UserNews Archive

“Reinvesting in Our Own Students”

Joining with other Minnesota schools to purchase Laserfiche, NE Metro Intermediate School District 916 finds an even more resourceful way to staff it

October 20th, 2009

ne-metroSeveral school districts on the eastern side of the Twin Cities agreed they all needed a document management system to handle a massive backlog of student files. “All of us wanted Laserfiche, but none of us had the budget for it—so we figured out a way we could all buy it and use it,” says Kristine Carr, Administrative Services Director at NE Metro 916 Intermediate School District. After a year’s worth of meetings between business managers, four public school districts (NE Metro 916, North Branch Area, Roseville Area and Stillwater Area) had hammered out a plan to share in the cost of a single system that would serve as an enterprise standard.
Full story »

Now’s the Time to Upgrade to Avante

This quarter, we are featuring a special promotion for our existing Team and United customers with an equal dollar upgrade for Avante.

October 20th, 2009

Thinking about upgrading to Avante? Want to expand from document management to workflow and business process management functionality? Now’s the time!
Full story »

2010 Laserfiche Institute Conference Registration Now Open

Register before November 16 and save $200 per person!

October 20th, 2009

Early registration for the 2010 Laserfiche International Conference January 11-13 at the LAX Hilton is now open. Register before November 16 and save $200 per person!
Full story »

Laserfiche 8.1.1 Released

Laserfiche 8.1.1 includes updates to the Server, Client, Scanning, Snapshot, PhotoDocs, Audit Trail and the Migration Utility.

October 20th, 2009

We are pleased to announce the release of Laserfiche 8.1.1. This release of Laserfiche includes updates to the Server, Client, Scanning, Snapshot, PhotoDocs, Audit Trail and the Migration Utility.
Full story »

Quick Fields 8.0 French, Arabic and Portuguese Language Packs Released

These language packs work with the English version of Quick Fields and Quick Fields Agent 8.0.1 to provide user interface in French, Arabic or Portuguese.

October 20th, 2009

We are pleased to announce the release of Quick Fields 8.0 French, Arabic and Portuguese Language Packs.

These language packs include the French, Arabic and Portuguese components for Quick Fields and Quick Fields Agent 8.0.1. They perform best in the French, Arabic and Portuguese operating systems, but are also compatible with operating systems of other languages.
Full story »

New Dates of Popular Webinars Scheduled

We’ve scheduled new dates for two of our most popular Webinars, “Collaborative Case Management for Government = ECM+BPM” and “Data Governance - Structure for Organizational Complexity = ECM+BPM.”

October 20th, 2009

To keep up with popular demand, we’ve scheduled new dates for two of our most popular Webinars, “Collaborative Case Management for Government = ECM+BPM” and “Data Governance – Structure for Organizational Complexity = ECM+BPM.”
Full story »

Have You Integrated Your Laserfiche System with Microsoft SharePoint?

We’re interested in hearing from members of the Laserfiche community who have integrated Laserfiche with Microsoft SharePoint.

October 20th, 2009

We’re interested in hearing from members of the Laserfiche community who have integrated Laserfiche with Microsoft SharePoint. If you have, and you’re willing to talk to us about it, please contact Melissa Henley at melissa.henley@laserfiche.com or (562) 988-1688 x230, or leave a comment on this post. Thanks!

Tech Tip: Custom Keyboard Shortcuts in Quick Fields 8

In Quick Fields 8, you can customize keyboard shortcuts by either changing the keys associated with actions or creating shortcut keys for actions that don’t already have them assigned.

October 20th, 2009

Quick Fields offers keyboard shortcuts for most of the frequently used actions. This is helpful for quickly working through large numbers of documents or settings. In Quick Fields 8, you can customize keyboard shortcuts by either changing the keys associated with actions or creating shortcut keys for actions that don’t already have them assigned. For example, you could create custom keyboard shortcuts to jump to the first or last document in the Revision Pane. Full story »

New Support Materials

New Knowledge Base articles, technical white papers and videos posted to the Support Site this month.

October 20th, 2009

Knowledge Base Articles

INFO: Laserfiche Dongle Diagnostic Utility
.

ISSUE: Agenda Manager 8 May Not Save Changes Made To a Submitted Item’s Microsoft Office Attachment.

INFO: Modifying Certain Components of a Document Sends The Previous Versions of Those Components to the Recycle Bin.

QUICK FIELDS 8.0.1 HOTFIX: Unidentified Documents Sent to Laserfiche May Not Be Removed From The Session When Using Quick Fields Agent 8.
Includes updated versions of Laserfiche.QuickFields.Base.dll, BatchProcessor.Connection.dll, QFMigrator.exe, Laserfiche.QuickFields.Processes.dll, and Laserfiche.BatchProcessor.Processes.dll. The fix can be applied over your existing Quick Fields installation.

INFO: List of Changes for Laserfiche 8.1.1.

ISSUE: Release Notes for Laserfiche 8.1.1.

INFO: Differences In OCR Speed Optimization Options Between Laserfiche 8.0.x and Laserfiche 8.1.

ISSUE: Slow Performance In Laserfiche Client 8 When Using Windows 7 and ESET NOD32 Antivirus.

ERROR: A “The type initializer for ‘Laserfiche.SecureString’ threw an exception” Error Occurs When Loading Laserfiche Scanning 8.

Papers

Best Practices in Quick Fields 8.
This paper discusses how to use new features in Quick Fields 8 to process documents accurately and efficiently.

Optimizing Your Laserfiche Repository with Quick Fields 8
.
This paper describes how to automatically reprocess documents and reorganize your Laserfiche repository using Quick Fields 8. It covers new features for Laserfiche Capture Engine, document merging, and metadata management.

Extending Quick Fields 8: Scripting.
This paper explores the process of extending the functionality of Quick Fields 8 using the Script Editor. It is intended for advanced users who are familiar with VB.NET and/or C# and Quick Fields 8.

Videos

Laserfiche Quick Fields 8 Guided Help - Lookup Process.
The Lookup process in Quick Fields 8 retrieves information from a database and makes it available to your session. In this video, we will explore how to use this process.

Laserfiche Law and Order

Laserfiche helps turn trial testimony into made-for-TV high drama

September 24th, 2009

george_faderJudges are often not fond of challenging the status quo and paperwork has definitely set a precedent in America’s courthouses. But as electronic document management is moving into courthouses across the country, Laserfiche has been going Hollywood—turning trial testimony into made-for-TV high drama. Full story »

2010 Laserfiche Institute Conference Courses Posted

Visit the new Laserfiche Institute Conference forum where you can talk to Laserfiche staff about product-line courses, time-savers, workarounds and new features.

September 24th, 2009

Preliminary product and technical class lists for the 2010 Laserfiche Institute Conference have been posted to the Laserfiche Support Site Forum, in a new Laserfiche Conference topic where you can also ask general questions about the conference.

As we finalize our offerings, we’re eager to hear from you. Please let us know what courses you’re especially looking forward to and if you feel topics are missing from the lists. We’d also like to know what you’d like to see covered in our new “Hot Topics” series: product-line courses that will take you beyond tips and tricks to learn about top issues, time-savers, workarounds and new features.

Take a look at what we’ve got at the Laserfiche Institute Conference forum.

Laserfiche Rio License Manager 8.1 Released

Read about the new features in Rio 8.1 including support for Laserfiche Server 8.1, support for synchronization of named users with Windows Active Directory, and new language support.

September 24th, 2009

Laserfiche is pleased to announce the release of the Rio License Manager 8.1.

Notable Features in Rio License Manager 8.1 include:

  • Support for new features introduced in Laserfiche Server 8.1 : including support for assigning LDAP accounts as named users, use of Laserfiche Users as named users, and support for named users from multiple trusted domains.
  • Administration improvements: Support for synchronization of named users with Windows Active Directory. Support for moving the Rio license server to another computer through deactivation. Built in back-up support of the licensing database.
  • Localization: License Manager UI and installation now supports English, Spanish, French, Arabic, Portuguese, Vietnamese, Chinese – Traditional, and Chinese – Simplified.
Next steps:

  1. Download the updated Rio 8 deployment guide.  (Requires active RIO LSAP)
  2. Read the release notes for License Manager 8.1.
  3. Visit support.laserfiche.com for videos, forums, Knowledge Base articles, and more.
  4. Contact your reseller with any questions.

Quick Fields 8.0.1 Released

Read about the latest Quick Fields 8.0.1 enhancements such as improved Zone OCR, improved capture and configuration and Quick Fields Agent expanded scheduling options.

September 24th, 2009

Laserfiche is pleased to announce the release of Quick Fields 8.0.1. This maintenance release of Quick Field includes the full release version of the Scripting Kit as well as full support for Quick Fields Agent 8.0.1.

Quick Fields 8.0.1 enhancements include:

  • Zone OCR improvements: place a token in a multi-value field and each line of the captured zone automatically becomes a separate value. Custom character preferences can be set for letters, numbers or punctuation on a per-character basis.
  • Capture and Configuration improvements: search for documents – by path, field, token or text – and multi-select the results to store, delete or bookmark for later processing. Also create settings for whether to keep toolbar and pane layouts, custom keyboard shortcuts, process profiles, and Quick Fields options when importing or exporting sessions.
  • Quick Fields Agent Expanded Scheduling Options: Set schedules to run once, daily, weekly or monthly, or to specify an end date. Sessions can also be set to either scan, store, or scan and store. Multiple sessions can be prioritized and run at the same time.
  • Quick Fields Agent Expanded Reporting and Validation: allow global event viewer to easily check on errors and view a history of every scheduled session. Also session validation is available so Quick Fields Agent will not run into message prompts while processing.
  • Quick Fields Scripting Kit Release: includes nine hooks into Quick Fields processing where users can run custom scripts that can each add data, such as setting fields and tokens, to the document or page objects. Comes with a fully functional Visual Studio-like project with external references, organizational folders, and C# or VB autocomplete system. Multiple document interface and GUI provide feedback about the script status.
Next steps:

  1. Get more information about the release and download Quick Fields 8.0.1.
  2. Read about known issues for Quick Fields and Quick Fields Agent 8.0.1.
  3. See a list of changes for Quick Fields and Quick Fields Agent 8.0.1.
  4. Visit support.laserfiche.com for videos, forums, Knowledge Base articles, and more.
  5. Contact your reseller with any questions.

Quick Fields and Quick Fields Agent 8.0.1 Spanish Language Pack Released

The Quick Fields and Quick Fields Agent 8.0 Spanish Language Pack has been released.

September 24th, 2009

We are pleased to announce the release of Quick Fields and Quick Fields Agent 8.0 Spanish Language Pack. It is available on the Support Site and works on all Quick Fields add-ons.

  • This language pack includes the components for Quick Fields and Quick Fields Agent 8.0.1. It performs best in the Spanish operating system, but is also compatible with operating systems of other languages.
  • The language pack works with the English version of Quick Fields and Quick Fields Agent 8.0.1 to provide the user interfaces in Spanish. It can be installed on top of the already released Quick Fields and Quick Fields Agent 8.0.1.
Next steps:

  1. Download Quick Fields and Quick Fields Agent 8.0 Spanish Language Pack.
  2. Read about known issues for Quick Fields and Quick Fields Agent 8.0.1.
  3. Visit the Support Site at http://support.laserfiche.com for white papers, videos, forums, Knowledge Base articles, and more.
  4. Contact your reseller with any questions.

Have You Been Keeping Up with Our Laserfiche Blogs?

Read up on the latest Laserfiche blog activity about Laserfiche User Groups, regional training in Ghana, West Africa, and news from the Wisconsin Municipal Clerks Association Annual Convention.

September 24th, 2009

Laserfiche customers and staff regularly share their experiences and thoughts in our Laserfiche Luminary and Staff Blogs, posted on the Laserfiche News Portal. Haven’t been reading? Here’s what you’ve been missing! Full story »