Posts Tagged ‘case management’

Agile ECM Engineered with Laserfiche and SharePoint Makes Spindletop MHMR Services Shine

“Laserfiche delivers a complete offering to customers seeking an integrated content management and SharePoint solution.”

October 19th, 2009 by Meghann WoosterMeghann Wooster is a Laserfiche Luminary

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We’ve all seen them: the young man suffering from his first bout of bipolar mania—paranoid, delusional and unable to sleep; the 40-year-old veteran, injured in Iraq, addicted to painkillers and living on the streets; the single mother with schizophrenia—abused, uneducated and unconvinced that antipsychotic drugs will ease her pain.

For the people who struggle with these issues in southeast Texas, Spindletop Mental Health Mental Retardation (MHMR) Services has the resources to support their recovery and relieve their distress. But with over 8,000 patients every year and upwards of 400 employees, Spindletop’s ability to respond promptly to records requests—and, by extension, to patients—was being compromised.
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The Real Cold Case Files

Laserfiche is helping law enforcement solve more cold cases than ever before. It’s not quite “CSI: Laserfiche,” but it’s getting there.

March 10th, 2009 by Hobey EchlinHobey Echlin is a Laserfiche staff member

Two years ago, the Brevard County Sheriff’s Office in Florida was another local government agency with overflowing file cabinets and the inspiration (and budget) to do something about it. Laserfiche was at first intended to manage departmental records, but was soon adapted to catalogue domestic violence cases and help create SORT, the county’s public database of sexual predators. “Being able to scan in domestic violence case reports is important because these cases are very time-sensitive as far as victims support services go,” says Commander Doug Waller. “Time is definitely not on our side.”

The importance of time is especially crucial to homicide cases. “We only see about 10-12 homicides a year and we generally stay on top of them,” says Lieutenant Bruce Barnett. “But the longer a case stays open, the more the paperwork piles up.”
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