The Northeast Virtual User Group held its inaugural meeting earlier this month – and it’s already inspired at least one Laserfiche user to start her own user group!

The first-ever online regional user group attracted nearly 30 attendees from the New York, Vermont, New Hampshire, Maine, Massachusetts, Rhode Island, Connecticut, and New Jersey areas eager to learn more about Laserfiche—and how to start their own local user groups.
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Many of you didn’t have time to take advantage of last quarter’s Avante upgrade promotion before it ended. If you didn’t have time to get an Avante upgrade into your budget cycle, don’t worry – there’s still a chance to take advantage of Avante’s expanded functionality and bring the benefits of workflow and business process management to your organization.
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If you weren’t able to test for certification at the conference, online training for the Laserfiche Administration I Certification is now available.

The Laserfiche Administrator I Certification is the first of six online training modules to be offered through the Certified Professional Program.
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Looking for an opportunity to learn what’s new with Laserfiche—without leaving your office? Check out one of our five new Webinars, offered at times convenient to your schedule.
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“Building an Information Foundation,” an article from Government Technology’s Public CIO magazine, is now available for download. This article, written by Laserfiche Director of Government Marketing Kimberly Samuelson, discusses why ECM is essential for information management.
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Laserfiche is pleased to announce the release of Laserfiche Workflow Suite 8.0.1, which includes the Workflow Server, Workflow Subscriber and Workflow Designer. This is a maintenance release that offers extensive bug fixes as well as performance enhancements.
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Laserfiche is pleased to announce the release of the Web Access 8.1 Language Pack. The Language Pack works with the English versions of Web Access 8.1 and SharePoint Integration 8.1 to provide the user interfaces in Arabic, Chinese (Simplified and Traditional), French, Italian, Portuguese (Brazilian), Spanish, and Vietnamese.
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We are pleased to announce the release of Quick Fields 8.0.1 Chinese (Simplified) and Chinese (Traditional) Language Packs. Both language packs include the components for Quick Fields and Quick Fields Agent 8.0.1 and work with the English version of these modules to provide a user interface in Chinese (Simplified or Traditional). They can be installed on top of the already released Quick Fields and Quick Fields Agent 8.0.1.
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When performing OCR (Optical Character Recognition) in the Laserfiche product suite, you can choose from several settings for speed or accuracy. This allows you to select the option that best suits the documents you are working with.
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Knowledge Base Articles

LASERFICHE 8.1.1 HOTFIX: List of Changes for DocumentComponents 8.1.1 Hotfix 1012514.
The fix includes version 8.1.1.641 of PdfExporter81.dll and DocumentProcessor81.dll. The fix can be applied over your existing Laserfiche 8.1.1 installation.
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The power of the Laserfiche Community was palpable at the “Empower 2010” Laserfiche Institute Conference last week as 1,200 Laserfiche users, administrators, IT professionals, developers, resellers, engineers and staff came together for three days of networking and knowledge sharing. As Laserfiche Founder and President Nien-Ling Wacker pointed out in her Monday keynote address “Agile ECM: The Clear Winner in a New Decade,” 2009 may have been a tough year economically, but it’s at times like these that the Laserfiche Community really shines.
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Despite the economic downturn and heightened security for travel, customer attendance at the 2010 Laserfiche Institute Conference was up 54% over last year. But don’t worry – even if you missed the 2010 Laserfiche Institute Conference, or if you want to relive all the fun of last week’s conference, you can watch the video highlights online!
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Laserfiche is proud to congratulate 20 of our customers for being named among the most advanced digital cities in America by the Center for Digital Government and Digital Communities magazine. We’re proud that Laserfiche contributed to these cities’ success.
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While they were at the 2010 Laserfiche Institute Conference, 2009 Run Smarter Winners Collin County TX, RMS and LaPorte County, IN, were all interviewed for ebizQ podcasts. You won’t want to miss what our award winners have to say about how Laserfiche ECM has helped them succeed!
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Are you interested in joining a User Group for your area, industry, or profession? If so, you can visit the Laserfiche Support Site and post about yourself in the User Groups Forum. By posting who you are, what you do and where you’re located, you’ll be able to connect with other like-minded users. There are benefits available for everyone, regardless of your skill level and interest level.
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