Support Archive

Tech Tip: Rotating Annotations in Laserfiche 8.2

Learn how to orient your annotations in Laserfiche 8.2 to align with the text.

April 11th, 2011 by UserEducation UserEducation is a Laserfiche staff member

In Laserfiche 8.2, you can specify a direction for textbox, callout, strikethrough and underline annotations. You can orient your annotation left to right, right to left, top to bottom or bottom to top. Full story »

Tech Tip: Make Our Software and Support Better

This week’s tech tip provides ways for users to contribute feedback on our products and support materials.

March 28th, 2011 by UserEducation UserEducation is a Laserfiche staff member

Laserfiche is making every effort to gather feedback on the products and support materials we offer, and there are a variety of ways you can give us your ideas and feedback. Full story »

Tech Tip: How to Work with Your Activity Toolbox in the Workflow 8.2 Beta

This Tech Tip highlights the new Activity Toolbox features in Workflow 8.2 Beta.

March 21st, 2011 by UserEducation UserEducation is a Laserfiche staff member

The Workflow 8.2 Beta boasts 31 new activities, for a total of 63 activities in your toolbox. While these activities offer valuable and exciting functionality, scrolling through them to find the one you want can be tedious. Fortunately, the toolbox offers several new ways to find and organize activities. Full story »

Tech Tip: Forcing Execution of Active Directory Subscriptions in License Manager 8.2

Learn how to force your Active Directory subscriptions to run at a given time to ensure information is current.

March 16th, 2011 by UserEducation UserEducation is a Laserfiche staff member

Laserfiche License Manager is a tool that administrators of Laserfiche Rio installations can use to manage the user licenses. With Active Directory subscriptions, administrators can automate allocation of named and device licenses. Full story »

Tech Tip: Preview of New Data Activities in Workflow 8.2 Beta

New data activities in Workflow 8.2 Beta make business processes more efficient.

March 7th, 2011 by UserEducation UserEducation is a Laserfiche staff member

Workflow 8.2 Beta introduces new data activities that enable Workflow to retrieve, query and update information in a data source such as Microsoft SQL Server or Oracle Database. Full story »

Tech Tip: Custom Quick Searches in Web Access

How to configure a custom Quick Search to make frequently used searches easier to access.

February 28th, 2011 by UserEducation UserEducation is a Laserfiche staff member

If you want to make frequently used searches easier to access, learning how to configure a custom Quick Search is a great way to start. It enables you to use advanced search syntax to add your everyday searches to the Quick Search bar for instant access, saving you from having to configure the search in the search pane each time you want to run it. After creating a custom Quick Search, you can select it from the Quick Search bar and enter search terms, making you and your searches more efficient. Full story »

Tech Tip: Using the Thumbnail Pane to Modify and Create Documents

The Thumbnail Pane allows you to work with pages in a variety of ways

February 21st, 2011 by UserEducation UserEducation is a Laserfiche staff member

In Laserfiche Client 8, the Thumbnail Pane provides more than just a bird’s-eye view of your document pages—it also allows you to work with these pages in a variety of ways, including rotating, copying, deleting, and moving pages within a single document or even between other existing and new documents. In this week’s Tech Tip, we’ll walk you through the steps for performing these simple, yet vital actions.
Full story »

Tech Tip: Support Site Redesign

Laserfiche gathers user feedback about the Support Site and highlights several important features

February 14th, 2011 by UserEducation UserEducation is a Laserfiche staff member

Did you know?

Laserfiche is in the process of gathering user feedback about the Laserfiche Support Site as preparation for a redesign (to offer your input, see below). As we plan for the future, we wanted to highlight a few features that you might not know exist—and that will be presented more prominently in the new design! Full story »

Tech Tip: Using Laserfiche Rio in a Virtual Environment

Configure multiple VMs to run Laserfiche

February 7th, 2011 by UserEducation UserEducation is a Laserfiche staff member

Laserfiche Rio is the optimum tool for virtualization, as it supports both virtual high-availability solutions and the ability to create unlimited virtual Laserfiche environments. Full story »

Tech Tip: Using Tokens in List Fields

Make fields faster to set and ensure values are valid

January 31st, 2011 by UserEducation UserEducation is a Laserfiche staff member

List fields provide users with a drop-down list of items to choose from when assigning an entry metadata. Because the items are pre-defined, the user doesn’t have to type any text, which makes the field faster to set and ensures the value is valid. Full story »

Tech Tip: Managing Multiple Sample Images in Quick Fields 8

Add sample images to a session without scanning a large number of documents

January 24th, 2011 by UserEducation UserEducation is a Laserfiche staff member

In Quick Fields, you can add sample images to a session and use them to test and refine the configuration of processes without actually needing to scan a large number of documents. You can use multiple sample images to test processes that run on different pages, or to test a process on more than one example document. Full story »

Tech Tip: Tag Watermarks in Laserfiche 8.2

Explore the watermark feature enhancements in Laserfiche 8.2

January 17th, 2011 by UserEducation UserEducation is a Laserfiche staff member

Laserfiche 8.2 introduces many new features aimed at making administration easier and more powerful. This Tech Tip explores enhancements to the watermark feature. Full story »

Tech Tip: Filters and Custom Views in the Laserfiche 8.2 Administration Console

Filter information in the Admin Console to focus on particular items and save your favorite filters as custom views

January 3rd, 2011 by UserEducation UserEducation is a Laserfiche staff member

When you are administering a large Laserfiche installation, there is a lot of information in the Laserfiche Administration Console. In Laserfiche 8.2, you can filter this information to focus on particular items. In many cases, you can also save your favorite filters as custom views, so you can work with them again without needing to re-create the filter. Full story »