LONG BEACH, CA (Laserfiche)—November 18, 2009—Laserfiche Founder and CEO Nien-Ling Wacker has just returned from a successful trip to Hong Kong, where she was interviewed on Bloomberg Television News - Asia Confidential With Bernie Lo about how to use Laserfiche to achieve a secure and efficient paperless office.

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SYDNEY, AUSTRALIA (Laserfiche)—November 16, 2009—This week Laserfiche will present several business process management (BPM) technology workshops with Laserfiche distributor Ricoh Australia in Sydney and Melbourne, followed by its participation at the Financial Planning Association’s (FPA) National Conference in Melbourne (booth #58) on November 19-20, where it will demonstrate PhotoDocs, its new document capture system.
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In most industries, being unable to access the right information can be costly and inefficient. But in law enforcement, it can be inconvenient—even deadly.

“Officers respond to calls uninformed of safety precautions,” says Elk River, MN Police Chief Jeffrey Beahen bluntly. “They’re on the scene without knowing if the suspect has any violent history, if they own any guns – nothing.” Once back at the station, he says, the real work began – only it wasn’t exactly police work.
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LONG BEACH, CA (Laserfiche)—November 2, 2009—Laserfiche welcomes Dynamic Business Opportunities Inc.(DBO) as its first authorized Value-Added Reseller (VAR) that will provide enterprise content management (ECM) solutions mainly to financial and government customers in Panama.
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LONG BEACH, CA (Laserfiche)—October 30, 2009—Laserfiche welcomes Ricoh New Zealand as the authorized value-added reseller (VAR) that will provide Laserfiche enterprise content management (ECM) and business process management (BPM) solutions to customers in New Zealand.
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HONG KONG (Laserfiche)—October 29, 2009—Laserfiche today announced that its Hong Kong office has won a prestigious Capital Outstanding Green Excellence Award from Capital, a monthly magazine for Chinese finance executives, bankers and entrepreneurs. The award recognizes Laserfiche’s commitment to environmental protection by bringing innovative enterprise content management (ECM) solutions to companies in China and the wider Asia Pacific region. Full story »

LONG BEACH, CA (Laserfiche)—October 26, 2009—Laserfiche today announced that it has opened an office in Hong Kong to capitalize on the enormous potential for business in the booming Asia Pacific region. Under the guidance of Managing Director Phyllis Chen, the Hong Kong office will make Laserfiche enterprise content management (ECM) more accessible to customers in the Pacific Rim. Full story »

For the 70 Laserfiche users and curious information managers who attended Laserfiche International’s first ever “Paperless Office” seminar in Hong Kong last month, simple storage issues were understandably a major concern. “There’s an old Chinese saying, ‘An inch of gold for a foot of land,’” explains Phyllis Chen, Director of Laserfiche International. “But here, office space can cost $2000US a square foot, so it’s more like ‘A foot of gold for an inch of land!’”
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The Challenge

The Eastleigh Council Revenue and Benefits Department faced a considerable challenge: increasing operational efficiency while transitioning from their rapidly-declining Document and Image Processing System (DIPS). Their current DIPS was slowing down information access and hampering staff productivity, due to an aging, ineffective query function. Whatever system the department chose, however, had to eventually integrate with the council’s planned enterprise-wide customer relationship management (CRM) system.

Lesley Cox, Local Taxation Manager, knew that the revenue and benefits department was working with a limited budget and had to procure the best-quality system available. By implementing a Laserfiche® digital document management solution, she was able to centralise the department’s records in a single repository, saving her staff time and aggravation while simplifying future integration with the council-wide CRM system.
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IT Systems Analyst Gary Agira

If Gary Agira’s story were a movie, the story would include the Ugandan IT Systems Analyst navigating government bureaucracy, stubborn workers, and perhaps most dramatically, a national registry and warehouse overflowing with 34 million government documents—to bring them all into the digital world. It’d be a charmingly idiosyncratic story, but still a universal one: document management as a metaphor for progress, with Agira’s unwavering belief in the power of technology as he moves a nation and a workforce into the digital age.

But this isn’t a movie, and the real Gary Agira is the IT Systems Analyst for Uganda’s Privatization & Utility Sector Reform Project (PUSRP). The PUSRP is the department of the Ministry of Finance and Planning charged with the epic task of overhauling the way the African nation archives, stores and perhaps most profoundly of all, actually works with records to support the divestiture and reform of 42 public enterprises. It’s all part of an initiative to move Uganda’s economy forward.
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With its Democratic government firmly in place, South Africa has become one of the African nations with promising oil and natural gas reserves that are safe for legitimate exploration. The country has an estimated tens of trillion cubic feet of natural gas underneath its wildernesses—a resource that, properly tapped, could assist in nation building.

So the Petroleum Agency of South Africa (PASA) went on a global sales trip of sorts last year, trying to interest outside oil companies in the country’s natural gas reserves. PASA representatives visited Johannesburg, London, Houston, TX, and Long Beach, CA, and now the agency has plenty of potential investors applying for exploration acreage. The problem, however, was managing all the associated paperwork.
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Over 150 users and resellers from all over the Middle East attended the 2nd Annual Laserfiche International Conference, held this year at the seaside Movenpick Hotel and Resort in Beirut, Lebanon. Full story »

“One team, one vision, advancing health.”

That’s BC Biomedical’s motto. And since implementing Laserfiche four years ago to manage its sprawling information network spread out over 47 patient service centers (PSCs), you can add “embracing technology” to its motto. Full story »

Palm tree-shaped islands. The world’s tallest building. An indoor ski resort. In the past 30 years, Dubai, United Arab Emirates, has quickly blossomed from a regional business center to a global destination. But with 30 years of development comes 30 years of paperwork to manage—which is why Dubai chose a scalable, easy-to-implement Laserfiche solution to convert all of the city’s paper into digital format. Now, an extensive back-file conversion project is under way, with Laserfiche poised to take over day-forward scanning as well. Full story »

In the world of finance, managing even a single department’s documents can be an arduous task. When four disparate departments merge, however, managing the ensuing amalgamation of client records takes on a life of its own. For Christina Bacon, client records manager for Fortis Guernsey, taming the paper monster proved a considerable challenge. But through thorough, thoughtful planning, and with the help of Laserfiche® digital document management, staff at Fortis Guernsey now enjoy the familiarity of their former paper-based business processes—accelerated at the speed of today’s technology. Full story »