The Compensation Advisory Organization of Michigan
October 24th, 1998If the Compensation Advisory Organization of Michigan can do more work in 20 percent less space, spending many fewer personnel hours than it did two years ago—that’s productivity.
And if telephone callers no longer have to be put on perma-hold while panicky clerks scurry to find a missing file—that’s a big step forward in client relations.
The Compensation Advisory Organization of Michigan (CAOM) took that step two years ago, when it converted its paper files to document imaging by Laserfiche. And, says Senior Vice President Jon Heikkinen: “We can’t say how much we’re pleased with it, it’s just been excellent, in our opinion.”
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