Lookup process. Since first names and last names are stored in the same database cell, the Lookup process will return FirstName LastName via a single token. To split the names in order to populate her First Name and Last Name fields separately, Sarah can use the following inline regular expressions.

• Note: The Pattern Matching add-on is required to use inline regular expressions.

Token Date Formatting

If a token contains a date, you can use the following syntax to change the date format: %([TokenName],”NewFormat”).

For example, Sam’s session contains an OmniPage Zone OCR process that returns a date in the following format: September 15, 1981. When this token is used to populate a Lookup process’s search value, Sam needs to use the following format: 09-15-1981. Sam should use the following syntax: %([TokenName],” MM-DD-YYYY”).

• Note: For Date and Date/Time fields, the date value will be will be automatically reformatted to match the system’s date format.

Token Editor

When building regular expressions, you can use the Token Editor.

To open this tool:

1. Add a token to a field or text box.
2. Right-click the token and select Token Editor.

Now that Quick Fields 8 is available, you can migrate Quick Fields 6 or 7 sessions into Quick Fields 8 and begin taking advantage of new features. You can migrate an individual session by opening it directly in Quick Fields 8, or batch migrate several sessions using the Migration Utility. Full story »

This tech tip is a preview of unreleased software. The details and appearances of certain elements may change between now and the final release.

WebLink 8 introduces the new WebLink 8 Designer, which enables you to customize the look and feel of your WebLink site with an easy-to-use utility. You can customize the theme of your site, the Welcome Page, navigation buttons, the Document Viewer, how search results are displayed, and other search options without writing any code. This tech tip will be a preview of the Theme, Welcome Page, Navigation, Document Viewer, Search Results, and Search Options tabs of the WebLink Designer. Full story »

Knowledge Base Articles

LASERFICHE SERVER 8.0 HOTFIX: The Laserfiche Search Engine May Become Unstable When The lfword.idx File Is Greater Than 2 GB.
Fixed in updated versions of LFFTS.exe, LFFTSENG.dll, and QRcmd.exe (verion 8.0.2.855). This fix can be applied over your existing Laserfiche Server 8.0.2 installation.

LASERFICHE 8.0 HOTFIX: There Is A Potential Memory Leak When Assigning Values In Multiple Value Fields.
Fixed in an updated version of LFSO80.dll (version 8.0.2.866). This fix can be applied over your existing Laserfiche 8 installation.

ISSUE: Real-Time Lookup May Be Unexpectedly Slow On An Oracle 10.2 Database.

INFO: Offline Activation For Version 8 Laserfiche Products.

ISSUE: Pattern Matching May Not Return Leading Zeros In Date Field Values.

ISSUE: Laserfiche Capture Engine May Not Remember Recently Used Folder and Name Filters on Windows Vista.

ISSUE: Known Issues With The Laserfiche 8.0.2 Portuguese Language Pack.

ISSUE: Known Issues With The Laserfiche 8.0.2 Arabic Language Pack.

ERROR: A “Permission Denied.” Error Occurs When Opening A Folder From The Contents Pane.

FIX: List of Changes for Laserfiche 8.1.

ISSUE: Known Issues With Laserfiche 8.1.

HOW TO: Configuring Audit Trail 8.1 To Use Local Documentation.

HOW TO: Configuring an Alias for Legacy Client Connections.

ISSUE: Known Issues with the Laserfiche 8.1 Chinese Language Pack.

ERROR: A “Could not connect to the server. (797)” Error Occurs When Connecting to Laserfiche With Windows Authentication.

ISSUE: The Microsoft .NET Framework 3.5 Service Pack 1 Installation May Not Successfully Install On Windows Vista.

Papers

Laserfiche 8.1 New Feature Quick Reference.
A brief overview of the many new features in Laserfiche 8.1, including new Avante and Rio features, LDAP support, an expanded recycle bin, and several new administrative features.

Coming Soon in Laserfiche Quick Fields 8!
A preview of the new and improved features coming soon in Quick Fields 8.

Laserfiche 8.1 introduces a new Preview Pane in the Folder Browser. This feature allows you to quickly view the contents of any document that has image pages, without having to open it in the Document Viewer. When the Preview Pane is open, you can select a document in the Contents Pane and its first page will immediately display in the Preview Pane. If you open the Preview Pane from a set of search results, the search highlights will also be visible on the image.

You can use tools such as Pan and Zoom to view and move around the images, or move between multiple pages of a document by clicking the green arrows at the top of the pane. You can also jump directly to a particular page by typing it in the Choose Page option at the top of the screen. Annotations are visible in the Preview Pane as well.

The Preview Pane is read-only and only displays image pages; it does not display text, metadata, or electronic files. To view the other elements of a document, or to modify the document, you will need to open it in the Document Viewer. If you select an entry that has no image pages (such as a folder, an electronic document, or an empty document), the Preview Pane will indicate that no image pages are available for preview.

For more information about new features in Laserfiche 8.1, see the Laserfiche 8.1 New Feature Quick Reference on the Laserfiche Support Site.

This tech tip is a preview of unreleased software. The details and appearances of certain elements may change between now and the final release.

WebLink 8 introduces the new WebLink 8 Designer, which enables you to customize the look and feel of your WebLink site with an easy-to-use utility. You can customize the theme of your site, the Welcome Page, navigation buttons, the Document Viewer, how search results are displayed, and other search options without writing any code. Last week’s tech tip covered the Theme, Welcome Page, and Navigation tabs of this WebLink Designer. This tech tip will be a preview of the remaining tabs: Document Viewer, Search Results, and Search Options.

Document Viewer

The Document Viewer tab enables you to customize the default cursor mode, the zoom level, and whether or not searching for documents in WebLink via the Internet will highlight the term you searched when opening the document from the search results. The cursor mode can be configured to either scroll through or zoom into pages when using the mouse scroll wheel and the default zoom level is how the document should be displayed in the Document Viewer when first opening it. You can view the entire document page or fit the width of the document to the width of the Document Viewer.

Search Results

The manner in which search results are displayed when users perform searches can be customized. You can hide/display entry properties, user-selected fields, context hits, thumbnails, and/or metadata. For example, if the thumbnails are taking up too much space, you can hide them so users can’t access them at all, or you can minimize them so users can expand and view them as needed. Changes made to the search results can be displayed in the preview pane at the bottom of the Search Results tab. You can rearrange the different components of each result and configure additional options for entry properties and user-selected fields.

Search Options

The Search Options tab enables you to configure the Quick Search to search text, entry names, fields, or annotations – or do a combination of these depending on how you want users searching for entries in WebLink. You also have the option to enable fuzzy searches which allow you to find all words or phrases that are similar to what you’re searching for. Additionally, you can configure a minimum number of field values users must input when performing template searches, which forces users to make searches more specific. For example, this would be useful for repositories containing documents that are all assigned the same template. In that case, performing a template search with no field values will not only make the search slow, but will also return every document in your repository.

This tech tip is a preview of unreleased software. The details and appearances of certain elements may change between now and the final release.

WebLink 8 introduces the new WebLink 8 Designer which enables you to customize the look and feel of your WebLink site with an easy-to-use utility. You can customize the theme of your site, the Welcome Page, navigation buttons, the Document Viewer, how search results are displayed, and other search options without writing any code. This tech tip will be a preview of the Theme, Welcome Page, and Navigation tabs of this WebLink Designer. Next week we’ll cover the Document Viewer, Search Results, and Search Options tabs.

Theme

When first opening the utility, you will see the Theme tab where you can add new logos to and customize the basic colors of your WebLink site. You can customize further by changing each page to use different colors. For example, the text color on the Login Page can be blue while the text color in the Folder Browser can be green. Alternatively, you can customize all text of the Web site to be the same color.

Welcome Page

The Welcome Page is the first page users will see when opening the WebLink Web site. The Welcome Page tab enables you to customize the title of the page that will be displayed in the Web browser and the text that introduces users to the WebLink site. You can choose whether or not you want to display the Quick Search, add Bookmarks, add Search Forms, or do a combination of these. For example, if you want users to be able to access a specific document via a single-click rather than searching the entire repository for it, add a bookmark linking to that specific document to the Welcome Page and remove the Quick Search. If you want users to perform a date and entry name search, create a custom search form with these search types included, link it to the Welcome Page, and remove the Quick Search.

Bookmarks and a search form configured

Welcome page with the bookmarks and search form displayed

Navigation

You can customize whether you want links to the Welcome Page, the Folder Browser, and/or the Search Pane displayed below the WebLink logo. These links can help users navigate quickly to certain sections of your WebLink site.

The Welcome Page, Folder Browser, and Search Pane links are configured in the Navigation tab.

The three links are displayed in WebLink.

Tune in next week for a preview of the remaining customization options of the new WebLink 8 Designer.

• Document Viewer
• Search Results
• Search Options

Laserfiche 8.1 includes many new features to help you manage and use your Laserfiche Servers and repositories. Several of those features are aimed at making administration easier and more powerful. This tip will explore two of the upcoming Laserfiche 8.1 administrative features.
Full story »

Building on the capabilities of Web Access 7 and incorporating the new additions to the full Laserfiche 8 Client, the new Web Access 8 also adds a mobile version of Web Access called Web Access Light.
Full story »

Knowledge Base Articles

LASERFICHE SERVER 8 HOTFIX: The Laserfiche Search Engine May Become Unstable When The lfword.idx File Is Greater Than 2 GB.
Fixed in updated versions of LFFTS.exe, LFFTSENG.dll, and QRcmd.exe (verion 8.0.2.855). This fix can be applied over your existing Laserfiche Server 8.0.2 installation.

ISSUE: Real-Time Lookup May Be Unexpectedly Slow On An Oracle 10.2 Database.

ISSUE: Snapshot May Use the Laserfiche Client’s Default Template Setting When Configured With No Default Template.

ISSUE: Images Retrieved Through the Laserfiche Capture Engine May Appear Rotated.

WEB ACCESS 8 HOTFIX: The Contents Pane May Become Blank After Refreshing Internet Explorer.
Fixed in an updated version of index.aspx (last modified on March 16, 2009). This fix can be applied over your existing Laserfiche Web Access 8.0.1 installation.

ERROR: A “Service ‘Laserfiche Audit Trail Reporting Service 8.0′ (LFAUDIT) failed to start.” Error Occurs When Installing Laserfiche Audit Trail.

ISSUE: You Are Unable To Add An Entry To The Web Access 8 Configuration Page.

ERROR: A “No response received from the server. [780]” Error Occurs When Connecting To Your Laserfiche Repository.

ERROR: A “You do not have permission to run reports on any audit data.” Error Occurs When Loading the Audit Trail Reporting Web Site.

LASERFICHE SERVER 8 HOTFIX: The Laserfiche Search Engine May Become Unstable When Indexing Large Search Catalogs.
Fixed in updated versions of LFFTS.exe (version 8.0.2.840) and QRcmd.exe (version 8.0.2.840). These fixes can be applied over your existing Laserfiche Server 8.0.2 installation.

LASERFICHE SERVER 8 HOTFIX: A “TextProvider.exe - Application Error” Error Occurs When Indexing.
Fixed in an updated version of TextProvider.exe (version 8.0.2.839). The fix can be applied over your existing Laserfiche Server 8.0.2. installation.

ISSUE: The Laserfiche 8 Migration Wizard May Set Trustees to Audit According to “Selected events” Instead of “Group membership.”

HOW TO: Creating Event Trace Logs For Laserfiche 8.

LASERFICHE SERVER 8 HOTFIX: Laserfiche Client Programs May Become Unresponsive When Connecting To Repositories With A Large Number of Volumes.
Fixed in an updated version of cr.dll (version 8.0.2.839) and lfs.exe (version 8.0.2.839). This fix can be applied over your existing Laserfiche Server 8.0.2 installation.

ISSUE: The Start Page For Published Repositories May Display That It Is Registered To “Demo License.”

ISSUE: Laserfiche Scanning May Be Slow On Computers With No Internet Connection.

ISSUE: Real-Time Lookup May Be Unable To Connect To Oracle Databases When Quick Fields Is Installed On A 64-bit Edition of Windows.

Papers

Iniciación Rápida para Web Access.
Web Access es una aplicación Web ASP.NET 2.0 que le permite almacenar, organizar y acceder a la información de su organización usando un buscador Web.

Setting Up Kerberos for Web Access 8 on IIS7.
This paper discusses how to implement Kerberos delegation for Web Access 8 in a Windows Server 2008 domain.

Coming Soon in Laserfiche Quick Fields 8!
A preview of the new and improved features coming soon in Quick Fields 8.