UserNews Archive

Import Agent 8.1 Released

Import Agent 8.1 supports English, Arabic, Chinese, Spanish, French, Italian, Portuguese and Vietnamese systems.

January 19th, 2010

Laserfiche is pleased to announce the release of Import Agent 8.1. Enhancements and fixes in this release include:

  • Full Laserfiche 8 Support: Make use of Laserfiche 8 features such as multi-value fields and new tokens.
  • Profile Disabling Option: Disable specific profiles instead of stopping the entire Import Agent service.
  • Tag Comments: Specify a comment for assigned tags.
  • Create Multiple Text Pages: Configure Import Agent to create a new text page after a specific number of lines.

Full story »

Tech Tip: Coming Soon in Workflow 8.0.1

The next version of Laserfiche Workflow will include a number of new and updated activities that extend the software’s functionality.

January 19th, 2010

The next version of Laserfiche Workflow will include a number of new and updated activities that extend the software’s functionality, making it even more powerful and flexible.

Note: Since this is a preview, note that the details and appearances of certain elements may change between now and the final release.
Full story »

New Support Materials

New Knowledge Base articles and technical white papers posted to the Support Site this month.

January 19th, 2010

Knowledge Base Articles

INFO: New Features for Import Agent 8.1.

ISSUE: Release Notes for Import Agent 8.1.

ERROR: A “Connection to Laserfiche is disconnected or from an earlier version.” Error Occurs When Startring Laserfiche Scanning 8.

HOW TO: Loading an Import Agent 8.1 Language Pack from the Command Line.

DECEMBER 2009 LASERFICHE SERVER 8.1.1 HOTFIX ROLLUP: List of Changes for Laserfiche Server 8.1.1 Hotfix 1012429.
Fixed in version 8.1.1.625 of cr.dll, httpserv.dll, and textprovider.exe. The fix can be applied over your existing LF Server installation.

LASERFICHE PLUS 8.1 HOT FIX: An “Entry not found [9001]” Error Occurs When Opening a Document or Folder in a Plus 8.1 Published Repository.
Fixed in a version 8.1.0.324 of CrPlus.dll and Plus.exe. The fix can be applied over your existing Laserfiche Plus 8.1 installation.

ISSUE: Inline Pattern Matching Expressions in Tokens May Not Properly Modify Multi-line Zone OCR Tokens When You Specify an Index.

WEBLINK 8.0.1 HOTFIX: List of Changes for WebLink 8.0.1.

ISSUE: Release Notes for WebLink 8.0.1.

ISSUE: Release Notes for the WebLink 8.0.1 Language Packs
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INFO: Technical Support Checklist for Product Activation and Deactivation.

INFO: Audit Trail 8 Technical Support Checklist
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INFO: Laserfiche Scanning 8 Technical Support Checklist
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INFO: Laserfiche Server 8 and Client 8 Technical Support Checklist
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INFO: Agenda Manager 8 Technical Support Checklist.

INFO: Quick Fields 8 Technical Support Checklist.

INFO: Web Products 8 Technical Support Checklist.

INFO: Workflow 8 Technical Support Checklist.

Papers

Customizing the Quick Fields 8 Interface.
This paper describes how to arrange the Quick Fields 8 interface to suit the kinds of information you need to capture as well as the work processes of your scanner operators and administrators.

Advanced Search Syntax 8.1
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This paper provides a comprehensive collection of the various advanced search strings available in Laserfiche and Web Access, and detailed instructions for how to use them.

Bingo, Poker and Laserfiche for Your Underwear Drawer

The Inaugural Virginia Statewide User Group focuses on increasing efficiency and having fun

December 15th, 2009

user group logoBingo. Poker. Underwear with retention schedules. And of course, Laserfiche RME and Workflow. If it sounds like a fun way to learn about Laserfiche and share best practices, it was. For the almost 100 Laserfiche users and staff who attended the inaugural Virginia Statewide User Group Seminar December 1, the day-long experience was nothing short of amazing.

“Everyone contributed, everyone rose to their assignments and when someone asked the rest of the group for feedback, they got it and the end product ended up being even better,” says Laserfiche Luminary Rosalind Collins, Deputy Commissioner of the Revenue for Charlottesville, VA, who helped organize the event. “I’ve never been in a group that had all those ingredients plus excellent communication, a singular focus of outcome and FUN all together!” Full story »

Get Your Laserfiche Knowledge Certified – For Free!

We’re offering a special benefit to our conference attendees this January – two sessions where you can test for your Laserfiche Administrator I certification for free.

December 15th, 2009

To advance in your profession, it’s vital to demonstrate your technology expertise. The new Certified Professional Program provides an internationally recognized verification of your professional Laserfiche knowledge and skill set. Full story »

Avante Upgrade Promotion Ends 12/31

Through the end of the month, if you have current LSAP, you can upgrade from your Team or United system to Avante at no cost.

December 15th, 2009

Thinking about upgrading to Avante? Want to expand from document management to workflow and business process management functionality? Now’s the time!
Full story »

Laserfiche Officially Completes DoD 5015.2 Recertification

This month, Laserfiche renewed our DoD 5015.2-STD Ver. 3 records management certification for our entire product suite.

December 15th, 2009

This month, Laserfiche renewed its DoD 5015.2-STD Ver. 3 records management certification. With our software’s expanded functionality, Laserfiche now has more certified components than any other vendor.

We’ve also extended our certification beyond electronic records management to include physical records management through integration with technology provided by Infolinx, a Laserfiche Professional Developer Program partner. The integration brings physical records management features such as barcode and RFID tracking, space management, inventory reconciliation and online requesting and transferring of records to Laserfiche. Full story »

Laserfiche Wins Buyers Lab “Pick of the Year” Award

This month, Laserfiche won a Buyers Laboratory Inc. “Pick” award for Outstanding Enterprise Document Management.

December 15th, 2009

This month, Laserfiche won a Buyers Laboratory Inc. (BLI) “Pick” award for Outstanding Enterprise Document Management. The “Pick” awards give special recognition to the hardware and software products that provide the most outstanding performances in BLI’s exhaustive lab tests.

Laserfiche 8.1 earned BLI’s highest possible rating: 5 stars overall. It also earned top marks in 9 of the 11 categories BLI evaluated. “We were especially impressed with the platform’s feature set, security, ease of use and value,” noted BLI Assignments Editor George Mikolay.

Please click here for a complete copy of the BLI Solutions Report/Laserfiche 8.1.

Laserfiche CEO Nien-Ling Wacker Interviewed on Bloomberg Television News

CEO Nien-Ling Wacker was interviewed on Bloomberg Television News – Asia Confidential with Bernie Lo about how to use Laserfiche to achieve a secure and efficient paperless office.

December 15th, 2009

Nien-Ling Wacker has just returned from a successful trip to our new office in Hong Kong, where she was interviewed on Bloomberg Television News – Asia Confidential with Bernie Lo about how to use Laserfiche to achieve a secure and efficient paperless office.

Full story »

Indian Tribes Recognized for Laserfiche Innovation

We recently presented the Choctaw Nation of Oklahoma with a Visionary Award and the Comanche Nation of Oklahoma with a Pioneer Award to recognize their use of Laserfiche.

December 15th, 2009

In October, Laserfiche presented the Choctaw Nation of Oklahoma with its Visionary Award and the Comanche Nation of Oklahoma with its Pioneer Award. Both awards were presented at the TribalNet 2009 conference in Las Vegas, NV.
Full story »

Tech Tip: Web Access 8.1 New Features: E-mail Pages, In-Document Search URLs and Quick Print

Explore new enhancements to Web Access 8.1 such as e-mail pages, in-document search of URLs and Quick Print.

December 15th, 2009

Web Access 8.1 improves your ability to work with your documents, share documents and manage your repositories with the addition and/or enhancement of several features. In this Tech Tip, we’ll explore three of them: e-mail pages, in-document search URLs and Quick Print. Full story »

New Support Materials

New Knowledge Base articles and technical white papers posted to the Support Site this month.

December 15th, 2009

Knowledge Base Articles

Papers

Congratulations to our 2009 Run Smarter Winners

Please join us in congratulating this year’s winners!

November 17th, 2009

2009_run_smarter_winner_logoWe’re proud to announce the twelve organizations who will be receiving Run Smarter Awards at the 2010 Laserfiche Institute Conference.

Please join us as we congratulate this year’s winners: the City of Norfolk, VA; Collin County, TX; the Texas Medical Board; the State of Guerrero, Mexico; the Central Contra Costa Sanitary District; the Elk River Police Department; La Porte County, IN; Texas A&M University – Corpus Christi; the Los Angeles County Office of Education; Spindletop MHMR; Cambridge Financial Group; and RMS Company.
Full story »

Yella! The Third Annual Laserfiche International Conference returns to Lebanon with purpose and vision

150 attendees from Europe, Africa, Asia and the Pacific Region experienced hands-on labs and product overviews covering every aspect of the Laserfiche product suite

November 17th, 2009

“Yella” is Arabic for “Come on, let’s go!”—and that’s exactly the attitude last month’s Third Annual Laserfiche International Conference inspired in the 150 attendees from Europe, Africa, Asia and the Pacific Region who were eager to learn how they could maximize the value of Laserfiche to their organizations.

The Laserfiche International Conference returned for the second year in a row to Beirut, Lebanon, co-hosted by Laserfiche and Middle East and North Africa Laserfiche distributor BMB sal. It offered four tracks personalized to the needs of users, administrators, developers and resellers with hands-on labs and product overviews covering every aspect of Rio enterprise content management and Avante business process management. “Last year, we had just two tracks, so doubling the tracks this year made a huge difference. All the attendees were impressed,” says BMB Sales Manager Roula Chehab. “There was a chance to learn more as they got divided into smaller groups. Attendees also liked how diverse the demonstrations and topics covered in the labs and lectures were.”
Full story »

Laserfiche Launches Certified Professional Program

The new Certified Professional Program is comprised of two tracks: one for engineers, and one for general users.

November 17th, 2009

In response to growing demand from our global user community, we’ve launched the Laserfiche Certified Professional Program, which is designed to provide a convenient and affordable way for you and your colleagues to increase your content management expertise and advance your careers. Building on our long tradition of providing solutions that are easy to deploy, easy to administer and easy to use, the program gives you an easy way to extend your knowledge of Laserfiche, with both online and in-person training options.
Full story »