UserNews Archive

Congratulations to our 2008 Run Smarter Winners

We’re proud to announce the eight organizations who will be receiving Run Smarter Awards at the 2009 Laserfiche Institute Conference.

November 11th, 2008

We’re proud to announce the eight organizations who will be receiving Run Smarter Awards at the 2009 Laserfiche Institute Conference.

Please join us as we congratulate this year’s winners: the City of Lynwood, CA; Thurston County, WA; the City of Okotoks, AB; BC Biomedical; Berger Financial Group; Texas A&M University; Jamestown, NY, Public Schools; and the Minneapolis Star Tribune.

We’d like to thank everyone who submitted nominations for this year’s award—and we’d like to invite you to join us at the Conference January 12-14 in Los Angeles to congratulate this year’s winners.
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On the Scene at ARMA 2008: Records Managers Take Over Sin City

Attendees at ARMA 2008 saw the Laserfiche-SharePoint Integration and heard the success stories of Laserfiche users.

November 11th, 2008

What happens in Vegas doesn’t have to stay in Vegas. That was the attitude of the 3000-plus attendees at the 2008 ARMA International’s Conference and Expo last month at the Las Vegas Convention Center—especially the ones who made their way to the Laserfiche booth. . . Full story »

Inspired Intensity: Laserfiche International Conference, Beirut, Lebanon

Over 150 users and resellers from all over the Middle East attended the 2nd Annual Laserfiche International Conference.

November 11th, 2008

Over 150 users and resellers from all over the Middle East attended the 2nd Annual Laserfiche International Conference, held this year at the seaside Movenpick Hotel and Resort in Beirut, Lebanon. . . Full story »

Laserfiche Users Share Their Success Stories

Did you know that new customer stories are regularly posted to the Laserfiche News Portal? If you haven’t been keeping up, here’s what you’ve been missing.

November 11th, 2008

Did you know that new customer stories are regularly posted to the Laserfiche News Portal? If you haven’t been keeping up, here’s what you’ve been missing:

Don’t forget that you can get all new stories delivered directly to your e-mail account by signing up for e-mail updates.

If you’d like to suggest your organization as a subject for a GME, GFP or a success story, please leave a comment on this post or contact Melissa Henley at melissa.henley@laserfiche.com.

Conference Update: Come Visit the Office Hours Room

The Laserfiche Office Hours room is your one-stop-shop for questions about all things Laserfiche and Laserfiche Institute Conference.

November 11th, 2008

The Laserfiche Office Hours room is your one-stop-shop for questions about all things Laserfiche and Laserfiche Institute Conference. Technical experts will be there throughout the conference—during every class session and over a portion of the lunch hour—to answer any question you have, from the most basic to advanced. Support and Presales engineers will staff the room throughout the day, and you’ll be able to access a Laserfiche virtual machine to find out more about specific functions, features, and configurations.

In addition, Laserfiche experts will be able to answer your logistics questions about the conference itself, including which classes would suit you best and if you can change your selections at the last minute. Stop by, grab a cup of coffee, and chat with us in an informal setting. We’ll do our best to answer all your questions!

New Workflow Promotion Announced

From now until 12/31/08, Laserfiche is offering a new Workflow promotion which includes 10% off Workflow and 10% off all Workflow users.

November 11th, 2008

From now until 12/31/08, Laserfiche is offering a new Workflow promotion which includes:

  • 10% off Workflow, a savings of $1,500.
  • 10% off all Workflow users, a savings of $30 per user.

This new promotion gives you the perfect opportunity to move your Laserfiche system from solely storage and retrieval to a true enterprise application.

Curious about Workflow? Check out the Workflow training videos and tech papers available on the Support Site.

Training Videos:

Tech Papers:

For more information on this promotion, or to add Workflow to your Laserfiche system, please contact your reseller.

Web Access 8.0.1 Released

Web Access 8.0.1 is ready to ship and available for download from the Support Site.

November 11th, 2008

Web Access 8.0.1 is ready to ship and available for download from the Support Site.
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Laserfiche Client 8.0.1 Spanish Language Pack Released

November 11th, 2008

Please welcome the Laserfiche Client 8.0.1 Spanish Language Pack, the newest member of the Laserfiche product family.

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Toolkit 8 Released and Ready for Download

Using the Toolkit, you can create your own customized Laserfiche scripts and programs, integrate with third-party applications, and control the Laserfiche client itself.

November 11th, 2008

Toolkit 8 has been released and is now ready for download from the Support site.

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New Support Site Materials

These materials have just been added to the Support Site.

November 11th, 2008

Knowledge Base Articles

Papers

Videos

Tech Tip: When One Records Series isn’t enough

Instead of always moving through their life-cycles in a perfectly linear order, external events often occur that change how a record should be dealt with.

November 10th, 2008

Instead of always moving through their life-cycles in a perfectly linear order, external events often occur that change how a record should be dealt with. For example, in many cases criminal records for juveniles must be retained for X years, or until the juvenile turns 18. In this scenario, records have two possible retention schedules, depending on whether an external event (the juvenile’s 18th birthday) takes place. A records management system must be flexible enough to take into account this type of either/or logic. Versions 7.2 or later of Laserfiche Records Management Edition (RME) are able to do just that.

When creating a retention schedule in the Laserfiche Administration console, select the Alternate Instructions tab, where you can define an external event and an alternate retention schedule (the alternate retention schedule must already be created).

During a record’s life-cycle, if you specify that an alternate event has taken place, Laserfiche will use the alternate retention schedule for the record in question.

To specify that an alternate event has taken place, select a record folder in the Laserfiche Client, select the Records drop-down item in the menu bar, and select Record Management. In the Record Management dialog box, select the Alt. Retention node, then click Set Event. Define a date for the event. This will trigger the alternate retention schedule to take effect.

Note: Setting an alternate event date changes a record’s final disposition eligibility, but has no effect on a record’s cutoff eligibility. You can define an alternate event date before a record is cutoff or after.

This example points to the overall flexibility that RME provides when dealing with records that have complex life-cycles.

New Support Site Materials

These publications are now available on the Support Site.

October 14th, 2008

Papers

Videos

Knowledge Base Articles

Tech Tip: Web Access 8 Delivers Features You Won’t Find Anywhere Else

October 14th, 2008

Building on the capabilities of Web Access 7 and incorporating the new additions to the full Laserfiche 8 Client, the new Web Access 8 also adds a variety of unique new features, each of which is explained below: . . Full story »

Use Laserfiche to Do More With Less

In the current economic climate, are you wondering how your Laserfiche system can help you save money?

October 14th, 2008

In the current economic climate, you may be wondering how your Laserfiche system can help you save money and work more efficiently. Here are some examples of Laserfiche users who’ve moved beyond storage and retrieval to use their systems to save time, money and resources.

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October GME: Okotoks, AB is Keen to Go Green

October 14th, 2008

This month’s Global Municipal Exchange is on Okotoks, AB. Nestled along the Sheep River Valley in the heart of the Alberta Foothills, the town of Okotoks is the second-fastest growing community in Canada, with a 46% growth rate since 2001.

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