Support Archive

Tech Tip: Workflow 8.3—Coming Soon!

Highlights include: 30 new activities, Common Searches Pane, a Workflow Administration Console and more!

November 21st, 2011 by UserEducation UserEducation is a Laserfiche staff member

We are excited to announce that Workflow 8.3 is nearing release. This version of Workflow has a multitude of new features and functionality to help you streamline your business processes. Full story »

Tech Tip: Saved Column Profiles in Laserfiche

Laserfiche 8.3 introduces saved column profiles, which allow users to save their column layout and quickly apply it to a folder later.

November 15th, 2011 by UserEducation UserEducation is a Laserfiche staff member

When working in the Laserfiche Client, users can customize the columns displayed for them within a particular folder in the repository in order to display exactly the information they need in that folder. Full story »

New Support Materials

Check out the new Knowledge Base articles posted this month to the Laserfice Support Site.

November 15th, 2011 by UserEducation UserEducation is a Laserfiche staff member

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Tech Tip: Web Access Metadata Viewer

Web Access 8.3 introduces an updated Metadata Viewer that allows you to view and edit metadata more efficiently due to its full-page view.

November 14th, 2011

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Tech Tip: Three Questions KB Articles Can Solve

Chances are, you’ve used these Knowledge Base articles in the past. But it’s worth a reminder to keep them handy or bookmarked as your first aids in keeping your customers up-to-date and running smoothly.

November 7th, 2011 by UserEducation UserEducation is a Laserfiche staff member

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Tech Tip: Workflow 8.3 Preview – Organizing Your Starting Rules

The Rule Manager now has two modes, one that organizes starting rules by workflow and type and another that allows you to search for starting rules.

October 31st, 2011

Workflow 8.3 allows you to organize and search your starting rules, making it easy to find and edit the starting rule you are looking for. Full story »

Tech Tip: Saved Column Profiles in Laserfiche 8.3

When working in the Laserfiche Client, users can customize the columns displayed for them within a particular folder in the repository in order to display exactly the information they need in that folder.

October 24th, 2011 by UserEducation UserEducation is a Laserfiche staff member

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Tech Tip: Searching for Multiple Value Fields

Multiple value fields enable you to store more than one value per field in Laserfiche 8.

October 20th, 2011 by UserEducation UserEducation is a Laserfiche staff member

With Laserfiche 8 came multiple value fields, which enable you to store more than one value per field.

For example, if you have two people who authored a document in your repository, you can add them both as authors of the document in the same Author field. You can also perform a variety of different multiple value field searches using the advanced search syntax. To access the Advanced Search syntax, select Advanced from the Customize Search menu in the Laserfiche Client, and select Include advanced search criteria in query to type in the text box. Full story »

New Support Materials

October 20th, 2011 by UserEducation UserEducation is a Laserfiche staff member

Knowledge Base Articles

Tech Tip: Searching for Multiple Value Fields

October 10th, 2011 by UserEducation UserEducation is a Laserfiche staff member

With Laserfiche 8 came multiple value fields, which enable you to store more than one value per field. Full story »

Tech Tip: Workflow 8.3 Preview – Finding and Using Information About Users in a Group

The new Find Group and For Each User activities retrieve information about members of a group and make that information available to other activities.

October 3rd, 2011 by UserEducation UserEducation is a Laserfiche staff member

Workflow 8.3 provides an easy way to send personalized e-mails or documents to each member of a group. Full story »

Tech Tip: Encrypting Briefcases in Laserfiche 8.3

Ensure that no one can open your briefcase without a password.

September 26th, 2011 by UserEducation UserEducation is a Laserfiche staff member

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Tech Tip: Laserfiche Search Connector for Windows 7

Search your repository from any network computer without visiting your Web Access site first

September 19th, 2011 by UserEducation UserEducation is a Laserfiche staff member

Web Access 8.1 introduced the Laserfiche Search Connector for Windows 7, which gives users the ability to search for entries in their repository using the Windows Explorer search bar. By doing so, you can search your repository from any network computer without visiting your Web Access site first. Moreover, it provides a search interface with which you might already be familiar.

Full story »