UserNews Archive

Have You Integrated Your Laserfiche System with Microsoft SharePoint?

We’re interested in hearing from members of the Laserfiche community who have integrated Laserfiche with Microsoft SharePoint.

October 20th, 2009

We’re interested in hearing from members of the Laserfiche community who have integrated Laserfiche with Microsoft SharePoint. If you have, and you’re willing to talk to us about it, please contact Melissa Henley at melissa.henley@laserfiche.com or (562) 988-1688 x230, or leave a comment on this post. Thanks!

Tech Tip: Custom Keyboard Shortcuts in Quick Fields 8

In Quick Fields 8, you can customize keyboard shortcuts by either changing the keys associated with actions or creating shortcut keys for actions that don’t already have them assigned.

October 20th, 2009

Quick Fields offers keyboard shortcuts for most of the frequently used actions. This is helpful for quickly working through large numbers of documents or settings. In Quick Fields 8, you can customize keyboard shortcuts by either changing the keys associated with actions or creating shortcut keys for actions that don’t already have them assigned. For example, you could create custom keyboard shortcuts to jump to the first or last document in the Revision Pane. Full story »

New Support Materials

New Knowledge Base articles, technical white papers and videos posted to the Support Site this month.

October 20th, 2009

Knowledge Base Articles

INFO: Laserfiche Dongle Diagnostic Utility
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ISSUE: Agenda Manager 8 May Not Save Changes Made To a Submitted Item’s Microsoft Office Attachment.

INFO: Modifying Certain Components of a Document Sends The Previous Versions of Those Components to the Recycle Bin.

QUICK FIELDS 8.0.1 HOTFIX: Unidentified Documents Sent to Laserfiche May Not Be Removed From The Session When Using Quick Fields Agent 8.
Includes updated versions of Laserfiche.QuickFields.Base.dll, BatchProcessor.Connection.dll, QFMigrator.exe, Laserfiche.QuickFields.Processes.dll, and Laserfiche.BatchProcessor.Processes.dll. The fix can be applied over your existing Quick Fields installation.

INFO: List of Changes for Laserfiche 8.1.1.

ISSUE: Release Notes for Laserfiche 8.1.1.

INFO: Differences In OCR Speed Optimization Options Between Laserfiche 8.0.x and Laserfiche 8.1.

ISSUE: Slow Performance In Laserfiche Client 8 When Using Windows 7 and ESET NOD32 Antivirus.

ERROR: A “The type initializer for ‘Laserfiche.SecureString’ threw an exception” Error Occurs When Loading Laserfiche Scanning 8.

Papers

Best Practices in Quick Fields 8.
This paper discusses how to use new features in Quick Fields 8 to process documents accurately and efficiently.

Optimizing Your Laserfiche Repository with Quick Fields 8
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This paper describes how to automatically reprocess documents and reorganize your Laserfiche repository using Quick Fields 8. It covers new features for Laserfiche Capture Engine, document merging, and metadata management.

Extending Quick Fields 8: Scripting.
This paper explores the process of extending the functionality of Quick Fields 8 using the Script Editor. It is intended for advanced users who are familiar with VB.NET and/or C# and Quick Fields 8.

Videos

Laserfiche Quick Fields 8 Guided Help - Lookup Process.
The Lookup process in Quick Fields 8 retrieves information from a database and makes it available to your session. In this video, we will explore how to use this process.

Laserfiche Law and Order

Laserfiche helps turn trial testimony into made-for-TV high drama

September 24th, 2009

george_faderJudges are often not fond of challenging the status quo and paperwork has definitely set a precedent in America’s courthouses. But as electronic document management is moving into courthouses across the country, Laserfiche has been going Hollywood—turning trial testimony into made-for-TV high drama. Full story »

2010 Laserfiche Institute Conference Courses Posted

Visit the new Laserfiche Institute Conference forum where you can talk to Laserfiche staff about product-line courses, time-savers, workarounds and new features.

September 24th, 2009

Preliminary product and technical class lists for the 2010 Laserfiche Institute Conference have been posted to the Laserfiche Support Site Forum, in a new Laserfiche Conference topic where you can also ask general questions about the conference.

As we finalize our offerings, we’re eager to hear from you. Please let us know what courses you’re especially looking forward to and if you feel topics are missing from the lists. We’d also like to know what you’d like to see covered in our new “Hot Topics” series: product-line courses that will take you beyond tips and tricks to learn about top issues, time-savers, workarounds and new features.

Take a look at what we’ve got at the Laserfiche Institute Conference forum.

Laserfiche Rio License Manager 8.1 Released

Read about the new features in Rio 8.1 including support for Laserfiche Server 8.1, support for synchronization of named users with Windows Active Directory, and new language support.

September 24th, 2009

Laserfiche is pleased to announce the release of the Rio License Manager 8.1.

Notable Features in Rio License Manager 8.1 include:

  • Support for new features introduced in Laserfiche Server 8.1 : including support for assigning LDAP accounts as named users, use of Laserfiche Users as named users, and support for named users from multiple trusted domains.
  • Administration improvements: Support for synchronization of named users with Windows Active Directory. Support for moving the Rio license server to another computer through deactivation. Built in back-up support of the licensing database.
  • Localization: License Manager UI and installation now supports English, Spanish, French, Arabic, Portuguese, Vietnamese, Chinese – Traditional, and Chinese – Simplified.
Next steps:

  1. Download the updated Rio 8 deployment guide.  (Requires active RIO LSAP)
  2. Read the release notes for License Manager 8.1.
  3. Visit support.laserfiche.com for videos, forums, Knowledge Base articles, and more.
  4. Contact your reseller with any questions.

Quick Fields 8.0.1 Released

Read about the latest Quick Fields 8.0.1 enhancements such as improved Zone OCR, improved capture and configuration and Quick Fields Agent expanded scheduling options.

September 24th, 2009

Laserfiche is pleased to announce the release of Quick Fields 8.0.1. This maintenance release of Quick Field includes the full release version of the Scripting Kit as well as full support for Quick Fields Agent 8.0.1.

Quick Fields 8.0.1 enhancements include:

  • Zone OCR improvements: place a token in a multi-value field and each line of the captured zone automatically becomes a separate value. Custom character preferences can be set for letters, numbers or punctuation on a per-character basis.
  • Capture and Configuration improvements: search for documents – by path, field, token or text – and multi-select the results to store, delete or bookmark for later processing. Also create settings for whether to keep toolbar and pane layouts, custom keyboard shortcuts, process profiles, and Quick Fields options when importing or exporting sessions.
  • Quick Fields Agent Expanded Scheduling Options: Set schedules to run once, daily, weekly or monthly, or to specify an end date. Sessions can also be set to either scan, store, or scan and store. Multiple sessions can be prioritized and run at the same time.
  • Quick Fields Agent Expanded Reporting and Validation: allow global event viewer to easily check on errors and view a history of every scheduled session. Also session validation is available so Quick Fields Agent will not run into message prompts while processing.
  • Quick Fields Scripting Kit Release: includes nine hooks into Quick Fields processing where users can run custom scripts that can each add data, such as setting fields and tokens, to the document or page objects. Comes with a fully functional Visual Studio-like project with external references, organizational folders, and C# or VB autocomplete system. Multiple document interface and GUI provide feedback about the script status.
Next steps:

  1. Get more information about the release and download Quick Fields 8.0.1.
  2. Read about known issues for Quick Fields and Quick Fields Agent 8.0.1.
  3. See a list of changes for Quick Fields and Quick Fields Agent 8.0.1.
  4. Visit support.laserfiche.com for videos, forums, Knowledge Base articles, and more.
  5. Contact your reseller with any questions.

Quick Fields and Quick Fields Agent 8.0.1 Spanish Language Pack Released

The Quick Fields and Quick Fields Agent 8.0 Spanish Language Pack has been released.

September 24th, 2009

We are pleased to announce the release of Quick Fields and Quick Fields Agent 8.0 Spanish Language Pack. It is available on the Support Site and works on all Quick Fields add-ons.

  • This language pack includes the components for Quick Fields and Quick Fields Agent 8.0.1. It performs best in the Spanish operating system, but is also compatible with operating systems of other languages.
  • The language pack works with the English version of Quick Fields and Quick Fields Agent 8.0.1 to provide the user interfaces in Spanish. It can be installed on top of the already released Quick Fields and Quick Fields Agent 8.0.1.
Next steps:

  1. Download Quick Fields and Quick Fields Agent 8.0 Spanish Language Pack.
  2. Read about known issues for Quick Fields and Quick Fields Agent 8.0.1.
  3. Visit the Support Site at http://support.laserfiche.com for white papers, videos, forums, Knowledge Base articles, and more.
  4. Contact your reseller with any questions.

Have You Been Keeping Up with Our Laserfiche Blogs?

Read up on the latest Laserfiche blog activity about Laserfiche User Groups, regional training in Ghana, West Africa, and news from the Wisconsin Municipal Clerks Association Annual Convention.

September 24th, 2009

Laserfiche customers and staff regularly share their experiences and thoughts in our Laserfiche Luminary and Staff Blogs, posted on the Laserfiche News Portal. Haven’t been reading? Here’s what you’ve been missing! Full story »

Tech Tip: Bookmarks in Quick Fields 8

Learn how to create bookmarks in Quick Fields 8 to indicate pages that need further review or revision.

September 24th, 2009

When reviewing processed documents in Quick Fields 8, scanner operators can use the new bookmarks feature to indicate pages that need further review or revision. Full story »

New Support Materials

Check out Knowledgebase articles, technical white papers and videos released in the last month.

September 24th, 2009

Knowledgebase Articles

QUICK FIELDS AGENT 8.0.1 HOTFIX: A “The binding at system.serviceModel/bindings/netNamedPipeBinding does not have a configured binding named ‘AgentBinding’” Error Occurs When Connecting to the Quick Fields 8 Agent Service.
Fixed in version 8.0.1.220 of Laserfiche.QuickFields.Agent.exe. The fix can be applied over your existing Quick Fields Agent installation.

ISSUE: Known Issues With the Quick Fields 8.0 Language Packs.
Full story »

Announcing the Laserfiche Cash for Clunkers Program

The Laserfiche Cash For Clunkers Program is a great opportunity for IT directors who are looking to standardize their enterprise on a single Laserfiche ECM system.

August 12th, 2009

You already know the benefits of Laserfiche, but what about other departments at your organization who are stuck with ‘clunker’ ECM systems? Well, now we’re offering a stimulus program to help them: the “Laserfiche Cash for Clunkers” Program.
Full story »

The “Three-Lane Freeway” to ARRA Stimulus Funding

New EHR-S certification path could mean a happier ending for Laserfiche users.

August 12th, 2009

ARRA stimulus funding has been aimed at Electronic Health Records (EHR), but now, Laserfiche users in the healthcare industry can be encouraged by recent broader certification options for federal stimulus eligibility for their current and future IT investment.

“The rate of EHR adoption must now be tripled to meet the ambitious ARRA time lines,” explains Mark Leavitt, chairman of Certification Commission for Healthcare Information Technology (CCHIT), the only federally recognized EHR certification organization. “We need to serve a more diverse spectrum of providers and offer a wider range of EHR technology options from which to choose,” he explains. “So, we’re widening our previous single-lane road to [certification to] the equivalent of a three-lane freeway.” Full story »

Agenda Manager 8.0 Released

Agenda Manager 8.0 makes submitting, preparing and approving agenda items more collaborative and comprehensive.

August 12th, 2009

Laserfiche is pleased to announce the release of Agenda Manager 8.0. This release makes submitting, preparing, and approving agenda items more collaborative and comprehensive.

Significant new features include the ability to save draft agenda items, hassle-free staff report editing, flexible item management and approval, and department-level collaboration.
Full story »

Web Access 8.0.1 Language Pack Released

The Web Access 8.0.1 Language Pack includes language functionality for Web Access 8.0.1 in Spanish, French, Italian, Portuguese (Brazil), Chinese (simplified and traditional), and Vietnamese.

August 12th, 2009

Laserfiche is pleased to announce the release of the Web Access 8.0.1 Language Pack, which includes language functionality for Web Access 8.0.1 in Spanish, French, Italian, Portuguese (Brazil), Chinese (simplified and traditional), and Vietnamese.

This language pack is installed on top of Web Access 8.0.1.