Posts Tagged ‘business process management’

Streamlining Service without a Hitch

United Road Towing improves the efficiency and consistency of its records management plan by standardizing its business processes.

January 6th, 2012 by katie katie is a Laserfiche Luminary

United Road Towing doesn’t bat an eye at hauling 100,000 pounds of equipment or recovering off-road vehicles, yet the company hit numerous roadblocks when moving its internal documents. Full story »

User-Friendly, Departmentally-Flexible, Globally-Applicable

Using Laserfiche Rio, ECOM evolves a local need for EDMS into a global ECM standard

January 27th, 2011 by Hobey Echlin Hobey Echlin is a Laserfiche staff member

ecomECOM is a global commodities company headquartered in Dallas, TX, trading cocoa, cotton and coffee between 40 offices in 30 countries. “Columbia, Chile, Honduras, all the i-stans—if they’re growing an agricultural product, we’re there,” says Willa Zandi, IT Director. The Dallas office, for instance, is the company’s hub for cotton trading.
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Shared Service, Enterprise Benefits

Essar Group processes invoices faster using a Shared Service Center engineered with Laserfiche and SAP

January 7th, 2011 by Hobey Echlin Hobey Echlin is a Laserfiche staff member

essarWith construction and mineral operations in more than 20 countries across five continents, the Essar Group employs 60,000 people in 63 companies, with annual revenues of $15 billion. In 2009, the Mumbai-based conglomerate initiated a plan to establish an enterprise-wide Shared Service Center to consolidate and automate finance and accounting processes across India. It looked to Laserfiche to serve as a foundational component of its agile ECM framework through an integration with its SAP–DMS system to support it. Full story »

“A Grand Story”

The Corporate Commission of the Mille Lacs Band of Ojibwe Indians manages 500 contracts for its 12 businesses using Laserfiche Workflow

December 14th, 2010 by Hobey Echlin Hobey Echlin is a Laserfiche staff member

ojibwe corp commission

From its Onamia, MN, headquarters, the Corporate Commission of the Mille Lacs Band of Ojibwe Indians operates Grand Casino Mille Lacs and Grand Casino Hinckley, which includes hotels, convention centers, entertainment venues, a golf course, food and beverage venues, gift shops, an RV park, and a marina. In addition, the Corporate Commission operates an RV and auto shop, gas stations, a movie theater, a Subway franchise, and a wastewater management facility. “We have 12 separate businesses in all, spread out over 55 miles,” says Lance Dutcher, Systems Engineer for the Corporate Commission.
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Spire Aspires

Spire Investment Partners, LLC, relies on Laserfiche to automate critical business processes—and simplify the cost of compliance

November 29th, 2010 by Hobey Echlin Hobey Echlin is a Laserfiche staff member

spire investment partnersFor Spire Investment Partners, LLC, a combination broker/dealer, registered investment advisor, and insurance agency based in McLean, VA, managing several billion dollars in assets and answering to multiple regulatory agencies—including FINRA, the SEC and state insurance regulators—brings with it the need for especially agile enterprise content management (ECM). Full story »

1,000 Accounts, $1B AUM, 8 Advisors, 21 Employees, 2 Days, 1 System

Implementing Laserfiche made Palladium’s breakaway more palatable. Now it’s helping shape its business processes for the future.

July 30th, 2010 by Hobey Echlin Hobey Echlin is a Laserfiche staff member

palladiumWhen six portfolio managers left their former firm and formed Palladium Registered Investment Advisors in 2008, it gave them the opportunity to break away from their paper-based office.

As Jennifer L. Litchfield, IT Manager at Palladium, remembers it, onboarding more than 1,000 accounts all at once left almost no time to learn a new electronic document management system in their new Norfolk, VA, offices—even as the need to implement one to ensure the breakaway firm could hit the ground running was clear.
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Director of SharePoint Partner Marketing at Microsoft Weighs In on Laserfiche

May 12th, 2010 by Sarah Kellison Sarah Kellison is a Laserfiche Luminary

“Adding Laserfiche to SharePoint Server 2010 helps accelerate deployment, simplify workflow design and minimize the need for customization and development,” said Meera Mehta, director of SharePoint Partner Marketing at Microsoft Corp. “It offers customers an easy way to achieve enhanced productivity using SharePoint Server 2010.”

Laserfiche’s support for SharePoint Server 2010 maximizes the strengths of both systems. SharePoint Server 2010 provides a unified business collaboration platform, while Laserfiche provides document imaging and turnkey transactional content management for core business processes.

Whether you already have SharePoint, already have Laserfiche, or don’t have either Meera Mehta’s words are powerful:

1) Accelerate deployment

2) Simplify workflow design

3) Minimize the need for customization and development

So if your organization finds itself looking for ways to leverage SharePoint in accounts payable, case management, contract management, HR onboarding or other critical business processes, visit our Agile ECM page to learn how Laserfiche can help.

Oh Say Can You See Efficiency to Match the Transparency?

The Pennsylvania State Ethics Commission uses Laserfiche to do more with 20% less staff

May 7th, 2010 by Hobey Echlin Hobey Echlin is a Laserfiche staff member

PA state ethics commissionThe Pennsylvania State Ethics Commission is a small agency with a big mandate: “To strengthen the faith and confidence of the people of this Commonwealth in their government.” The Commission’s staff of two dozen, working between its headquarters offices in Harrisburg and a regional office in Pittsburgh, does this by issuing advisory opinions that fill in the gray areas between public office and personal gain, as well as by making the finances of state officials public.
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Data Gover-nuances

Florence, AZ, gets big value from re-investing in its Laserfiche system

February 9th, 2010 by Hobey Echlin Hobey Echlin is a Laserfiche staff member

florence AZThe Town of Florence, AZ, is a modest town of just over 20,000 located between Phoenix and Tucson. Even with its small size, Florence has always had big ideas for how to use Laserfiche to do more with less, growing its system from a simple archiving tool to a town-wide enterprise content management (ECM) and business process management (BPM) solution.

Our approach to technology has always been to be proactive, not reactive,” says Town Clerk Lisa Garcia.
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Precise Processes

RMS puts Laserfiche into action on the machine shop floor

November 10th, 2009 by Meghann Wooster Meghann Wooster is a Laserfiche Luminary

rmsWhen manufacturing medical devices such as spinal fusion cages, knee replacements, hip replacements, bone screws and the like, precision is essential. Deviating from product specifications by even a miniscule amount can cause serious problems when a physician attempts to implant the device in a patient.

As a contract manufacturing company that specializes in medical device implants and surgical instruments, precision is a chief concern for RMS. For over forty years, the company has ensured the accuracy and quality of its products, spurring expansion and business growth. But as the organization grew, some of its processes failed to evolve along with it.
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Greener Pastures

The Town of Brownsburg, IN, uses Laserfiche to deliver better, more cost-efficient service with exponential results

October 14th, 2009 by Hobey Echlin Hobey Echlin is a Laserfiche staff member

brownsburgWhen Wendi Smith accompanied her friend Kristy DeLong from the City of Carmel, IN, to the Laserfiche Conference in Los Angeles last January, she was supposed to be on vacation. But as the Administrative Assistant for the Town of Brownsburg’s Planning and Building Department, Smith started to get her own ideas about the kinds of cost-savings and operational efficiencies Laserfiche could bring to the modest but progressive Brownsburg, a town of just 20,000 that Money Magazine named the 33rd “Best Place to Live in America.”
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Making Work Flow

Xpyria Investment Advisors uses Laserfiche Avante to automate business processes – and save valuable resources

August 17th, 2009 by Melissa Henley Melissa Henley is a Laserfiche staff member

Xpyria Investment AdvisorsWhen we last heard from Joseph Salpietro, President and CEO of Xpyria Investment Advisors, he was looking forward to implementing Workflow to streamline his Firm’s repetitive work processes. As one of the first Avante customers in the financial services industry, one of the reasons Salpietro chose Avante was because of its built-in business process management (BPM) functionality.

“A lot of people think if you have an office in a metropolitan city that the highest cost to a business is rent, it’s not. It’s the people we employ. So I’d rather have them doing mission-critical, profitable work.”
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Law’s New Order

Laserfiche helps the Daviess County Prosecutor’s Office make room for efficiency

June 30th, 2009 by Melissa Henley Melissa Henley is a Laserfiche staff member

daviess-countyThe Daviess County, IN, prosecutor’s office, located in the basement of the county courthouse, isn’t the biggest office to start with. But with files stacked from the floor to the ceiling, it was clear that the office, home to three prosecuting attorneys, desperately needed more room.

Thanks to Prosecuting Attorney G. Byron Overton, they’re getting it. Overton and his staff are working with Laserfiche reseller Nancy Mathes of Paper-Lite to scan and store files electronically in Laserfiche. “We’re not going paperless,” Overton says. “We’re going file-less.”
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