When reviewing processed documents in Quick Fields 8, scanner operators can use the new bookmarks feature to indicate pages that need further review or revision. Full story »
Knowledgebase Articles
QUICK FIELDS AGENT 8.0.1 HOTFIX: A “The binding at system.serviceModel/bindings/netNamedPipeBinding does not have a configured binding named ‘AgentBinding’” Error Occurs When Connecting to the Quick Fields 8 Agent Service.
Fixed in version 8.0.1.220 of Laserfiche.QuickFields.Agent.exe. The fix can be applied over your existing Quick Fields Agent installation.
ISSUE: Known Issues With the Quick Fields 8.0 Language Packs.
Full story »
You already know the benefits of Laserfiche, but what about other departments at your organization who are stuck with ‘clunker’ ECM systems? Well, now we’re offering a stimulus program to help them: the “Laserfiche Cash for Clunkers” Program.
Full story »
ARRA stimulus funding has been aimed at Electronic Health Records (EHR), but now, Laserfiche users in the healthcare industry can be encouraged by recent broader certification options for federal stimulus eligibility for their current and future IT investment.
“The rate of EHR adoption must now be tripled to meet the ambitious ARRA time lines,” explains Mark Leavitt, chairman of Certification Commission for Healthcare Information Technology (CCHIT), the only federally recognized EHR certification organization. “We need to serve a more diverse spectrum of providers and offer a wider range of EHR technology options from which to choose,” he explains. “So, we’re widening our previous single-lane road to [certification to] the equivalent of a three-lane freeway.” Full story »
Laserfiche is pleased to announce the release of Agenda Manager 8.0. This release makes submitting, preparing, and approving agenda items more collaborative and comprehensive.
Significant new features include the ability to save draft agenda items, hassle-free staff report editing, flexible item management and approval, and department-level collaboration.
Full story »
Laserfiche is pleased to announce the release of the Web Access 8.0.1 Language Pack, which includes language functionality for Web Access 8.0.1 in Spanish, French, Italian, Portuguese (Brazil), Chinese (simplified and traditional), and Vietnamese.
This language pack is installed on top of Web Access 8.0.1.
Laserfiche is pleased to announce the release of the Client 8.1 Arabic Language Pack, which includes language functionality for the Client 8.1 in Arabic.
Last year, over 150 users and resellers from all over the Middle East attended the 2nd Annual Laserfiche International Conference, held at the seaside Movenpick Hotel and Resort in Beirut, Lebanon. Two tracks with over twenty classes kept users busy learning about Laserfiche 8, Rio and Avante.
This year, the upcoming 3rd Annual Laserfiche International Conference, scheduled for October 12-13, 2009, keeps the inspiration coming. With two jam-packed days of hands-on instruction and four tracks of classes, and with a great location (the Habtoor Grand Hotel Convention Center & Spa in Beirut, Lebanon), you won’t want to miss this year’s conference!
Best of all, register before September 18 to take advantage of early bird registration and save over $300. Reserve your seat today here.
Ever wished you could get those handy tech tips from the UserNews every week? Now you can! Our User Education staff are providing weekly tech tips that are posted on the Laserfiche News Portal each Tuesday.
Just take a look at a few of the most recent Tech Tips:
Don’t forget you can get each week’s tech tip – along with all the articles posted on the News Portal – delivered directly to your e-mail account by signing up for e-mail updates.
Laserfiche Agenda Manager streamlines and automates the creation of meeting agendas. Staff members propose agenda items using a Web form, and proposed items, along with accompanying reports or other files, are routed to reviewers based on an approval workflow you create.
New in Agenda Manager 8 is the ability to assign delegates to approvers—to allow a user to review a submitted agenda item on behalf of another user. To do so, assign User B as a delegate to User A. User B will receive all e-mail notifications that User A is configured to receive. When User B approves an item, the agenda item’s history will denote that the item was approved by User A’s delegate, User B. Administrators can configure delegates for other users or users can configure their own delegates.
Full story »
Knowledge Base Articles
LASERFICHE PLUS 8 HOTFIX: The Publishing Process May Not Index Certain Documents In The Published Repository When Using Plus 8.
Fixed in version 8.1.0.211 of cr.dll, LFFTS.exe, IndexUtil.dll, and QRcmd.exe. This fix can be applied over your existing Laserfiche Plus 8 installation.
WEB ACCESS 8.0.1 HOTFIX: A “The export has timed out.” Error Occurs When Exporting Large Documents In Web Access 8.0.1.
Fix included in a Windows Installer patch file (LFWA1012310.msp). This fix can be applied over your existing Web Access 8.0.1 installation.
WEB ACCESS 8.0.1 HOTFIX: A “The parameter is incorrect.” Error Occurs When Opening A Document That Is Already Open In The Same Session In Web Access 8.0.1.
Fix included in a Windows Installer patch file (LFWA1012310.msp). This fix can be applied over your existing Web Access 8.0.1 installation.
INFO: List of Changes for Agenda Manager 8.0.
ISSUE: Known Issues with Agenda Manager 8.0.
ISSUE: Web Access 8.0.x Does Not Support Internet Explorer 8 Without Using The Compatibility View Option.
ERROR: An “Exception has been thrown by the target of an invocation.” Error Occurs When Starting Laserfiche Scanning.
HOW TO: Configuring Your Microsoft SQL Server Database for Accent Insensitive Search.
ERROR: A “Failed to import new document.” Error Occurs When Importing An Animated GIF File.
ISSUE: A “Visual Studio Just-In-Time Debugger” Dialog Box May Appear When Changing A List Field Value.
ERROR: An “Unknown error. [6000]” Error Can Occur When Using Laserfiche In A Citrix Environment.
Laserfiche Scanning 8.1 HOTFIX: A “Server busy” Warning Message May Occur When Using Kofax With OCR.
Fixed in an updated version of LFKofax.exe (version 8.1.0.481). This fix can be applied over your existing Laserfiche Scanning 8.1 installation.
Laserfiche Client 8.1 HOTFIX: A “The date entered is invalid” Error Occurs When Saving Changes To A Document And a Non-Required Date Field Is Blank.
Fixed in version 8.1.0.502 of LF.exe, LFAuxEl81.dll, and LFMetadata81.ocx. This fix can be applied over your existing Laserfiche Client 8.1 installation.
Laserfiche Server 8.1 HOTFIX: Folder Browser Performance May Be Unexpectedly Slow When Displaying Certain Columns.
Fixed in an updated version of cr.dll (version 8.1.0.512). This fix can be applied over your existing Laserfiche Server 8.1 installation.
Laserfiche Quick Fields 8 HOTFIX: A “The operation completed successfully.” Error Occurs When Using the Laserfiche Capture Engine.
Fixed in an updated version of LFCE.exe (version 8.0.0.500). This fix can be applied over your existing Quick Fields 8.0 installation.
Laserfiche Scanning 8.1 HOTFIX: An “[HRESULT:0x80010105 (RPC_E_SERVERFAULT)] Error Occurs When Repeatedly Closing and Reopening Laserfiche Scanning.
Fixed in an updated version of ScanConnect.exe (version 8.1.0.440). This fix can be applied over your existing Laserfiche Scanning 8.1 installation.
HOW TO: Deactivating Laserfiche Products
HOW TO: Resetting the Laserfiche Client 8.1 Pane Layout.
Papers
Laserfiche Activation and Licensing.
This paper explains the basics behind the new Laserfiche activation and licensing processes and answers frequently asked questions.
The Town of Okotoks hosted last month’s Regional Training in Alberta, Canada, and nobody, it seems, came away from the four-day event without a great idea or inspiration to bring back home. Full story »
Please welcome Laserfiche Web Access 8.0 Arabic, which provides the user interface in Arabic for both Web Access 8.0 and Web Access Light. It also supports Hijri Calendar type.
Web Access 8.0 Arabic is a standalone product, and it is not compatible with other Language Packs for Web Access and requires version 8.1 or later of the Laserfiche Server.
Please refer to the following Knowledge Base article for a list of known issues, as well as other release information. Find more information here.
If you are interested in Web Access 8.0 Arabic, please contact your reseller.
We are proud to announce the release of the following Language Packs for the Laserfiche Client 8.1:
• Spanish
• French
• Portuguese
• Italian
• Chinese Traditional
• Chinese Simplified
• Vietnamese
Laserfiche Client 8.1 Language Packs work with the English version of the Laserfiche Client 8.1 to provide the user interfaces in each language. They can be installed on top of the already released Laserfiche Client 8.1.
These language packs each include the components for the following: Client, Administration Console, Scanning, Snapshot, and PhotoDocs. These language packs perform best in the operating systems of their own languages, but are also compatible with operating systems of other languages.
Please refer to the Support Site Knowledge Base article section for a list of known issues with the Language Packs, as well as other release information: Find it here.
If you are interested in these language packs, please contact your reseller.
Don’t miss your chance to enter for a Run Smarter Award!
Whether you’re in the government, financial services, healthcare, education, or commercial category, you have the chance to receive a scholarship and three-night hotel accommodations at the 2010 Laserfiche Institute Conference, a speaking slot in the Industry Solutions track at the Conference so you can share their award-winning story with the rest of the Laserfiche community, a congratulatory plaque and a profile in the UserNews.
Before nominations close July 31, please take a few minutes to tell us how Laserfiche helps your organization cut costs, simplify complex tasks and provide clients and constituents with better service.
Please e-mail Melissa Henley at melissa.henley@laserfiche.com if you have any questions.