We’re proud to announce the twelve organizations who will be receiving Run Smarter Awards at the 2010 Laserfiche Institute Conference.

Please join us as we congratulate this year’s winners: the City of Norfolk, VA; Collin County, TX; the Texas Medical Board; the State of Guerrero, Mexico; the Central Contra Costa Sanitary District; the Elk River Police Department; La Porte County, IN; Texas A&M University – Corpus Christi; the Los Angeles County Office of Education; Spindletop MHMR; Cambridge Financial Group; and RMS Company.
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“Yella” is Arabic for “Come on, let’s go!”—and that’s exactly the attitude last month’s Third Annual Laserfiche International Conference inspired in the 150 attendees from Europe, Africa, Asia and the Pacific Region who were eager to learn how they could maximize the value of Laserfiche to their organizations.

The Laserfiche International Conference returned for the second year in a row to Beirut, Lebanon, co-hosted by Laserfiche and Middle East and North Africa Laserfiche distributor BMB sal. It offered four tracks personalized to the needs of users, administrators, developers and resellers with hands-on labs and product overviews covering every aspect of Rio enterprise content management and Avante business process management. “Last year, we had just two tracks, so doubling the tracks this year made a huge difference. All the attendees were impressed,” says BMB Sales Manager Roula Chehab. “There was a chance to learn more as they got divided into smaller groups. Attendees also liked how diverse the demonstrations and topics covered in the labs and lectures were.”
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In response to growing demand from our global user community, we’ve launched the Laserfiche Certified Professional Program, which is designed to provide a convenient and affordable way for you and your colleagues to increase your content management expertise and advance your careers. Building on our long tradition of providing solutions that are easy to deploy, easy to administer and easy to use, the program gives you an easy way to extend your knowledge of Laserfiche, with both online and in-person training options.
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Didn’t make the November 16th Early Bird deadline to register for the Laserfiche Institute Conference? Don’t worry – we’ve extended Early Bird registration for two weeks, so you have extra time to take advantage of preferred pricing!
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Laserfiche is pleased to announce the release of the English version of Web Access 8.1. This release includes enhancements and fixes for Web Access 8, a variety of new features and support for the Laserfiche 8.1 Server. Full story »

Laserfiche is pleased to announce the release of Laserfiche Plus 8.1 in Arabic, Chinese (Simplified and Traditional), English, French, Italian, Portuguese (Brazilian), Spanish and Vietnamese. This release supports Laserfiche 8.0.2 and later. Plus 8.1 includes performance enhancements and new features that provide more options for how to publish and which components of documents are available in the Viewer.
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We are pleased to announce the release of the Audit Trail 8.1 (Web Reporter) Language Pack. It performs best in IE 8 or Firefox 3.5 plus respective Multilingual User Interfaces, but it’s also compatible with other browsers of other languages.
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Web Access 8.1 has improved the way users can search by template and list fields.

The Template search type has been updated to display fields associated with a template when selecting it from the template drop-down list. This allows users to not only search by assigned template, but also appropriate fields. Full story »

Knowledge Base Articles

WEB ACCESS 8.1 HOTFIX: List of Changes for Web Access 8.1 Hotfix 1012381.
Fix included in a Windows Installer patch file (LFWA1012381.msp). This fix can be applied over your existing Web Access 8.1 installation.

WEB ACCESS 8.0.1 HOTFIX: List of changes for Web Access 8.0.1 Hotfix 1012382.
Fix included in a Windows Installer patch file (LFWA1012382.msp). This fix can be applied over your existing Web Access 8.0.1 installation.

LASERFICHE 8.1 FRENCH LANGUAGE PACK HOTFIX: List of Changes for Version 8.1.0.545 of the French Language Pack for Laserfiche 8.1.1.
This fix includes an updated installation package. The updated language pack can be applied over your existing Laserfiche 8.1.1 client with the 8.1.0 French Language Pack.

ISSUE: Plus 8.1 May Not Send E-mail Notifications When Publishing From The Command-Line.

ERROR: A “Windows Installer returned ‘1638′.” Error Occurs When Launching the Laserfiche 8 Installation Package To Upgrade an Existing Installation.

ISSUE: An “Unable to read locations data from source database” Error Occurs When Migrating a Laserfiche 6.1x Database with the Laserfiche 8.1.1 Migration Wizard.

ERROR: An Internet Explorer Warning Message Displays in the Fields Tab of the Import to Laserfiche Dialog Box When Using the Send to Laserfiche Option from Microsoft Outlook.

ISSUE: Launching a Published Plus 8 Repository Prompts for a User Name and Password Even Though The Repository Is Not Encrypted.

LASERFICHE 8.1.1 HOTFIX: Audit Data Migration May Be Unexpectedly Slow.
Fixed in an updated version of the Laserfiche 8 Migration Wizard (version 8.1.1.602). The article includes an updated version of the migration wizard installation package.

ERROR: A “Bad response received from the server. [781]” Error Occurs When Viewing a Laserfiche Server 8.1.1 Recycle Bin With Laserfiche Client 8.1.0.

ERROR: A “The parameter is out of range or too long. [9020]” Error Occurs When Modifying Field Values on Multiple Selected Documents.

INFO: Laserfiche 8 Compatibility Information For Windows 7.

ERROR: A “Bad response received from the server [781]” Error Occurs When Browsing Laserfiche and BitDefender Total Security 2010 Is Installed.

INFO: List of Changes for Web Access 8.1.

ISSUE: Release Notes for Web Access 8.1.

ERROR: A “500 - Internal server error.” Error Occurs When Printing to PDF with WebLink 8.

ISSUE: Release Notes for the Laserfiche Audit Trail 8.1 (Web Reporter) Language Packs.

LASERFICHE SERVER 8.1.1 HOTFIX: List of Changes for Laserfiche Server 8.1.1.
Fixed in an updated version of cr.dll (version 8.1.1.606). The fix can be applied over your existing Laserfiche Server 8.1.1 installation.

FIX: List of Changes for Plus 8.1.

ISSUE: Release Notes For Plus 8.1.

Papers

Upgrading to Laserfiche Avante.
This guide will walk you through the process of upgrading from a Laserfiche Team or United installation and setting up your named users and devices.

Laserfiche Avante Frequently Asked Questions.
This paper addresses the most common questions asked about Laserfiche Avante, and is split into three sections: Avante Basics, Named User and Device Licensing, and WebLink and Public Portal Licensing.

Upgrading to Laserfiche Rio.
This guide will walk you through the process of upgrading from a Laserfiche United installation to a Laserfiche Rio, regardless of how many or how few installed products you have.

Audit Trail 7.2.1 to 8.1 Event Changes.
The release of Laserfiche 8.1 introduced new functionality for Audit Trail to monitor. This paper lists and describes the new events tracked by Audit Trail 8.1 as well as any event name changes between Audit Trail 7.2.1 and 8.1.

Web Access 8.1 New Features Quick Reference Guide.
This paper provides a brief overview of the important new features in Web Access 8.1.

Laserfiche Web Access 8.1 Installation Guide.
This paper will guide you through the process of installing Web Access 8.1.

Working with Documents, Folders, and Shortcuts in Web Access 8.1.
A detailed guide to working with documents, folders, and shortcuts in the Folder Browser and Document Viewer.

Searching in Web Access 8.1.
This paper gives a detailed overview of searching in Web Access 8.1. Topics covered include the new search pane, search types and much more.

Videos

Laserfiche Quick Fields 8 Guided Help - Creating a Session.
This video provides a detailed overview of creating a Quick Fields 8 session. Designed for new users, it covers everything from using a session creation wizard, to setting up your session’s Identification and Page Processing stages, to testing your new session.

Laserfiche Quick Fields 8 Guided Help - Pattern Matching Process.
The Pattern Matching process in Quick Fields 8 extracts a pattern of text from various parts of a session and, if necessary, reformats it. The extracted text can be used to define the document’s properties, such as its name or field values. In this video, we will explore how to use this process.

Laserfiche Quick Fields 8 Guided Help - Barcode Process.
The Barcode process in Quick Fields 8 extracts data from a scanned document’s barcode and makes it available to your session. In this video, we will explore how to use this process.

Several school districts on the eastern side of the Twin Cities agreed they all needed a document management system to handle a massive backlog of student files. “All of us wanted Laserfiche, but none of us had the budget for it—so we figured out a way we could all buy it and use it,” says Kristine Carr, Administrative Services Director at NE Metro 916 Intermediate School District. After a year’s worth of meetings between business managers, four public school districts (NE Metro 916, North Branch Area, Roseville Area and Stillwater Area) had hammered out a plan to share in the cost of a single system that would serve as an enterprise standard.
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Thinking about upgrading to Avante? Want to expand from document management to workflow and business process management functionality? Now’s the time!
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Early registration for the 2010 Laserfiche International Conference January 11-13 at the LAX Hilton is now open. Register before November 16 and save $200 per person!
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We are pleased to announce the release of Laserfiche 8.1.1. This release of Laserfiche includes updates to the Server, Client, Scanning, Snapshot, PhotoDocs, Audit Trail and the Migration Utility.
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We are pleased to announce the release of Quick Fields 8.0 French, Arabic and Portuguese Language Packs.

These language packs include the French, Arabic and Portuguese components for Quick Fields and Quick Fields Agent 8.0.1. They perform best in the French, Arabic and Portuguese operating systems, but are also compatible with operating systems of other languages.
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To keep up with popular demand, we’ve scheduled new dates for two of our most popular Webinars, “Collaborative Case Management for Government = ECM+BPM” and “Data Governance – Structure for Organizational Complexity = ECM+BPM.”
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