Covering just two square miles, Chelsea, MA is the state’s smallest city, but also one of its densest with 35,000 residents residing in its two square miles. Housing a dozen schools and a dozen-plus more municipal buildings, Chelsea is “certainly compact,” as IT Director John Hyland puts it. Full story »
It takes a village to raise a child, and it takes teamwork to change a city. For Westminster, a city of nearly 100,000 people located in Southern California’s Orange County, the need to change was highlighted when a new Assistant City Clerk—Pat Jacquez-Nares—came onboard.
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With more than 200 requests a day for specific contracts, bids and municipal records, workers in the Sacramento City Clerk’s office must have their priorities straight.
It’s a simple formula, really. Each and every citizen request, whether received by fax, phone or e-mail, receives equal treatment.
“Any time a citizen needs something, every time they fill out a request form, it is very important to us,” said City Clerk Valerie Burrowes. “It is our job and our duty to get them the information they need as quickly as possible.”
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